Delta Hotels by Marriott Whistler Village Suites
4308 Main St, Whistler, British Columbia V8E 1A9 Canada
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About
4.0
#5 of 12 resorts in WhistlerLocation
Cleanliness
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Value
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HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family Resort
Modern
Languages Spoken
English, French, Czech, Japanese
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Bicycle rental
Skiing
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Wifi
Fitness / spa changing rooms
Sauna
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Vending machine
Tennis court offsite
Taxi service
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Bathrobes
Air conditioning
Dining area
Fireplace
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Private balcony
Room service
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Minibar
Oven
Refrigerator
Stovetop
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Mountain view
Non-smoking rooms
Suites
Location
4308 Main St, Whistler, British Columbia V8E 1A9 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Vancouver Intl Airport
104 km•
See all flights
Rental Cars
99 Restaurants
within 0.5 kilometers
Reviews
4.0
1,093 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the heart of Whistler Village, Delta Hotels by Marriott Whistler Village Suites earns praise for its prime location convenient for skiing and shopping. Many guests appreciate the clean, well-appointed rooms with cozy fireplaces and the inviting lobby atmosphere, enhanced by a delightful hot chocolate bar.
Despite some criticism regarding occasional outdated rooms and inconsistent service, the majority of visitors commend the hotel's cleanliness and are satisfied with the in-room amenities, including kitchens and laundry facilities. Opinions on value, however, are split among travelers.
Location
Convenient
Atmosphere
Inviting
Rooms
Dated
Value
Pricey
Cleanliness
Spotless
Service
Inconsistent
Amenities
Well-appointed
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Detailed Reviews
We purposely booked this hotel for its full kitchen, washer/dryer, open pool, and location... and we were very pleased with our week stay. Staff was courteous and polite. Even with covid protocol, our check-in was not too long. Staff was nice to waive the parking charges for our anniversary trip, so sweet of them :)
The 2-bedroom suite was well laid out with 2 bathrooms, just wished it was more sound proof. Kitchen is well equipped with plates, bowls, cutlery, pans, and even an electric water kettle. It also has a full size refrigerator/freezer, and range/oven. There is an in suite washer/dryer, which you can bring your own laundry powder & dryer sheets, or purchase from hotel for $2.
As part of the covid protocol, there is no housekeeping during your stay, but you can call for new towels or toiletries, when necessary, and leave the dirty towels in a pile in hallway at night (as per staff) which was collected the next morning. One family/bubble is allowed to ride the elevator, and we were glad to be on the top floor. Most times, we did not have to wait for the elevator. Otherwise, you could go down the stairs too. Only complaint was the pool access. Every day at 4pm, you have to line up to book for pool access that day or for next morning, and you only have 1 hour per booking. We managed to use the pool/hot tub once, but other days, there was nothing available to fit our activity schedule. Hotel provides complimentary coffee, tea, and bottled water, which you have to grab from the lobby. Just wished they would separate tea and coffee in different paper bags, so we don't feel like we're wasting the coffee when we're only tea drinkers, 'cos both coffee and tea are in the same paper bag.
Check out was easy, we called the front desk to advise them, and dropped off our card keys in the box, off parkade elevator. Would highly recommend this hotel for family stays...far enough from pubs/noisy areas, but close to all amenities!
The 2-bedroom suite was well laid out with 2 bathrooms, just wished it was more sound proof. Kitchen is well equipped with plates, bowls, cutlery, pans, and even an electric water kettle. It also has a full size refrigerator/freezer, and range/oven. There is an in suite washer/dryer, which you can bring your own laundry powder & dryer sheets, or purchase from hotel for $2.
As part of the covid protocol, there is no housekeeping during your stay, but you can call for new towels or toiletries, when necessary, and leave the dirty towels in a pile in hallway at night (as per staff) which was collected the next morning. One family/bubble is allowed to ride the elevator, and we were glad to be on the top floor. Most times, we did not have to wait for the elevator. Otherwise, you could go down the stairs too. Only complaint was the pool access. Every day at 4pm, you have to line up to book for pool access that day or for next morning, and you only have 1 hour per booking. We managed to use the pool/hot tub once, but other days, there was nothing available to fit our activity schedule. Hotel provides complimentary coffee, tea, and bottled water, which you have to grab from the lobby. Just wished they would separate tea and coffee in different paper bags, so we don't feel like we're wasting the coffee when we're only tea drinkers, 'cos both coffee and tea are in the same paper bag.
Check out was easy, we called the front desk to advise them, and dropped off our card keys in the box, off parkade elevator. Would highly recommend this hotel for family stays...far enough from pubs/noisy areas, but close to all amenities!
