Crestwood Hotel
678 Carmichael Lane, Hinton, Alberta T7V 1S9 Canada
Full view
View all photos(9)9
View prices for your travel dates
Fully refundable before Sat, Aug 3
Breakfast included
No prepayment needed
Get rewarded with One Key
C$299
C$299
C$278
Did you already book this hotel?
About
3.0
#17 of 17 hotels in HintonLocation
Cleanliness
Service
Value
See why so many travellers make Crestwood Hotel their hotel of choice when visiting Hinton. Providing an ideal mix of value, comfort and convenience, it offers a budget friendly setting with an array of amenities designed for travellers like you.
Rooms at Crestwood Hotel offer air conditioning and a refrigerator providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk is one of the conveniences offered at this hotel. A fitness center and free breakfast will also help to make your stay even more special. If you are driving to Crestwood Hotel, free parking is available.
If you like steakhouses, Crestwood Hotel is conveniently located near MR MIKES SteakhouseCasual and Canadian Steakout.
Should time allow, Northern Rockies Museum is a popular history museum that is relatively easy to get to.
At Crestwood Hotel, your comfort and satisfaction come first, and they look forward to welcoming you to Hinton.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Vending machine
Golf course
Billiards
Banquet room
Meeting rooms
Wifi
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Refrigerator
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Business
Location
678 Carmichael Lane, Hinton, Alberta T7V 1S9 Canada
92Reviews0Q+A13Room tips
Reviews
Traveller rating
- 9
- 24
- 25
- 16
- 18
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Sort by:
Detailed Reviews
Me and my family we're here for the May long weekend. We looked online for hotels near Jasper but it's all fully booked. So I looked at Hinton and found this hotel. Pictures online looked like it is well clean, looked okay for a family of four. So I decided to go ahead as we are in a rush of getting a hotel for our trip.
As soon as we get there then the chaos starts. The receptionist said that we can access the back door through our hotel key but we did exactly what she said and we can't open the back door. It was raining that day so me and my husband we're already soaking wet. For 20 minutes doing that we decide to go back to the main lobby and the receptionist literally just went downstairs and open the back door for us. Not happy it is, we just went in. We asked for a non smoking room as we have a 4 year old twin girls with us. Bit we had a SMOKING room as they are full. Really? We booked ahead of time and it says on the booking NON SMOKING.
That was the most uncomfortable and hard to breathe sleep ever. I felt right bad for my kids as even them they cant sleep because of the smoke.
Will not recommend this hotel for a family. Or make sure for families with small kids don't let them put you in a smoking room. It is very disgusting!!!!
As soon as we get there then the chaos starts. The receptionist said that we can access the back door through our hotel key but we did exactly what she said and we can't open the back door. It was raining that day so me and my husband we're already soaking wet. For 20 minutes doing that we decide to go back to the main lobby and the receptionist literally just went downstairs and open the back door for us. Not happy it is, we just went in. We asked for a non smoking room as we have a 4 year old twin girls with us. Bit we had a SMOKING room as they are full. Really? We booked ahead of time and it says on the booking NON SMOKING.
That was the most uncomfortable and hard to breathe sleep ever. I felt right bad for my kids as even them they cant sleep because of the smoke.
Will not recommend this hotel for a family. Or make sure for families with small kids don't let them put you in a smoking room. It is very disgusting!!!!
Read more
Date of stay: July 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest R, Guest Relations Manager at Crestwood Hotel
Responded Aug 15, 2015
Ms. T, We have reviewed your reservation and it was confirmed that you booked a smoking room with the OTA (online travel agent) booking.com during an extremely busy time of the year (May Long Weekend). You may have booked ahead of time but our non smoking rooms were sold out for some time in advance of that weekend. Our property receives all booking.com reservations in real time and as a result your reservation was entered via booking.com as a smoking room. If you like we can verify with booking.com that your reservation was booked as a smoking room. Our property was sold out like you mentioned many in the Jasper and Hinton area were that weekend. We try to accommodate all guests in a situation where a mistake is made in regards to a smoking room but we were unfortunately unable to switch your room due to full occupancy. Sorry for the inconvenience and in the future please review all room booking details via OTA's carefully. Thank you for staying with the Crestwood Hotel.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for one night and were impressed with the size of the room, the fitness centre, the prive, abs the overall comfort. We will definitely consider this hotel again. We also liked the location of it
Read more
Date of stay: February 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at this hotel on our way from Edmonton to Jasper and it was a comfortable and clean. Not expensive and for sure a good choice for a short stay. Staff was very nice. Walking distance to 24 hour grocery store.
Read more
Date of stay: August 2016Trip type: Travelled as a couple
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Clean Spacious rooms. Staff were very helpful. No microwave in the room but they have the restaurant area set up for guests to use. Free coffee. Lots of parking. Next to highway but we heard no highway noise. Grocery store within a block.
Read more
Date of stay: August 2022
Value
Location
Service
Room Tip: If ours was any indication they are all good
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We came to Hinton to enjoy Jasper. We booked this hotel for a night and would highly recommend. Looks a little rough from the outside and the lobby but staff are exceptionally nice and accommodating. Rooms are nice and very clean. Thanks for the stay!
