Best Western Voyageur Place Hotel
17565 Yonge Street, Newmarket, Ontario L3Y 5H6 Canada
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About
4.0
#1 of 4 hotels in NewmarketLocation
Cleanliness
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Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Located in Newmarket,ON, the Best Western Voyageur Place Hotel is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
Baggage storage
Non-smoking hotel
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Vending machine
Banquet room
Meeting rooms
Photo copier / fax In business centre
Shared lounge / TV area
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Stovetop
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Mid-range
Languages Spoken
English
Hotel links
Special Offer:Book Now! Stay 3 Nights Get 10,000 Bonus Points!
Location
17565 Yonge Street, Newmarket, Ontario L3Y 5H6 Canada
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 78 out of 100
78
Toronto Pearson Intl Airport
43.7 km•
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Toronto Island Airport
45.9 km•
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Rental Cars
57 Restaurants
within 0.5 kilometers
624Reviews8Q+A68Room tips
Reviews
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Detailed Reviews
Hotel's Favourite
We stay at this hotel whenever we're in the Newmarket area. The location is perfect - in the heart of everything. We can walk to most things. The staff are wonderful - friendly, professional, efficient. The rooms are always super clean and everything is in good repair.
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Review collected in partnership with Best Western
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Best Western Voyageur Place Hotel, General Manager at Best Western Voyageur Place Hotel
Responded May 31, 2023
Thank you Kandy for your 5-star review and especially for all the nice comments about staff, cleanliness and our great location. Please come again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We use your Hotel for our meeting place about 4 times a year. through these difficult times, the situation can change very quickly from good to worse and vise-versa. I commend ALL of your staff for a great job they do.... I am attaching my comments fro the earlier portion of the survey from the Best Western - Newmarket.
"They all meet or exceed when we have a stay at your motel. Did not have interaction with too many of them this time, but Thursday check in was great and we had a request to switch one of the persons accommodations and it was done to our expectations and we appreciated it greatly. With some of our group it is hard for them to grasp the concept of our current situation, they don't neccessarly deal with it in their everyday live and have difficulty understanding some of the reasons for housekeeping not going in everyday to make the bed or bring towels, being spread throughout the floor for rooms. After (I) explained (as I am an essential worker in a pharmacy) they were more comfortable hearing it from within our group. But my point in saying this is, I have great empathy for ALL your workers and please extend my sincere gratitude to them.
"They all meet or exceed when we have a stay at your motel. Did not have interaction with too many of them this time, but Thursday check in was great and we had a request to switch one of the persons accommodations and it was done to our expectations and we appreciated it greatly. With some of our group it is hard for them to grasp the concept of our current situation, they don't neccessarly deal with it in their everyday live and have difficulty understanding some of the reasons for housekeeping not going in everyday to make the bed or bring towels, being spread throughout the floor for rooms. After (I) explained (as I am an essential worker in a pharmacy) they were more comfortable hearing it from within our group. But my point in saying this is, I have great empathy for ALL your workers and please extend my sincere gratitude to them.
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Review collected in partnership with Best Western
Date of stay: July 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pat Lusink, General Manager at Best Western Voyageur Place Hotel
Responded Jul 17, 2020
Dear Kim, Thank you kindly for your positive review and support. We are so very fortunate and grateful to have such a wonderful group of ladies stay at the Hotel on an ongoing basis! Your patience and understanding is also greatly appreciated as our policies regarding COVID-19 are ever changing. As always, we look forward to your next visit! Sincerely, Rachel Walker Guest Service Agent Best Western Voyageur Place Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The beds are very comfortable and the overall decor in the hotel and your room(s) are quite acceptable but a little dated. The lighting especially in the hallways needs to be updated and improved but is still acceptable. My biggest complaint is that the hotel has removed the pen and notepad for Covid cleanliness reasons but they did not remove the coffee maker or the wine and bottle openers. If they truly were trying to maintain cleanliness standards to curb the spread of the virus then they should remove everything. The pens can be either wiped down with a sanitizer or if they were wrapped in a plastic sleeve and removed/replaced if they are opened.