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Date of stay: August 2020
Value
Location
Service
Room Tip: Top or bottom floors due to elevator covid protocols
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed for 12 nights late Feb / early March.
Reasons to book
1. Great location. Close to lots of places to eat out. 3 mins walking distance from a particularly good supermarket - Fresh Street Market
2. Excellent hotel shuttle service to and from the lifts. It only takes 3 to 4 mins and Charlie, our driver, seemed to turn up the moment we appeared each day. Charlie epitomised everything that is great about Whistler and Canada - friendly, courteous and efficient
3. The room. We had a 1 bedroom suite at the rear overlooking Whistler mountain. After reading other reviews ( thanks to those contributors ) I'd pre booked a "quiet room" and that's what I received. Yes, there is a loud bar / eating place opposite the front of the hotel. We never heard it from our room. Do not let that put you off booking.
The washer dryer was a massive help.With hindsight we could have lugged half the gear across from the UK
4. Storing skiis. Perfectly placed near the hotel lobby.
Reasons to book
1. Great location. Close to lots of places to eat out. 3 mins walking distance from a particularly good supermarket - Fresh Street Market
2. Excellent hotel shuttle service to and from the lifts. It only takes 3 to 4 mins and Charlie, our driver, seemed to turn up the moment we appeared each day. Charlie epitomised everything that is great about Whistler and Canada - friendly, courteous and efficient
3. The room. We had a 1 bedroom suite at the rear overlooking Whistler mountain. After reading other reviews ( thanks to those contributors ) I'd pre booked a "quiet room" and that's what I received. Yes, there is a loud bar / eating place opposite the front of the hotel. We never heard it from our room. Do not let that put you off booking.
The washer dryer was a massive help.With hindsight we could have lugged half the gear across from the UK
4. Storing skiis. Perfectly placed near the hotel lobby.
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Date of stay: February 2020
Rooms
Service
Sleep Quality
Room Tip: Ask for a quiet room when booking
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
This is a great hotel, fab location, and well appointed with very helpful staff. We stayed in a large two bedroom suite and they quickly and professionally sorted out the room configuration for us which had been wrong on arrival. The pool is fabulous after a day of skiing. We were able to make breakfast no problem as kitchen was fully equipped and a separate washer and drier meant we could wash through our ski things when we needed to. All in all a really great stay.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 night stay for 3 Seniors in 2 bedroom/2 bathroom suite with full kitchen that saves $$$ versus local restaurants that are priced at high end – low quality. Yes, the hotel is somewhat dated but was as expected and more than offset by location and staff who are clearly committed to guest care. Room and common areas were cleaned and managed following strong COVID protocols, providing a comfortable environment. As a Marriot Bonvoy member, I was provided with online check-in and email confirmation of room availability which made the process simpler at front desk arrival. There are many Whistler hotels competing for your business. To my thinking, most of our visit was spent exploring outdoors so our accommodation needs lay more on the comfort, location and reasonable price versus comparable more updated hotels. Add in top quality guest care – in particular concierge service – and this would be our choice for a return visit in future.
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Date of stay: September 2021
Location
Cleanliness
Service
Room Tip: Rooms not overlooking open restaurants/bars are far quieter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Upgraded from a one-bedroom suite to a two-bedroom and was very pleased with the difference in living space. One suite had a washer and dryer combo perfect for cleaning clothes after a long day on the mountain(s). All TVs are internet-enabled, kitchen, refrigerator, living room, separate bedrooms and very comfortable mattresses. Located minutes away from the gondolas, excellent attentive friendly staff. Definitely staying there again on my next vacation.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Delta Marriott is very well located with nearby restaurants and grocery stores in walking distance . The front desk was efficient in check ing is in but the desk clerk couldn’t care less about assisting beyond the check-in service . When I mentioned my concern about entering the booking to my membership points , she asked for the email address but never followed it up . I had to call the hotline number several times just to ensure registering the stay. The unit we were booked in was a 2 bedroom with kitchen facilities and a washer and dryer . It had ample basic facilities but was looking tired and run down with the carpet a little worn out and the furniture soft and saggy . The lighting made the room feel even more dull and we needed outside light to brighten the room. We encountered problems in handling the brand new washer and had to call for assistance a few times . The coffee set up in the kitchen was a disappointment and didn’t quite help start the day pleasantly . The pillows were too soft and the bed was unremarkable . The most wonderful thing in the unit was the composting bin . The room was good for basics at best and felt like a tired and ageing hotel room at worst . With our room costing close to US$1000 a night , I would certainly look for a better hotel to book in that could provide better value for money .
