Holiday Inn Express Toronto East - Scarborough, an IHG Hotel
50 Estate Drive, Toronto, Ontario M1H 2Z1 Canada
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About
4.0
#67 of 126 hotels in TorontoLocation
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Welcome to the Holiday Inn Express Toronto East only 4.3km from Aquatics Centre & Field House and 25km to downtown Toronto!Located in the heart of Scarborough, the Holiday Inn Express Toronto East hotel is located near the Centennial College, the University of Toronto-Scarborough Campus and the Seneca College. When staying with us, at the Holiday Inn Express Toronto East, visit the famous Metro Toronto Zoo, home of the giant Pandas.Avoid the hustle bustle of downtown as we are steps away from public transportation that could take you to the subway which would get you to downtown for events or you could drive to these events within 30-45 minutes based on traffic. We are in close proximity to: the Scarborough Grace Hospital, the Centenary Hospital, the Scarborough General Hospital and the North York General Hospital. Also nearby, the Scarborough Golf Club is located approximately 4 km. The hockey arena Canlan Ice Scarborough is 7km from the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Safe
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English, French, Filipino
Location
50 Estate Drive, Toronto, Ontario M1H 2Z1 Canada
Getting there
Toronto Island Airport
19 km•
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Toronto Pearson Intl Airport
33.6 km•
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McCowan
20 min•Toronto Rapid Transit
Rental Cars
38 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
347Reviews12Q+A46Room tips
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Detailed Reviews
Stay at the King Executive (its usually 80 or 90 bucks). Large-ish room with a nice brick wall on the side of the bed. Comfortable room & comfortable breakfast and sitting areas. Plus 2 computers that are connected to the internet in the main area.
Continental breakfasts are always poor, but at least this place has warm cinnamon buns.
Continental breakfasts are always poor, but at least this place has warm cinnamon buns.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I highly recommend this place to stay in Scarborough. The room is spacious, and clean. The amenities in this hotel was wonderful. I enjoyed the morning continental breakfast. They served the essentials like cereal, cinnamin buns, coffee, tea, hard boiled eggs, juices, and toast. The fitness room was small but it was enough to break a sweat and continue your daily exercise if you workout on a regular basis.
They also had two computers and a printer for use if you needed the internet. The employees were friendly and very attentive. Next door to the hotel there's a restaurant (The Keg) and the steaks are Mmm, Mmm, Delicious....
They also had two computers and a printer for use if you needed the internet. The employees were friendly and very attentive. Next door to the hotel there's a restaurant (The Keg) and the steaks are Mmm, Mmm, Delicious....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I was very pleased with my stay at this Holiday Inn Express. I arrived tired and thirty minutes early. Unlike some hotels that have had me wait in the lobby until check in time, they checked me in immediately! The staff was polite, friendly and courteous. Not only is the hotel conveniently located right off the 401, but the Keg Steakhouse is adjacent to the hotels parking lot. VERY CONVENIENT!! The continental breakfast was delicious and plentiful. I would definitely recommend this hotel and I look forward to my next stay.
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Date of stay: May 2012Trip type: Travelled with friends
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DSouzaScarborough, General Manager at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel
Responded May 28, 2012
Dear Guest, Comments shuch as yours are very encouraging and gives us a sense of accomplishment. Thank you for your review and for making us proud, we will certainly look forward to your recommended guests and to your future visits
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I , along with our two young children overnighted at the Holiday Inn Express Toronto East while in town for a family function. Our booking, made via Priceline, was for 2 adults, 2 children and specified a non-smoking room.
Upon arrival, we were promptly informed that we would be given a King sized, smoking room. When we indicated that this was not what we had requested, we were advised that we could not make changes to our room type, that they were fully booked by clients who had booked directly through the hotel, and that since we booked via Priceline, we were "getting what we paid for".
We asked for no special treatment, only what Priceline guaranteed which was a non smoking room, and 2 double beds.