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Review collected in partnership with Best Western
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWVPH, Guest Relations Manager at Best Western Voyageur Place Hotel
Responded Jul 5, 2020
Dear Ian, Thank you for providing us with your honest review! We strive to maintain the highest level of cleanliness while also following company procedures for Best Western Standards during the Covid-19 pandemic. Your suggestions for improvement will be brought to Management's attention, and we will do our best to ensure Guest satisfaction as it is always our number one priority! We hope you will come and visit us again soon! Sincerely, Rachel Walker Guest Service Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mine was one overnight stay while attending an event in the area.
Check-in was a breeze as I had 'pre-paid' on line (even though not necessary)
The hotel was updated and clean.
Room was spotless:
...mine was on 'the ground floor' (motel style) with parking out front of the room.. I was offered an upgrade to the 'tower' for $10.00 more, but not needed
Good supply of clean linens and lots of pillows on the queen size bed.
Room amenities included: Mid size fridge, and microwave oven, flat screen TV.
Bed was extremely comfortable.
Black out drapes.
Check out was quick, and security deposit refunded at the time of check out.
I would recommend this hotel
Check-in was a breeze as I had 'pre-paid' on line (even though not necessary)
The hotel was updated and clean.
Room was spotless:
...mine was on 'the ground floor' (motel style) with parking out front of the room.. I was offered an upgrade to the 'tower' for $10.00 more, but not needed
Good supply of clean linens and lots of pillows on the queen size bed.
Room amenities included: Mid size fridge, and microwave oven, flat screen TV.
Bed was extremely comfortable.
Black out drapes.
Check out was quick, and security deposit refunded at the time of check out.
I would recommend this hotel
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Date of stay: January 2020
Value
Service
Sleep Quality
Room Tip: You can 'upgrade' from the ground / grade level room to a room in the tower for $10.00 more
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWVPH, Guest Relations Manager at Best Western Voyageur Place Hotel
Responded Jan 23, 2020
Dear Pat, Thank you for taking the time to leave us a review. This assessment of your stay is much appreciated, and we are pleased to know our services satisfied your needs. Our housekeeping staff take great pride in their work, and your compliments regarding the cleanliness of our hotel are most rewarding. Thank you again for recommending our Hotel; we would love to host you again should you require accommodations in Newmarket! Sincerely, Rachel Walker Guest Service Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently rented several rooms at this hotel for my son's pre and post wedding stay. The wedding couple had a king suite, 1 had a Queen with a Sofa Bed room, my daughter had a King with a Sofa Bed room and my son had a room with 2 double beds for his pre-wedding night stay. All the rooms had tv's, microwave, and mini fridges, coffee/tea, hair dryers and bathroom amenities. The internet in the room was easy to access with very good service. The towels were sufficient. My bed was a little too soft for me and the pillows were too pouffy as well. The staff was very helpful and provided my room with a late check out for a small charge. We did not eat in the restaurant so I cannot comment on it. Overall this hotel worked out great. It was very close to our wedding venue (ceremony and reception in the same location)m which was Madsen's Greenhouse Banquet Hall (a spectacular venue for any special occasion venue). I'm very glad we stayed there and would highly recommend it.
