Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Did you already book this hotel?
About
4.0
#4 of 4 inns in Pictou
Location
Cleanliness
Service
Value
Dolan's Inn & Suites is located in the town Pictou,Nova Scotia. It is centrally located 90 minfrom Halifax,75min from Cape Breton and 5 min from the Prince Edward Island ferry terminal.Dolan's consist of a 15 room motel and several smaller buildings. many of the rooms have balconies,water views and all have private baths) We have 17 suites ranging from a one bedroom to a complete three bedroom house.Dolan's has a Canada Select 4 Star rating. Free wireless
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Centrally Located
Great View
Location
168 West River Road, Pictou, Nova Scotia B0K 1H0 Canada
Dolan's Inn and Suites
74 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We stayed in the Romans gold 3 years ago and were delighted to secure the same apartment this year. As it was a return visit we were given a voucher for breakfast in Sharon's Place. Had a wonderful stay and also enjoyed the market that opened on the day of our arrival. Really friendly people in Pictou and we were made very welcome by everyone we met.
Read more
Date of stay: June 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was a one night stay on our way to PEI. The front desk lady was super friendly and helpful, the room was spotless, and the beds were comfortable. Just a two minute drive to the waterfront for a stroll and dinner. I would definitely stay here again.
Read more
Date of stay: August 2017
Location
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My wife and I stayed at Dolan's en route from PEI to Cape Breton. Coming toward town, I turned in at the long, rutted driveway at the Office sign, parked under the Employee Parking Only sign, which was the only area available, and walked to the office door, only to be greeted by a sign that the office was now two doors down the road. Upon check in I was sent back to the building I had originally gone to.
Our room was small with dated furnishings and an old style TV, but spotless, and with tub jets, lots of electrical outlets, and a lovely shared balcony (that needed painting). Wi-Fi worked well. Coffee pot and cups out on the hall! Shared fridge downstairs by the pool table! All well and good.
In the morning, I returned to the office to check out and found myself facing a locked door. So, I called the number posted for room info, and the clerk said she would come over. When she arrived, she told me that I could have just left the key at the desk in the other building. Would have been a good thing to have mentioned at check-in.
My sense is that they are trying to update one aspect of an old facility at a time, providing workarounds where the age of the facility prevents a real solution. I would hope that some of the logistics are simply in transition
Read more
Date of stay: August 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It took us 30 minutes to locate the office for Dolan's Inn and Suites. We ended up having to go to the local post office to get directions. Because we travel with a small dog, we were assigned to "Silver 2." Upon arrival (It's about a mile from the office.), we saw a house with a much-needed paint job on the front porch--very shabby looking. The room was tiny, but was quite clean. The first thing we did was wash up, only to discover that the stopper in the sink was stuck. Yuck. Next we attempted to watch TV, only to find out that the remotes did not work. Finally we had to use the cable box to turn on the TV. We never could adjust the volume. Later we wanted to play a game, but there was no table and only one chair. When it was time to go to sleep, we discovered there was no air conditioning! We had to open the windows to get an air flow. Thankfully there was a fan over the bed that worked. We went to lock ourselves in, but found out there was NO DEAD BOLT! So there we were--windows open on ground level and no dead bolt. Disconcerting. We made it through the night. Got up and went to fix coffee. There was a coffee pot, cream and sugar, but NO COFFEE! While we were getting ready, we needed tissues--not a box in sight. Two nights earlier, we stayed at a place on The Cabot Trail. The price was the SAME as this miserable room, but we had three rooms and a kitchen! The ONLY GOOD thing we can say about the Dolan's room was that it was clean. We will NOT stay again.
Read more
Date of stay: September 2016
Value
Rooms
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Would not stay there if they paid me. Had confirmed reservations & received call from manager that they would not honor reservation because of typo in price. Checked price next day & same room listed for $30 more. Seems like either Dolan's or Hotel's.com would have done the right thing & honor the confirmed reservation.
Read more
Date of stay: July 2014
Service
Trip type: Travelled as a couple
Room Tip:Do not make plans around confirmed reservation.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in one of their apartments and as we drove up to it we already felt dread. It is located right beside a convenience store and there is no parking except for in front of a very large garbage bin. When we entered, it didn't look too bad but when we started to look around we noticed just how unfinished and old, things were. We were travelling with our children and the one bedroom only had a single cot without a pillow and all the beds (three bedrooms) had sheets that looked like they were VERY old. The other bedroom had an extremely musty smell too it and I had a very hard time letting my child sleep there. It was VERY noisy into late evening with a couple of visits from the police to the convenience store. I couldn't wait to leave the next day and I couldn't discuss any of my concerns with anyone as I had to prepay for the night and then they drove us to the location. The most disturbing thing was that there was no smoke detector in the apartment. It had been taken out and there was only one exit so it was very concerning to think that the owners didn't feel that it was important to have a smoke detector installed in this " 4 Star" accomodation! I would never stay here again and highly recommend looking else where.
