Across Assist - InsurTech Innovation Award 2024

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Across Assist - InsurTech Innovation Award 2024

1. The Worlds Digital Insurance Awards 2024 www.AcrossAssist.com

2. The Worlds Digital Insurance Awards 2024 Across Assist is one of India’s foremost assistance service provider and third-party administrator. Presently, we have emerged as a trusted partner with largest range of assistance services in India, under the aegis of Professionals who are Industry veteran and were steering organization at very senior level. Google Ratings Institutional clients Customers Served Customers Our Services Travel & Medical Home Assistance Gadget & Appliance Protection Automotive 100 + 4. 3 2.5 Mn+

3. The Worlds Digital Insurance Awards 2024 Across Assist offers a revolutionary subscription-based solution “Protect360" that lets you ditch the complexity and get maximum out of your insurance plan. Your All-in-One Security Shield Choose Plans that saves cost. No more paying for unnecessary coverage! Choose the level of protection that fits your lifestyle and budget. We go beyond physical protection, safeguarding you from online threats too. MOR E

4. The Worlds Digital Insurance Awards 2024 Customized Products Cloud based Infrastructure Customer Centric Approach 24*7Customer Experience Centre Digital Journey Presence in more than 200+ countries • • • • • •

5. Within the insurance industry and similar ones, you won’t find a single interface to access within the system. Across Assist offers the capability of single user interface for policy issuance, claim and track for the customers. The Worlds Digital Insurance Awards 2024 Mobile App based solution for RSA. Anywhere, Anytime with Real-Time Tracking Welcome to Across Assist Customer Feedback& Experience for Stranded Vehicle on Road Complete Visibility on Case Closure Real Time SMS/WhatsApp Updates Seamless Experience Buy Policy on Click of a button

6. The Worlds Digital Insurance Awards 2024 AA recieves an alert to Activate the customer account. Customer careteam Across Assist Users Operations • Secure login. • Instant Activation • Funds ready within 24 hours. • Seamless Electronic/Print Certification. Auto Activation at the User End • Here to help • 24/7 Support • Expert Assistance • Fast Resolutions VAS Fastest resolution rates Enable/Disable hotline anytime Functionalities • Book Doctors Appointments, prescriptions, Add family members • Roadside Assist, 24/7 assistance & car care. • Home Security from Theft, cyber attacks • Mobile and gadgets protection, liquid & Damage protection, repairs/replacements • Travel Assistance & more for worry- free adventures. • Manage 360 degree protection needs at one tap.

7. The Worlds Digital Insurance Awards 2024 56000+ Claims Used Automobile 2700+ Travel & Medical 4250+ Gadgets & Appliances Complaint Rate Time 10 seconds To be attended Abandons calls rate is less than 3% abandoned calls above 20 seconds Service Survey Results 95% satisfaction Service Level 97% of calls answered in 20 Sec Average Repricing Benefit Average Waiting <3% 10 Sec Less than 0% 98+% 0.9% Upto50% Reprising 97% Assistance Mobile & Gadget Travel & Medical Protection Automobile Home Assistance Assistance

8. The Worlds Digital Insurance Awards 2024 Automobile Gadgets Travel/Medica Home Assist Roadside Towing Extended Warranty Periodic Maintenance Extended Warranty Mobile Protect Cyber Protection Medical Assist Evacuation Security Legal Assurance Maintenance Repairing Protection Extended Warranty Bundled Value added products

9. The Worlds Digital Insurance Awards 2024 HELP AT HAND ALWAYS

Across Assist - InsurTech Innovation Award 2024

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