Banff Park Lodge Resort Hotel & Conference Centre
Banff Park Lodge Resort Hotel & Conference Centre
201 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5 Canada
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About
4.0
#3 of 6 resorts in BanffLocation
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Banff Park Lodge is a full-service resort hotel and conference centre with 211 rooms right in downtown Banff, in the heart of historical Banff National Park. We offer 2 restaurants, lobby bar, indoor pool with Jacuzzi and steam room, exercise facilities, self-serve laundry facilities, indoor parking and we offer Wi-Fi throughout the hotel. Our 211 spacious guest rooms are tastefully decorated and include coffee makers, in-room safe, convenience refrigerator, cable television, clock radio, direct dial telephone and voice mail system, a table with two chairs, large dresser, ample closet space, hair dryer, iron & board, individual climate control and a private balcony or patio.
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Property amenities
Paid private parking on-site
Wifi
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Hiking
Skiing
Highchairs available
Car park
Fitness / spa changing rooms
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Plunge pool
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Vending machine
Conference facilities
Banquet room
Meeting rooms
Salon
Steam room
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
Room features
Blackout curtains
Housekeeping
Private balcony
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Seating area
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
City View
Business
Languages Spoken
English, French, Filipino
Hotel links
Special Offer:Join Stay Rewards. FREE Welcome Gift & other exclusive perks included
Location
201 Lynx Street, Banff, Banff National Park, Alberta T1L 1K5 Canada
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Calgary Intl Airport
109.6 km•
See all flights
Rental Cars
98 Restaurants
within 0.5 kilometers
Reviews
4.0
3,935 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Banff Park Lodge Resort Hotel & Conference Centre garners appreciation for its cleanliness and central location, making it a hit among travelers seeking proximity to local attractions. While the rooms are generally found to be comfortable, some guests feel they could benefit from updates. The staff's friendliness is acknowledged, though restaurant service sometimes falls short of expectations.
The hotel's atmosphere and amenities receive mixed reviews, with some guests mentioning noise disturbances and others enjoying the offered comforts. Opinions on value also vary, reflecting personal expectations and experiences.
Location
Central
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Noise level
Mixed
Service
Inconsistent
Amenities
Satisfactory
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3,935Reviews41Q+A100Room tips
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Detailed Reviews
Hotel's Favourite
I don't live far from Banff and so I visit 2-3 times a year and I *always* book at the Banff Park Lodge. I love an in room Jacuzzi, so I will enjoy a soak in the morning and the evening. We park the car and leave it there - the location is perfect for walking downtown banff and grabbing a bus to other attractions.
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Date of stay: February 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Joe Sams, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Feb 28, 2024
Hello, Thank you so much for reviewing your recent stay. Your continued patronage is truly appreciated and we look forward to welcoming you back on your next trip. Joe Sams Front Desk Supervisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Right in downtown area, short walking distance to the main avenue, with retail stores, restaurants, bars, supermarket, convenience store, gas stations, Medical offices, Pharmacy, one block from the Bow River (a nice stroll in each direction), Cinema, Main Square, public transportation (one tip: there is a bus that goes to Lake Louise, bus stop located 300 metres from the hotel), etc.
The hotel has implemented measures during this Pandemic. Hand sanitizers in the Lobby and elevators, nice pool, 2 hot tubs (limited quantity of people), gym, 2 restaurants , we tried the lobby bar next to La Terrazza restaurant, it offers the same menu and more if you don't want a formal dining. Once we tried room service and it was perfect.
The staff and guests have to use masks in the premises and it is mandatory in downtown Banff to wear them.
The staff is very attentive, all of them, and they provide promptly whatever you need, towels, garbage bags, amenities, coffee, etc.
The rooms are spacious, with safe and a good size closet , plenty of space in drawers, very important for a long stay, and a very convenient extra sink outside the bathroom , a little refrigerator to put your food and beverages, coffeemaker and we had also an electric kettle.
Some rooms have great views to the mountains.
The underground parking is very convenient and spacious, for a fee of 12 dollars per night.
The beds were comfortable. We had a Superior Double Queen room with view.
The hotel has implemented measures during this Pandemic. Hand sanitizers in the Lobby and elevators, nice pool, 2 hot tubs (limited quantity of people), gym, 2 restaurants , we tried the lobby bar next to La Terrazza restaurant, it offers the same menu and more if you don't want a formal dining. Once we tried room service and it was perfect.
The staff and guests have to use masks in the premises and it is mandatory in downtown Banff to wear them.
The staff is very attentive, all of them, and they provide promptly whatever you need, towels, garbage bags, amenities, coffee, etc.
The rooms are spacious, with safe and a good size closet , plenty of space in drawers, very important for a long stay, and a very convenient extra sink outside the bathroom , a little refrigerator to put your food and beverages, coffeemaker and we had also an electric kettle.
Some rooms have great views to the mountains.
The underground parking is very convenient and spacious, for a fee of 12 dollars per night.
The beds were comfortable. We had a Superior Double Queen room with view.
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Date of stay: September 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
I had the opportunity to stay 2 times at the Banff Park Lodge while passing through.