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Date of stay: February 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWVPH, Guest Relations Manager at Best Western Voyageur Place Hotel
Responded Feb 6, 2020
Dear Guest, Thank you for taking the time to leave us a wonderful review. First off, congratulations to the newlyweds and your family! It was a pleasure to host your group for their special occasion, and we are pleased our services and amenities met your needs. We are grateful for your recommendation, and would love to host you again should you be in need of the accommodations. Sincerely, Rachel Walker Guest Service Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It began with reserving room, as I was traveling by UHaul truck, I needed room to park the truck and trailer which I was assured there was plenty of room. Upon arriving, I find barely enough room for the truck itself, unless I want to park in another businesses parking lot. I requested a 1 hour early check in which was denied. I request my upgrade, as a Diamond Elite member to which I am again denied and put in a motel style room that a guy can barely turn around in. The outside of the rooms in this area are littered with cigarette butts and have a constant flow of young people, that checked in with their belongings in clear plastic bags, milling around. The bed was comfortable but when I went to shower in the morning, the bath water ran brown as rust for a good 4 minutes leaving me not feeling overly clean after my shower. As I didn't fly out till 6:00 pm, I requested a late check out to which, low and behold, I was denied again. Now I would be disappointed in my stay at a normal price but to pay close to $190 a night after taxes, this stay verged on one of the very worst stays I have ever experienced....and I travel for a living and stay in approx. 75 hotels per year. Now I have read others' reviews and noticed the manager always uses the term "embellished" in his replies which tells me that this review will not be taken seriously either but take the comment for what it is. You could read my history of comments on Google and find I am not a generally negative person on my reviews. Will not be back!!
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Review collected in partnership with Best Western
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pat Lusink, General Manager at Best Western Voyageur Place Hotel
Responded Feb 15, 2023
Dear "668rogerd" I'm sorry your experience was less than satisfactory. Unfortunately we were close to 100% occupancy during the days you stayed here and therefore could not honour your request for an early check-in and late check-out. It also meant we did not have many room types remaining when you reserved and you booked the smallest room we have on the property. We do have permission from the adjoining property for overflow parking. I'm sorry this was not to your liking, but again, with a nearly full hotel, the parking can become tight, especially if you are driving/towing a larger vehicle. I have alerted our maintenance department to the issue regarding the water in your room. This is not ordinary so thank you for bringing it to our attention. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is great hotel with super comfy beds but the reservation accuracy needs improvement. When I made my reservation I specifically asked for a quiet room on the backside of the building away from any stairs and/or elevators and that is exactly what I did not get. Other than that it’s a great hotel.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pat Lusink, General Manager at Best Western Voyageur Place Hotel
Responded Jul 22, 2021
Thank you Ian for the nice review. Again, I'm sorry for the confusion on the room type as a result of us being near full capacity the night that you stayed recently. It's hard to juggle rooms types when we don't have them available! I hope you can understand and that we will always try our hardest to accommodate your requests in the future. Pat Lusink General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing, amazing, amazing staff!!!
My family is not from the Newmarket area. My father had to go to the Southlake Hospital for a serious operation. When they arrived at the hotel Souphine checked my family in. There was a misunderstanding and the rooms booked were not what we requested. Souphine quickly made the changes. Souphine even upgraded my parents room as I truly feel she knew how stressed my family was and that we were going to be there for at least 3 nights/days so she tried to make our stay as comfortable as possible. We really appreciated that. Then when we were waiting for the hospital to release my dad, we had to extend our stay for 2 more nights/days which Souphine made happen without any due stress on us. After we left we were notified that my son's watch charger was left behind. I requested it be purolated at my cost, but Souphine said they would just put it in the regular mail at no expense to us. It really is the small things people do that make a horrible time a little more doable. Souphine is a definite asset to your team. I truly hope she is appreciated for every little extra thing she does to make your customers feel like they are at home.
My family is not from the Newmarket area. My father had to go to the Southlake Hospital for a serious operation. When they arrived at the hotel Souphine checked my family in. There was a misunderstanding and the rooms booked were not what we requested. Souphine quickly made the changes. Souphine even upgraded my parents room as I truly feel she knew how stressed my family was and that we were going to be there for at least 3 nights/days so she tried to make our stay as comfortable as possible. We really appreciated that. Then when we were waiting for the hospital to release my dad, we had to extend our stay for 2 more nights/days which Souphine made happen without any due stress on us. After we left we were notified that my son's watch charger was left behind. I requested it be purolated at my cost, but Souphine said they would just put it in the regular mail at no expense to us. It really is the small things people do that make a horrible time a little more doable. Souphine is a definite asset to your team. I truly hope she is appreciated for every little extra thing she does to make your customers feel like they are at home.