The front desk attendant called the manager on duty over, who proceeded to inform us that he did not believe his property should be offered on Priceline, and that this happens often; it is a huge problem between Priceline and Holiday Inn at a corporate level. None of which is either professional from a client experience standpoint or my problem as a paying guest. It was a missed opportunity to impress us as Priceline is often the gateway for a client to get to know either a chain or a specific property. Had it been managed properly, there could have been potential to attract me as a frequent guest.
Miraculously, after escalating our compliant, a room became available despite being told repeatedly that the hotel was booked solid. With a 4 and 6 yr old in tow and a non refundable reservation, this experience has tarnished my view of the Holiday Inn Express overall. I feel the need to say that neither the Doubletree by Hilton, nor the Best Western Plus, or Hampton Inn & Suites have ever made us feel like thieves or less important than any other guest, due to our booking on Priceline. Their standards of excellence would dictate that this behaviour is not only unprofessional, it is bad for business.
I will never again stay at this chain, which by the way, was mediocre, at best, reeked of cigarette smoke in the lobby and we paid only $30 less than their rack rate.
Way to make a client feel appreciated.
Upon arrival, we were promptly informed that we would be given a King sized, smoking room. When we indicated that this was not what we had requested, we were advised that we could not make changes to our room type, that they were fully booked by clients who had booked directly through the hotel, and that since we booked via Priceline, we were "getting what we paid for".
We asked for no special treatment, only what Priceline guaranteed which was a non smoking room, and 2 double beds.
The front desk attendant called the manager on duty over, who proceeded to inform us that he did not believe his property should be offered on Priceline, and that this happens often; it is a huge problem between Priceline and Holiday Inn at a corporate level. None of which is either professional from a client experience standpoint or my problem as a paying guest. It was a missed opportunity to impress us as Priceline is often the gateway for a client to get to know either a chain or a specific property. Had it been managed properly, there could have been potential to attract me as a frequent guest.
Miraculously, after escalating our compliant, a room became available despite being told repeatedly that the hotel was booked solid. With a 4 and 6 yr old in tow and a non refundable reservation, this experience has tarnished my view of the Holiday Inn Express overall. I feel the need to say that neither the Doubletree by Hilton, nor the Best Western Plus, or Hampton Inn & Suites have ever made us feel like thieves or less important than any other guest, due to our booking on Priceline. Their standards of excellence would dictate that this behaviour is not only unprofessional, it is bad for business.
I will never again stay at this chain, which by the way, was mediocre, at best, reeked of cigarette smoke in the lobby and we paid only $30 less than their rack rate.
Way to make a client feel appreciated.
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Date of stay: August 2014Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nelson D, General Manager at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel
Responded Aug 5, 2014
Dear Guest, When you book standard room which is classified as smoking or non-smoking and room to be assigned based on availability at check-in often results in to such situations especially on sold out nights. We would strongly recommend to carry a copy of your confirmation which indicates that you have booked a specific room type and present this at check-in to avoid any unpleasantness. We regret your comment and hope with the explanation given above will help us win your business.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I travel a lot for business, and stay in hotels on average once a week. Typically, I stay at a Hampton Inn or Hilton Garden Inn. Perhaps I've been spoiled by my stays at these chains, but the Holiday Inn Express left a fair bit to be desired. First, when checking-in there was one person ahead of me. She was being taken care of by one employee while 2 others stood behind the counter. I waited patiently while they conversed and after a couple of minutes, one of them finally asked if they could help me. Standing in line in my winter coat with briefcase and luggage in hand, apparently it was not obvious enough. Checking in was long drawn out process. Keep in mind that my reservations are made with my corporate card through an accredited travel agency. I was asked to fill out tons of paperwork including name, address, email, phone, etc, despite this information already having been provided to the hotel when my reservation was made by the agency (I know as I was copied on the reservation confirmation). After 15 minutes of wasting my time, I finally made my way to my room. Upon entering, I noticed that the heat was cranked (manual temp control) and the room was around 85 degrees (estimating since