My first time I was in a king bed room on the main level that was wheelchair accessible.
It is a great room the only negative about it is that the floor gets very wet and slippery after a shower so be very careful walking out of the shower.
On my first trip, I ate the restaurant for breakfast. The service was good and so is the view but unfortunately, that is it. The prices are quite high and when I got my meal the portions were very small and unsatisfying that I actually went out and had a second breakfast that was cheaper and much better in quality and quantity.
The 2nd trip the room was also a King bed but on the 3rd Floor and much better than the one on the ground floor.
On both trips, I highly praise the staff for their friendliness and check in/out services, the underground parking which there is a fee but it makes it worth paying for as your vehicle is secure. What I like is that there is additional lighting that is activated by a sensor when walking in the parkade.
The Lodge is conveniently located minutes from downtown, gas stations, attractions and the walking trails behind the hotel, great for running and wildlife viewing.
The rooms are also very clean, probably the best I have seen in hotels in a long time.
The Price is still a bit high given the state of the economy right now but at least their cancellation policy is 24 hours prior to arrival. To be honest, I stayed here to try it because of the price drop from their "normal" Pre-Covid19 prices.
I only gave this review 4/5 dots based on the food and prices in the restaurant.
My first time I was in a king bed room on the main level that was wheelchair accessible.
It is a great room the only negative about it is that the floor gets very wet and slippery after a shower so be very careful walking out of the shower.
On my first trip, I ate the restaurant for breakfast. The service was good and so is the view but unfortunately, that is it. The prices are quite high and when I got my meal the portions were very small and unsatisfying that I actually went out and had a second breakfast that was cheaper and much better in quality and quantity.
The 2nd trip the room was also a King bed but on the 3rd Floor and much better than the one on the ground floor.
On both trips, I highly praise the staff for their friendliness and check in/out services, the underground parking which there is a fee but it makes it worth paying for as your vehicle is secure. What I like is that there is additional lighting that is activated by a sensor when walking in the parkade.
The Lodge is conveniently located minutes from downtown, gas stations, attractions and the walking trails behind the hotel, great for running and wildlife viewing.
The rooms are also very clean, probably the best I have seen in hotels in a long time.
The Price is still a bit high given the state of the economy right now but at least their cancellation policy is 24 hours prior to arrival. To be honest, I stayed here to try it because of the price drop from their "normal" Pre-Covid19 prices.
I only gave this review 4/5 dots based on the food and prices in the restaurant.
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Review collected in partnership with this hotel
Date of stay: June 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Me and my husband stayed in this hotel for two nights the price was good the location is close to the main street where all restaurants and coffee shops but there was constructions in front of the hotel. The room was very clean and comfortable and because of covid-19 the hotel staff wont enter to the room but when we needed help they responded right a way ( to dry the washroom and changing towels) . The help desk also were very helpful and fast in check in and out . The concierge guy was also very helpful he helped us planing the rest of our trip. The only thing I didn't like about this hotel is the parking and wifi are not free
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Date of stay: October 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were overwhelmed with the size of the room and the room service. I have been coming to this Conference at this time of the year for the past 13 years here and my rooms were always nice but this year I came with 3 other ladies and it was over the top this year, with a double room, 2 bathrooms, jetted tub in one and shower with 5 different shower heads, front and back, microwave, coffee pot, fridge, safe, kettle, coach, 2 double beds, 2 patios.....close to the front to all amenities, swimming pool, hot tubs and eucalyptus steam room and the list goes on......thank you Banff Park Lodge for the stay!
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Review collected in partnership with this hotel
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Steven Schultz, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Mar 12, 2020
Dear Guest, Thank you for taking the time to share your experience with us! It's a pleasure to continue to welcome you back! Warm regards, Steven Schultz Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We always stay at this hotel, whether it is a romantic getaway for my husband and myself or whether we bring the whole family. The location is excellent, right off the main street in Banff where all the action is. This way you also have parking right in the middle of Banff. The hotel restaurants are also great, and we like the pool and small fitness area. There is a limit on people in the pool/fitness area now, but that is to be expected with the pandemic (and we appreciate the safety). The hotel and rooms are always impeccably clean, and we feel really good about the extra sanitizing they are doing now. We find the beds comfy and temperature control excellent. Someone complained here that the fridge wasn't cold enough, but the fridges have a temperature control on the back you can adjust. (Just ask the front desk for anything that isn't perfect and they can generally help.) The rooms are really large; we have had our family of 5 stay there comfortably with a rollaway bed in the past. We've also rented in the past a room with a jacuzzi in the middle of it--it was really fabulous. And all the staff is always great. This last time we stayed I forgot a ring that had big sentimental value to me in the room. I called, and Colleen from Housekeeping went to a huge extra effort to search for the ring, got back to me, and arranged to have it sent UPS to me. Thank you Colleen! I really appreciate it; you are wonderful!
