20240413 QFM011 Engineering Leadership Reading List March 2024Matthew Sinclair
The document is a reading list from the Quantum Fax Machine's March 2024 edition of Engineering Leadership. It provides summaries and tags for 11 articles on topics related to engineering leadership, startups, meetings, power dynamics, pacing, venture studios, product prioritization, workplace statistics, and more. Key themes include the importance of transparency, balancing team performance and well-being, leveraging engineering expertise, and addressing employee engagement.
Aligning business and tech thru capabilities - A capstera thought paperSatyaIluri
Enterprises the world over spend billions of dollars on technology enablement of business functions. A significant portion of those dollars end up creating suboptimal solutions. Most IT project problems are rooted in ambiguous business definition, churn in requirements gathering, scope creep beyond a minimum marketable feature set, wild cost guestimations, not planning for interdependencies, and a lack of strong governance.
This Capstera white paper seeks to address some of these problems and provide a framework to minimize the challenges.
The document discusses the role of the Chief Technology Officer (CTO) and their relationship with product and engineering. It states that the CTO focuses on long-term strategies rather than day-to-day operations to avoid infringing on other roles. The CTO should push innovation by fostering competition among teams and looking beyond immediate market requirements. While involved in strategic thinking and direction, the CTO keeps away from technical details and focuses on constructing the overall framework. The CTO also facilitates connections with academia and education to help train future employees and influence curriculum.
Deliverable 2 - Using Visuals to Enhance Viewer PerceptionCompet.docxtheodorelove43763
Deliverable 2 - Using Visuals to Enhance Viewer Perception
Competency
Analyze and interpret perceptual elements of visual media communication to identify effective visual messages.
Scenario
You have been hired by a large law enforcement agency to analyze the images used on advertising billboards in both urban and suburban regions. The billboards visually display a new campaign message to improve neighborhood safety.
During your analysis, you find that the images used on billboards in the urban areas are exactly the same as the images used in the suburban areas. Both images show parents happily talking with law enforcement officers while children run over green lawns having a fun balloon fight. You decide that these images are not sending proper perceptual messages. You decide to create a visual analysis video for the law enforcement agency to share with the administration
For the video visual analysis, you realize you will need to find two new images that are quite different from one another. One image will be used on the urban billboard, and the other image will be used on the suburban billboard. In your video presentation, you will compare and contrast how each image utilizes the following:
1. Compare and contrast the visual elements of cultural familiarity. Explain why it is important to use culturally familiar visuals that are quite different in the urban and suburban billboard images. Include specific visuals in your visual analysis.
2. Identify specific visual examples of the following cognitive elements: memories, experiences, and expectation. Compare and contrast how urban and suburban viewers may be affected differently by those specific cognitive visual elements.
3. Explain the difference between urban and suburban viewers' emotionally engagement with each of the billboard images.
4. Identify visual semiotic codes in both images: metonymic, analogical, displaced, and condensed. Discuss the importance of using these codes. Include specific visuals in each part of your visual analysis.
As you outline your ideas for the video, you decide to record your verbal analysis while analyzing the two visuals in less than seven minutes for added clarity.
/
FEATURE
8 common project management mistakes — and how to avoid them
IT executives and certified project management professionals reveal the most common reasons projects get derailed and
what project managers can do to keep them on track.
By Jennifer Lonoff Schiff
CIO |
JUN 28, 2017 3:00 AM PDT
So many projects, so much mismanagement. That's the refrain of many IT executives. Indeed, even with project
management software, IT projects often wind up taking longer (much longer) than planned and costing more than
budgeted.
While no two projects are exactly the same, the issues that can affect — and potentially jeopardize — them are
often quite similar. And even good project managers can make mistakes when wrangling a big, complex project —
or when being bombarded with change requests..
Deliverable 2 - Using Visuals to Enhance Viewer PerceptionCompet.docxcargillfilberto
The document discusses common mistakes made by project managers and how to avoid them. It identifies the top 8 mistakes as: 1) Not meeting with the whole team upfront, 2) Not breaking large projects into smaller pieces, 3) Not prioritizing projects/tasks, 4) Forgetting that project management involves people management, 5) Not regularly communicating with the team, 6) Letting changes get out of hand through scope creep, 7) Not using project management tools, and 8) Failure to adjust when things go wrong. It provides tips and advice from experts on how to effectively manage projects and avoid these common pitfalls.
The document discusses the roles of Chief Information Officers (CIOs) and Chief Technology Officers (CTOs) in major organizations. It defines their roles, qualifications, characteristics, and how they differ. CIOs are primarily responsible for internal IT strategies and operations, while CTOs focus more on external technology development and innovation. Successful CIOs have both technical knowledge and business skills, while CTOs have stronger technical backgrounds.
The document discusses the role and structure of enterprise architecture. Enterprise architecture provides a conceptual blueprint that defines an organization's structure and operations, with the goal of helping an organization effectively achieve its current and future goals. It examines the current state, helps develop and evaluate designs, and creates a vision for the future. Popular enterprise architecture frameworks include the Zachman Framework and TOGAF, which provide standardized approaches to understanding an organization holistically.