there is no thermostat in the room). Immediately, I turned on the cold air (it was -20 degrees outside) to try to get the room to a reasonable temperature. Looking around the room I noticed there was no desk, which was something I wanted to do some on that evening. The only thing in the room was a round table with a lounge chair - not exactly something that is user friendly for working on a laptop. I returned to the desk to see if I could change rooms, as I didn't want to wait in a sauna as the room cooled and if there was a room that had a work desk. Was told they were close to capacity and couldn't do anything about it. Returned to my room to the phone ringing. It was the girl at the desk asking if everything was okay with my room. Really? Did that just happen? Anyways, after settling in a bit I began noticing everything that just told me I wasn't staying one of my usual hotels - no fridge, no desk, poor lighting, rock hard beds, 4 pillows all marked "firm" (I think the idea of marking them is so that you have a choice between firm and soft, but don't let me tell you how to run your hotel), good luck finding an electrical plug, noisy radiator and not so clean room/bathroom. Complimentary breakfast was disgusting. After a couple of bites, I passed on the complimentary salmonella. I stayed here because it was close to where I needed to be, but next time it's worth driving the extra half hour and staying at closest Hilton Garden Inn or Hampton, especially considering the Holiday Inn was the same price.
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Date of stay: January 2014Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DSouzaScarborough, General Manager at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel
Responded Jan 22, 2014
Dear Guest, Your experience was shared with our associates and we were at awe, clearly we failed from get go and we sincerely apologize. We have always celebrated positive reviews and your comment has given us several opportunities to work on. We are hoping you will visit us again to experience the changes.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
From the moment I got there until I left I felt all the staff had my best interest at heart. I choose the hotels i stay in carefully & online this one looked great. It truly was 10 out of 10. Super quiet clean great breakfast but the staff really set this hotel apart. They all were fantastic.
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Date of stay: May 2013
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from DSouzaScarborough, General Manager at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel
Responded May 27, 2013
Dear Guest, Thank you for your amazing review, your comment was shared with our associates and it made us all proud. It is comment such as yours that inspires and motivates us to accomplish our goal in providing excellent service.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband and I were on our way to Bar Harbor, Maine via Toronto and Montreal. We checked in about 8pm. There was no line and we were greeted by a nice gentleman who informed us of breakfast. Our room was clean, quiet and comfortable, really, what more can you ask for in a room. We ate next door at The Keg and had a great meal. The breakfast was very typical of the "free breakfast" and did the trick until our next meal. It was a little packed in the dining area but we managed to find a table. I would go back under the same circumstances. A nice stopover.
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Date of stay: July 2014Trip type: Travelled as a couple
Location
Service
Sleep Quality
Room Tip: If smoke bothers you, watch out for the smokers who stand near the main entrance.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nelson D, General Manager at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel
Responded Jul 22, 2014
Dear Guest, Thank you for taking the time to post your review, your assurance to return is what we look forward to. Your business is sincerely appreciated.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the place that you would want to stay for a short period of time. Obviously its not a five star hotel and you shouldn't expect 5 star treatment, in terms of, having people help you with your bags and helping you settle you in. Having said that, it is a nice place. It is kept clean and neat. Note that, they only give you complementary breakfast, hence, for lunch and dinner, you will need to go look for food. There are nearby fast food places and coffee shops, so you won't starve. The front desk people were very helpful and helped a lot considering I was new to the area.
The rooms were big and clean. I had a single room with two queen beds. So sleep was comfortable. The room also had heat.
There was WiFi and some computers in the lounge if that is something that you care for.
My stay was pleasant and short. If you are looking for a place to stay for a long time, this is not the place because of an extreme lack of things to do.
But if its 'express' it will be a pleasant stay.
The rooms were big and clean. I had a single room with two queen beds. So sleep was comfortable. The room also had heat.
There was WiFi and some computers in the lounge if that is something that you care for.