Read more
Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked a room at this facility for 9/1/04, and coldn't make it up there because of passport problems. I called to cancel three days before the date I was scheduled to show up, and was assured the cancellation was all taken care of. The thieves billed me anyway, and now claim I never called. They want a "cancellation number" (from an independent hotel with no computer reservation system??? RIGHT!) which I was never given. The woman on the phone won't identify herself, so I'll just have to chalk this up to experience. The probably do it on a regular basis to out-of-town customers. This predatory practice is what gives independent hotels a bad name.
Read more
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pictures online are false!! Rooms are filthy. Staff was rude! Never take your family here. They hate children! Absolutely the most run down, disgusting and over charged rooms! Never never never again!
Read more
Date of stay: December 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Beds had insects. The front desk lady wouldn't help with anything and had a terrible attitude. The showers didn't work. Would go from hot to cold without touching the tap. There were cigarette burns in the comforter. Everything was out of order. Very very dirty. For 140 dollars a night it has to be the worst value I've ever seen
Read more
Date of stay: August 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My teenage daughter and I stayed at the Crestwood while on route to a sporting event in Edmonton. The hotel and lobby were very dated and tired, as was the bathroom but the room was surprisingly decent. At approximately 1:30am, we were awoken to very loud yelling, screaming, swearing and banging coming from the room next to us. It was scary and unnerving. If I felt safe leaving the room, I would have left. This continued for 2 hours and after several calls to the front desk, the RCMP arrived and a very confrontational arrest was made with a naked man being drug out of the hotel and his girlfriend screaming down the halls. It took 6 RCMP officers to get the man in the car. At this time, it was after 4am. It took us another hour to calm down and get to sleep.
When we checked out, the clerk said sorry but we were not offered any compensation for the fact we lost 4 hours of sleep and went through this experience. In fact, she noted that 6 RCMP officers 'was a record' from her time working there, which led me to believe that police presence is a regular occurrence.
My advice is to pay a bit more and stay somewhere safe.
When we checked out, the clerk said sorry but we were not offered any compensation for the fact we lost 4 hours of sleep and went through this experience. In fact, she noted that 6 RCMP officers 'was a record' from her time working there, which led me to believe that police presence is a regular occurrence.
My advice is to pay a bit more and stay somewhere safe.
Read more
Date of stay: May 2018Trip type: Travelled with family
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Our plans were to stay here for two nights, for the price I expected a bed to be worth sleeping on. They say " queen bed" but we got a double and there's four people three adults and a kid. It was the most itchiest bed ever. Till this day I'm still itchy a bit. There was only one pillow on each bed and for a " queen bed " i expected a couple of pillows. I woke up with a sore back from the mattress. And we told the girl on the front desk about the horrible bed she didn't even care.To the brick mattress and the stuffy room also note that you cannot open the window, you're better off sleeping in your car. Oh and " free wifi " on the big sign, bull, I couldn't connect on the Internet as the wifi isn't even secured! Also the pool added on the hotel the pool looked like a spooky dungeon, water was super cold. We decided to cancel our hotel and we didn't get on our money. The receptionist in the front was not friendly. A friend of mine sleeping was having nightmares so if you're of ghosts don't sleep here. You could hear everything from other rooms such a snoring, farting, burping and other noises. You could hear people in the hallway all night and I couldn't sleep at all. As for the money they're getting they should really put some money into the business.
Read more
Date of stay: August 2015Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest R, Trip Advisor review analyst at Crestwood Hotel
Responded Aug 13, 2016
Hello Natalia K, We apologize that you did not enjoy your stay at our property. However, we have never promoted selling double queen beds on any online booking websites. Our page on all online booking websites clearly indicate our property only sells deluxe double beds in each room. While we reviewed your stay at our property we found that you did not make any complaints during or after your stay with us and that you did not make any requests for reimbursements at either our front desk or with the online booking website you made your reservation with. In addition we haven't had a pool area for some time as its been under renovation to a full size gym area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No results found. • Try changing or clearing your search to read questions and answers.
"Ask for a second floor room facing the back (or away from the main road). Quieter."Read full review
PRICE RANGE
C$180 - C$266 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hinton howard johnson
LOCATION
CanadaAlbertaYellowhead CountyHinton
NUMBER OF ROOMS
97
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingCrestwood Hotel - UPDATED Prices, Reviews & Photos
Frequently Asked Questions about Crestwood Hotel
Which popular attractions are close to Crestwood Hotel?
Nearby attractions include Athabasca Riverfront Park (1.1 km).
What are some of the property amenities at Crestwood Hotel?
Some of the more popular amenities offered include free wifi, a fitness centre, and free parking.
What are some restaurants close to Crestwood Hotel?
Conveniently located restaurants include MR MIKES SteakhouseCasual, Boston Pizza, and Domino's Pizza.
Are there opportunities to exercise at Crestwood Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Crestwood Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crestwood Hotel offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Is Crestwood Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.