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Date of stay: December 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We encountered quite a few hiccups at check in. Our room had some hygiene issues, and our key cards wouldn't work. After a long wait at check in with a tired baby, I had hoped that we could at least access a clean room. The front desk wouldn't answer our phone and expected us to go up and down ourselves to retrieve the keys. They knew we were celebrating a special occasion, and even mentioned that on the phone, yet there was no smile or congratulations the entire time we were there. In contrast, the last year when we celebrated at Westin, they upgraded our room, sent a nice card and amenities. We don't expect all that, but a clean room and working keys are a basic requirement,
We were not able to access the pool on all days as other reviewers have mentioned before. We were not given the opportunity to sign up for the pool at check in, even though it was for the day after. We had to stall our plans and wait in line for 1 hour to be told that it was all booked for the day. Thankfully, there was a cancellation and we were squeezed in that night. I see now from the reviews, that they should have made a different protocol for the sign ups as they have already received numerous complaints. There is literally one attendant with a paper sheet, and the guests have to line up at 4pm like an amusement park to access a slot, which still may not be available. It was ridiculous to see guests lines all the way outside the hotel for this. We had the misfortune of being behind a guest that took the liberty to book 15 spots for her group! When I brought it up to the front desk agent, she said she would check on it. She proceeded to run into an associate's office and close the door behind her. She never returned! After waiting for 10 minutes and leaving our number with another agent, we returned to our room expecting a call, that never came.
I was ready to put my hands up and never return to this hotel. However the front desk manager, Kim, called us to see what she can do to better our situation. She listened, and that made a huge difference. We were given a noon spot to use the pool, so she gave us a courtesy late check out. At the end of the day, no one wants to be a difficult customer. We just want our business to be valued.
We were not able to access the pool on all days as other reviewers have mentioned before. We were not given the opportunity to sign up for the pool at check in, even though it was for the day after. We had to stall our plans and wait in line for 1 hour to be told that it was all booked for the day. Thankfully, there was a cancellation and we were squeezed in that night. I see now from the reviews, that they should have made a different protocol for the sign ups as they have already received numerous complaints. There is literally one attendant with a paper sheet, and the guests have to line up at 4pm like an amusement park to access a slot, which still may not be available. It was ridiculous to see guests lines all the way outside the hotel for this. We had the misfortune of being behind a guest that took the liberty to book 15 spots for her group! When I brought it up to the front desk agent, she said she would check on it. She proceeded to run into an associate's office and close the door behind her. She never returned! After waiting for 10 minutes and leaving our number with another agent, we returned to our room expecting a call, that never came.
I was ready to put my hands up and never return to this hotel. However the front desk manager, Kim, called us to see what she can do to better our situation. She listened, and that made a huge difference. We were given a noon spot to use the pool, so she gave us a courtesy late check out. At the end of the day, no one wants to be a difficult customer. We just want our business to be valued.
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Date of stay: September 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Team, General Manager at Delta Hotels by Marriott Whistler Village Suites
Responded Sep 9, 2020
Dear riya1987, Thanks for taking the time to share your feedback with us, Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place for better guest experience in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked with my BCAA membership for a 2 bedroom suite. When I checked in, I was pleasantly surprised to be informed that I got free parking with my package (saved $32/day). I love the value as my friends booked into a "higher" star hotel for much more $ but less space (1 room with 2 queens) for a family of 4. We are a family of 4 and got to spread out between 2 bedrooms and had a full size kitchen in one of the suites plus 2 bathrooms. As there tends to be complaints about snoring, it was great with being able to close a bedroom door and the suite door of both suites. I liked being close to both Blendz and Starbucks and the Fresh Market grocery store. My son loved having access to a swimming pool. Yes there were adjustments required because of the pandemic but no big deal if you are not a high maintenance type of family; i.e. Go register for a time-slot for the pool (heated nicely) and hot tub; get tea/coffee in a brown bag in the lobby; and get free bottled water too. The staff members were always response to any of my requests. As the parking was good until 6 pm on check out day, we wondered around Whistler in a very relaxed manner. Definitely this would be one of my top choices on my next return trip to Whistler.
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Date of stay: October 2020
Value
Cleanliness
Service
Room Tip: When selecting 2 bedroom suites, the ones with a king and queen bed have their own private patio...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in a one bedroom suite with a full kitchen and washer/dryer combo. It was fairly tight for our family of 4 but we appreciated how well the space was designed and how much storage there was to keep all of our ski apparel etc. organized. Having read the reviews we asked specifically to be on the quieter side of the hotel and had a room directly above the pool. This can be noisy too as the pool is open from 7am to 10pm (but people seem to swim outside of these times...) but it is not as noisy as being near the restaurants and clubs on the village walk. Something we really liked was the pool and the three hot tubs. Something I wasn't aware of was the shuttle situation. We have younger kids and its a pretty good walk for them in their ski gear. The shuttle only holds 11 people and stops running at 4pm, so when it was full at the end of the day we were out of luck and had to walk, not a huge deal but can be challenging with tired kids at the end of the day.