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Date of stay: August 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked this hotel without really knowing how close it is to everything in the town. Right across the street is the main shopping and dining district. There's several places to eat within minimal walking distance, plenty of shops and the hotel is easy to get to. As some reviews say there is an extra charge for parking and wifi which is a bit inconvenient. The rooms were nice, some of the decor is a little outdated but not something that would really impact my stay. I loved the jacuzzi tub and the beautiful view of the Cascade mountain. Room for improvement though. I would have liked some complimentary water bottles in the mini fridge as most hotels do this for less. I was a bit disappointed in the multi directional shower, the instructions left in the room where for a different shower type. I was unable to get all shower heads working at the same time, and the main one could have used some de-scaling as a stream of water filled the soap nook and I wasn't able to use it unless I scooped the water out every 2 minutes. Temperature control was a bit touchy, and the room either got way too hot or too cold. So aside from a little maintenance needed, we thoroughly enjoyed our stay and would likely stay here again.
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Review collected in partnership with this hotel
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from BanffParkLodge_DoR, Manager at Banff Park Lodge Resort Hotel & Conference Centre
Responded Feb 12, 2020
Dear Guest, Thank you for taking the time to share your feedback with us. I'm pleased to read you enjoyed your stay but do apologize for the issues you make note of here. We certainly appreciate this feedback as it gives us further insight into areas for improvement. Our teams are working now to address the concerns you have raised. Nonetheless I'm glad you enjoyed your experience with us and hope to have the opportunity to welcome you back! Warm regards, Steven Schultz Director of Rooms
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I've stayed at the Banff Park Lodge many times since the 1990s and have always been impressed by its cleanliness, service, restaurant and other amenities. In recent years, my wife and I have also stayed in other nearby hotels, but the BPL is always a notch or two above the competition. We'll definitely be returning.
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Review collected in partnership with this hotel
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have stayed in many Banff hotels but keep coming back to this one. The lobby with the fireplace is very welcoming. Staff are consistently helpful. Rooms are spacious and the extra sink outside the bathroom really speeds up getting out the door in the morning. Heated underground parking means you don't have to haul your ski boots to the room. Location is perfect for getting to the river, outdoor public skating and restaurants. Pool was closed due to COVID but one could reserve the hot tub.
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Date of stay: March 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Jes Bosch, Guest Services / Front Office at Banff Park Lodge Resort Hotel & Conference Centre
Responded Mar 6, 2021
Dear ExcitedMom, Thank you for taking the time to write an excellent review and for staying at the Banff Park Lodge. We appreciate you sharing your experience. I am happy to hear you enjoyed our perfect location and our spacious rooms.. We take a lot of pride in the service we offer, it is great to know that the staff were consistently helpful. We look forward to welcoming you back. Kind regards, Jes Bosch, Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed at the BPL many times over the years, but this year we found the summer rates very reasonable due to the Covid travel restrictions. We have always found the hotel to be clean, well managed and in an excellent location. Close to downtown amenities and very close to the bike paths. With the Bow Valley Parkway closed to traffic, the bike ride is very enjoyable. At this hotel, perhaps the greatest attribute is the staff; who are friendly, warm and accommodating. We got to check in early (just after noon) and had storage for our bicycles. We also tried the prime rib special on Friday night-great!
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Date of stay: September 2020
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I haven't stayed there since summer 2021. Suggest you check on the hotel's website
Uphill walk about 4+ Kilometres to the Sulfur Mountain Gondola. There is a bus.
No. But concierge will direct you to places nearby for whatever you need.
Hi,
All our rooms have a mini fridge, but the executive suites do not come with a microwave, but you can always rent one from the concierge for $15/day.
Thank you
Front Desk
Banff Park Lodge
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"Take the west end entrance, from the highway, into the town of Banff to be closer to the hotel. "Read full review
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PRICE RANGE
C$347 - C$693 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banff park lodge resort and conference centre hotel banff, banff park hotel, banff park resort
LOCATION
CanadaAlbertaCanadian RockiesBanff National ParkBanff
NUMBER OF ROOMS
211
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Banff Park Lodge Resort Hotel & Conference Centre
Which popular attractions are close to Banff Park Lodge Resort Hotel & Conference Centre?
Nearby attractions include Banff Avenue (0.2 km), Whyte Museum of the Canadian Rockies (0.2 km), and Eureka Banff Escape Room Adventures (0.1 km).
What are some of the property amenities at Banff Park Lodge Resort Hotel & Conference Centre?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Banff Park Lodge Resort Hotel & Conference Centre?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Banff Park Lodge Resort Hotel & Conference Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Banff Park Lodge Resort Hotel & Conference Centre?
Yes, a parking garage, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to Banff Park Lodge Resort Hotel & Conference Centre?
Conveniently located restaurants include Zyka Elevated Indian Restaurant, Bluebird Wood-Fired Steakhouse, and Hello Sunshine Banff.
Are there opportunities to exercise at Banff Park Lodge Resort Hotel & Conference Centre?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Banff Park Lodge Resort Hotel & Conference Centre located near the city centre?
Yes, it is 0.2 km away from the centre of Banff.
Are any cleaning services offered at Banff Park Lodge Resort Hotel & Conference Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Banff Park Lodge Resort Hotel & Conference Centre offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Banff Park Lodge Resort Hotel & Conference Centre?
The staff speaks multiple languages, including English, French, and Filipino.