Read more
Date of stay: July 2011
Value
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Whomever Dolan is seems to own the town. Units, houses, cabins scattered everywhere which, as other travellers have indicated, makes locating yours challenging.
Our 'house' had just been vacated by renters. We were greeted by a sign in the kitchen warning us about the maggots, a dead landline, and an unresponsive wifi. Fortunately, my brother and father got the TV working as the ball game was on. When I called for assistance with the wifi, I was given instructions by a rather harrassed-sounding woman who said she'd be right over. And she was. She tried to get the internet working, apologised for the inconvenience, admitted something was wrong, and phoned her boss.
The Boss arrived on a motorcycle, walked straight into the living area without so much as a hello, got in front of the tv and started fiddling around with a modem. He had no idea what he was doing, so went to the landline to call someone for assistance. The landline, of course, was dead. He then walked in front of the tv again, pressed some buttons, and the TV went off. All this despite our telling him to leave the tv alone, please. He persisted, rudely, telling me to get down and read him the serial number off the modem, that the whole system was just 'reprogramming'. After 20 or so minutes of his futile performance, my brother asked him quite sternly to leave.
We appreciated the strain which the two women working with The Boss were clearly under. In challenging circumstances, they tried their best to make up for our dismal arrival and evening at House 8. We do not fault them.
Pictou is a lovely town, but it looks like The Boss has a lock on accommodations. Try your best to support another innkeeper. This guy has absolutely no business being in the hospitality business. And reminder, Boss: when you enter a house with paying guests in it, take off your helmet, pull up your pants, greet said guests, and apologise/make amends for things going awry.
Do not direct your guests to do your work, offer them lame excuses, or pretend to know what you're doing. Do not ignore guests' requests to leave. Do not take for granted the people who are on the front lines, interacting with guests, and trying their best to manage the damage your inability to manage causes.
Read more
Date of stay: September 2016
Location
Service
Sleep Quality
Trip type: Travelled with family
Room Tip:Avoid Dolan's altogether. And don't let the Nova Scotia Travel Bureau convince you...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from tdolan, Owner at Dolan's Inn and Suites
Responded Nov 18, 2016
Sorry that you had a negative experience however that is no reason to get insulting. I went to your house because my inn keeper called and could not get internet working. 9 times out 10 I am successful. Your house had fibe which included telephone, internet and TV. A premium package which I would say is not offered by many others. Usually trouble free. I recalled that you arrived late and I was just trying to accommodate. To say that I am incompetent for not being an Aliant technician, disappointing. The house being 3 bedrooms is not rented on a regular basis. The maggot story is a first, we would certainly not rent a house that had maggots and I know that you would not have stayed in the house if there was any sign of maggots. I have never seen a maggot inside any of my accommodations in the 13 years that we have been operating. Was the house you rented clean, were the beds comfortable and the price reasonable? These are the normal questions asked and we try and satisfy. Did we give you a discount for the internet inconvenience, yes we did. To tell others to avoid our business because you did not like me. Wow. I was only trying to help. Oh, by the way the internet problem was because we were using the wrong password.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A group of 5, all in our 40's and 50's from Germany and Canada. Owner is a uniformed policeman who stood infront at his cop car with his K9 dog watching us the whole time while we unloaded without any introduction making us think we were getting a ticket. Then later that night his manager barged into our apartment at 9:30 pm without waiting for us to answer the door and looked all around the apartment. I inquired if the visit was for payment - which we agreed was to to be done at checkout- but said she alreday charged my credit card ,without my authorization. Unacceptable business practices of trespassing and use of credit card information. The apartment was run down and in need of updates.Left after one night...no need to stay longer in Pictou anyways.
Read more
Date of stay: September 2011
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip:Stay in New Glasgow if you wish to be closer to Melmerby Beach as it has more options and more to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked a Holiday Home with Dolans that ended up to be a massive pile of lies. The house was said to have a fully equipped kitchen, BBQ, air conditioning and a sea view...none of this was true. Despicable, money grubbing opportunists.
Read more
Date of stay: July 2017
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed at Dolan Bronze in Pictou. Advertised as a 3 bedroom home with a/c and a jetted tub. What we got was a house that hasn’t been painted in 40 years, no a/c and no jetted tub. Broken down car out back along with junk along backside of house. I don’t understand how the booking sites allow these properties to be listed. I do a very lot of traveling and can honestly say this is absolutely the worst place I have ever stayed. Do not stay in any of the Dolan properties because you will be traumatized.
Read more
Date of stay: August 2018Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Belfast, United Kingdom65 contributions24 helpful votes
The one we stayed at in Dawson St had 4-5 stairs leading up to the front door but was on same level after that. The motel on the way into Pictou is all flat as best I remember. Hope this is helpful.
There are more places to choose from in the Pictou area.
LOCATION
CanadaNova ScotiaPictou
NUMBER OF ROOMS
45
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