Both our dishwasher and tv did not work but we didn't bother asking for someone to come look at them. The location is great in terms of being near lots of nice restaurants and close to the Fresh Street Market for groceries.
Both our dishwasher and tv did not work but we didn't bother asking for someone to come look at them. The location is great in terms of being near lots of nice restaurants and close to the Fresh Street Market for groceries.
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Date of stay: March 2022
Value
Location
Service
Room Tip: Try to ask for a room away from the village stroll.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for two nights while attending an event in Whistler.
The property is located on the middle of the Village walk making it a great place to stay to explore town.
Rooms are probably smaller than expected but they have everything you need to stay comfortable.
Checkin and checkout were a breeze.
Great common spaces.
Unfortunately the pool and jacuzzi were being maintained so I couldn’t use them.
Two items lower the rate for me. First of all, the hotel still maintains the policy enacted during Covid of no room cleaning unless requested. I am not sure how this became the “standard” but since most if not all Covid restrictions are gone, I believe this is being use as an excuse to cover for obvious labor shortages across the hospitality industry.
The second one is the parking rate. I can understand why $40/day are charged in high season when parking is at premium. But in this shoulder season with the parkade used at 10%, with the high room rate paid per night, a lower rate or (why not) included parking would be my expectation.
Fortunately, $10-15 day all day parking is available within walking distance.
The property is located on the middle of the Village walk making it a great place to stay to explore town.
Rooms are probably smaller than expected but they have everything you need to stay comfortable.
Checkin and checkout were a breeze.
Great common spaces.
Unfortunately the pool and jacuzzi were being maintained so I couldn’t use them.
Two items lower the rate for me. First of all, the hotel still maintains the policy enacted during Covid of no room cleaning unless requested. I am not sure how this became the “standard” but since most if not all Covid restrictions are gone, I believe this is being use as an excuse to cover for obvious labor shortages across the hospitality industry.
The second one is the parking rate. I can understand why $40/day are charged in high season when parking is at premium. But in this shoulder season with the parkade used at 10%, with the high room rate paid per night, a lower rate or (why not) included parking would be my expectation.
Fortunately, $10-15 day all day parking is available within walking distance.
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Date of stay: May 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are 2 restaurants within the hotel but I don't believe they serve breakfast. There's a lot of bakeries and cafes in walking distance that serve breakfast. Pangea Pod Hotel has a nice breakfast menu and it's close by
Yes 💯%
I am not sure because we travelled with a pet. If you have allergies it might be useful to call. There were multiple pets in the hotel when we went.
Have a great time in Whistler!
Once you arrive, familiarize yourself with the layout of the village in relation to the hotel, we saved a lot of precious steps on ski days by leaving/entering the hotel through a side door and crossing a parking lot instead of snaking through the village.
…
"If you can walk in your ski boots do and keep them in your room. You can store your skis for FREE at Carlton Lodge, right by the Excalibur Gondola "Read full review
"The rooms have full kitchens or kitchenettes so are a great option to avoid the expensive restaurants in the village."Read full review
…
PRICE RANGE
C$325 - C$474 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
delta whistler village hotel whistler, delta whistler village resort, delta whistler village suites, whistler delta
LOCATION
CanadaBritish ColumbiaWhistler
NUMBER OF ROOMS
207
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Delta Hotels by Marriott Whistler Village Suites
Which popular attractions are close to Delta Hotels by Marriott Whistler Village Suites?
Nearby attractions include Escape! Whistler (0.4 km), Audain Art Museum (0.2 km), and Whistler Olympic Plaza (0.2 km).
What are some of the property amenities at Delta Hotels by Marriott Whistler Village Suites?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Delta Hotels by Marriott Whistler Village Suites?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Delta Hotels by Marriott Whistler Village Suites?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Delta Hotels by Marriott Whistler Village Suites?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Delta Hotels by Marriott Whistler Village Suites?
Conveniently located restaurants include Quattro At Whistler, Purebread Bakery + Coffee, and Peaked Pies.
Are there opportunities to exercise at Delta Hotels by Marriott Whistler Village Suites?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Is Delta Hotels by Marriott Whistler Village Suites located near the city centre?
Yes, it is 0.2 km away from the centre of Whistler.
Are any cleaning services offered at Delta Hotels by Marriott Whistler Village Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Delta Hotels by Marriott Whistler Village Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Delta Hotels by Marriott Whistler Village Suites offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.