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pat Lusink, General Manager at Best Western Voyageur Place Hotel
Responded Jan 26, 2022
Hello Your glowing review is truly something to behold and I made sure that Souphine read it also! Thank you so much for taking the time to express your gratitude and especially for the praise for our Guest Service Agent, Souphine. She really does go above and beyond and we know it. I hope your father is recuperating well. Best wishes and kind regards, Pat Lusink General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When in doubt, Best Western is the chain to stay with.
BW Voyageur Newmarket is my home away from home. The staff are incredible and work hard to make your stay the best it can be. The rooms are well appointed, the beds are comfortable, the coffee is delicious, and the restaurant has some of the friendliest people you might ever meet - I love hearing their stories from Greece. Always a pleasure to stay there!
BW Voyageur Newmarket is my home away from home. The staff are incredible and work hard to make your stay the best it can be. The rooms are well appointed, the beds are comfortable, the coffee is delicious, and the restaurant has some of the friendliest people you might ever meet - I love hearing their stories from Greece. Always a pleasure to stay there!
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Review collected in partnership with Best Western
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BWVPH, Guest Relations Manager at Best Western Voyageur Place Hotel
Responded Mar 9, 2020
Dear Guest, Thank you for your glowing review and recommendation! Guests such as yourself are the reason why we continuously strive for excellence. Your kind words toward our Hotel, Staff and The Buttery Restaurant are most rewarding. We thank you for your ongoing support and hope you will join us again soon. Sincerely, Rachel Walker Guest Service Agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Convenient location, check-in pre-registration option and the friendly greeting from Brooke when you arrive, makes this stay away feel like home. Besides the cleanliness and solid standard amenities, we were afforded a good nights’ sleep with a very quiet room location and an a/c unit that you hardly knew was on. It’s also little details, like a night light in the bathroom, and access to the Blue Jays channel that made our experience comfortable and enjoyable.
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Date of stay: August 2022Trip type: Travelled as a couple
Room Tip: Great place for convenience to the hospital.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Pat Lusink, General Manager at Best Western Voyageur Place Hotel
Responded Aug 5, 2022
Thank you so much "Gumby P" for the positively glowing review. I will be sure that Brooke and all the team read it! We look forward to having you visit again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have a motel section of the property which has two storeys. There is no elevator. All rooms are exterior access only in this section, so the 2nd level has an exterior walkway, but not a true balcony.
Thank you for your inquiry.
Pat Lusink
General Manager
I agree, it's at least an hour away from Pearson airport. Not a good choice because of traffic irregularitites. Many choices a lot closer.
Yes we can arrange a Long Term Stay at any time of the year. Please call to let us know your needs as we have many options available. 1-800-575-0601.
We do not welcome pets at this time
Yes, we have daily housekeeping.
"Staff told me when I was making my reservation that guests who smoke will often book the exterior building so they can easily go outside."Read full review
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PRICE RANGE
C$172 - C$199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western newmarket, newmarket best western
LOCATION
CanadaOntarioNewmarket
NUMBER OF ROOMS
97
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Best Western Voyageur Place Hotel
Which popular attractions are close to Best Western Voyageur Place Hotel?
Nearby attractions include Upper Canada Mall (0.5 km), Kids At Sea (0.3 km), and Vr Escapism (0.4 km).
What are some of the property amenities at Best Western Voyageur Place Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Best Western Voyageur Place Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Voyageur Place Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Voyageur Place Hotel?
Yes, parking is available to guests.
What are some restaurants close to Best Western Voyageur Place Hotel?
Conveniently located restaurants include The Buttery Restaurant, India Gate Exclusive Indian Cuisine, and Chez Talal.
Are any cleaning services offered at Best Western Voyageur Place Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Voyageur Place Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Voyageur Place Hotel?
Many travellers enjoy visiting the Hartman gallery venue (15.4 km).
Is Best Western Voyageur Place Hotel accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.