My stay was pleasant and short. If you are looking for a place to stay for a long time, this is not the place because of an extreme lack of things to do.
But if its 'express' it will be a pleasant stay.
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Date of stay: December 2013Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nelson D, General Manager at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel
Responded May 29, 2014
Dear Guest, Thank you for taking the time to post your review, although we are not a 5 star hotel we were disappointed not earning a 5 star rating review. Your comments are appreciated and we look forward to your future visits.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here for 6 nights. The staff was very courteous. I requested a fridge/Microwave for the room, and the guy at the desk brought it down himself (there is no elevator)! The rooms are kinda dull, with brick wall on one side, but very spacious. The carpet needs updating.
I drove to the Hockey hall of Fame, which took about 10 minutes. It is a great price to pay if you are just visiting to see the sites. You save alot by staying here and driving a little longer, but you have more cash to spend!
The location is very convienient to 401, and all the attractions (HHOF,CN Tower,Hard Rock etc) are all withn a short, easy drive. There is a nice (little pricey) restaurant next door (The Keg) and a small gas station/mini-mart on the corner.
Breakfast was decent, had a great selection to choose from. Would highly recommend to stay here versus downtown.
The in-room internet worked great. Be sure and bring your own ethernet cord as they sell their cords for 20.00$$!
I drove to the Hockey hall of Fame, which took about 10 minutes. It is a great price to pay if you are just visiting to see the sites. You save alot by staying here and driving a little longer, but you have more cash to spend!
The location is very convienient to 401, and all the attractions (HHOF,CN Tower,Hard Rock etc) are all withn a short, easy drive. There is a nice (little pricey) restaurant next door (The Keg) and a small gas station/mini-mart on the corner.
Breakfast was decent, had a great selection to choose from. Would highly recommend to stay here versus downtown.
The in-room internet worked great. Be sure and bring your own ethernet cord as they sell their cords for 20.00$$!
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Date of stay: July 2006Trip type: Travelled on business
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed just for one night and we were very pleased with the room. The only improvement would be better lighting in the bathroom needed for make-up application. The continental breakfast is quite good with cereals, breads, bagels,muffins, cinnamon buns,and hardboiled eggs. Most of all the coffee was quite decent, not your usual watered down variety.
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Date of stay: November 2005
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
So sorry, I didn't see this question. 'This hotel is nowhere close to Pearson. Way more choices near the airport and they all have free shuttles. This hotel is not particularly close to the GO train or VIA rail station
not aware of River Valley Hospital, can you please provide us with the address? may be there was a name change.
"The top (third) floor is a good choice. The entrance is on the nominal second floor. Avoid the 1st floor, which is mostly below grade."Read full review
"Be sure to check the room for cleanliness and objectionable odors before accepting"Read full review
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ALSO KNOWN AS
holiday inn express toronto east hotel scarborough, holiday inn scarborough, holiday inn express scarborough, scarborough holiday inn
LOCATION
CanadaOntarioTorontoScarborough City Centre / Woburn / Scarborough
NUMBER OF ROOMS
138
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Holiday Inn Express Toronto East - Scarborough, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Toronto East - Scarborough, an IHG Hotel?
Nearby attractions include AllTrade Wholesale Inc (0.8 km) and Centennial Recreation Centre (0.8 km).
What are some of the property amenities at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
What food & drink options are available at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Toronto East - Scarborough, an IHG Hotel?
Conveniently located restaurants include The Keg Steakhouse + Bar - Estate Drive, Real McCoy Burgers & Pizza, and Markham Station.
Are there opportunities to exercise at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express Toronto East - Scarborough, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Toronto East - Scarborough, an IHG Hotel?
The staff speaks multiple languages, including English, French, and Filipino.
Are there any historical sites close to Holiday Inn Express Toronto East - Scarborough, an IHG Hotel?
Many travellers enjoy visiting Gibson House Museum (14.4 km) and Star Coal Mine (15.8 km).
Is Holiday Inn Express Toronto East - Scarborough, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.