These procedures will help you save time and money while creating a concept if you’re not proficient in technology and boost the likelihood that your company idea will become a reality.
The document discusses a framework called the CIO Support Services Framework (CSSF) that aims to strengthen the office of the CIO. The CSSF identifies six core components that support a CIO: enterprise architecture, capital planning and investment control, a project management office, customer relationship management, IT security, and business performance management. Together these six areas constitute a fully capable Office of the Chief Information Officer and allow the CIO to strategically direct IT operations rather than focus only on reactive firefighting.
12 IT Skills to include in your resume.Book Your CV
Information technology (IT) skills refer to the competencies that people in the sector utilise to carry out their job responsibilities. The degree and experience requirements for many professions in the IT sector vary, and the importance of an employee's talents is often high. For this reason, it's crucial to know how to highlight your IT talents on your resume when applying for these jobs.
In this post, we discuss the benefits of including IT expertise in your CV, provide a list of 12 skills to take into account.
Why list your IT expertise on your resume?
If you're going for a job in the technology sector or one that requires IT abilities, such as managers or receptionists, it's crucial to list your IT skills on your CV or resume. When analysing applications, many organisations use applicant tracking systems (ATS). In order to make sure an applicant possesses the fundamental abilities required for the position, our software analyses applications for keywords like IT skills. Bookmycv will help you with wide variety of resume samples for experienced and fresher candidates.
It's common for hiring managers to only look at applications that successfully navigate application tracking systems, so it's helpful to know which IT abilities the business can use as a keyword:
TABLE OF CONTENT
Software development
Interaction
Provides for clients
Risk assessment
Creativity
Development of Applications
Originality
Understanding of SEO
Working together
Solving Issues
You might wish to look through this list of typical talents to include on your CV in order to help you employ IT skills in your resume
1. Software development
For people pursuing professions in software engineering or other development fields, software development skills are crucial. It's always crucial to explain the software development tools you employ while mentioning this talent. You might, for instance, be trained to utilise a particular coding language or to write software for a certain operating system. These distinctions are crucial because the job description probably calls for a particular kind of developer.
2. Interaction
Writing and speaking interactions are both examples of communication skills. This ability is crucial for IT professionals in a variety of roles, but it is particularly useful for those in technical support roles. IT specialists engage with internal staff members and customers to troubleshoot technical problems. IT professionals who want to communicate technical aspects of their work to managers, clients, and other professionals who aren't familiar with IT lingo can often benefit from developing their communication skills.
3. Provides for clients
The capacity to communicate with customers and fulfil their requirements is a component of customer service skills. Since technical support employees may engage with consumers more frequently than other IT professionals, it is frequently more crucial for them to reflect this on their IT Professional Resumes.
E VOLVING STRATEGIC BUSINESS imperatives, trends, and disrupters are driving a seismic shift in the way IT organizations operate. This report-part of a series exploring the merger of business and technology strategies and the reimag- ination of technology's role in the business-aims to address fundamental questions about the future of work in technology
The rapid rate of technological change can be overwhelming. Everyone sometimes needs to have a virtual CIO on call.
A virtual CIO can help the CIO, IT director, or business owner evaluate new technology, translate between IT and the business units, motivate and mentor effectively, and keep the big picture in focus. This holistic approach helps to create value, integrate systems, save costs, lower risks, increase innovation and produce successful outcomes.
IT Consultation — Expert, unbiased advice on a breadth of operational and strategic areas. This is tailored to the organization’s need, size, culture, and cost preferences. It may consist of providing a second opinion; briefing on industry best practices (e.g., for disaster recovery); building a support infrastructure (e.g., for mobile device support); or doing the problem analysis, plan, cost justification and presentations to the Board, among other possibilities.
Cloud Readiness Audits — Assessment of existing systems architecture, recommendations on which operational, financial, and accounting processes that could be moved to the cloud, and how to do so.
Rescue Assessments — Highly focused, impartial review of breakdowns in systems, applications, infrastructure and more. No finger-pointing, just a solid plan to fix the problem and get you back on track.
Support for Relocations — Experienced and thorough guidance in planning and executing the relocation of servers, networking and other computing assets to ensure efficiency, safety and continuity of operations.
Mentoring — Skills assessment and development; executive coaching; linking business and technology objectives to team performance; and requirements definition for strategic staffing.
This document provides a summary of key concepts from a CTO/CIO handbook for leading organizations and working with millennials. It discusses creating three pillars (OCM, PMO, SGO) to support the CTO vision. It emphasizes harvesting talent through competency tracking, talent rotation, and insourcing/outsourcing decisions. It also discusses mitigating fear of failure through risk mitigation, failing safely and iteratively in agile models, and reducing manual errors through automation.
CEO Best Practices for Information Technology - Bruce McCullough, CIO AdvisoryBruce McCullough
I've been fortunate in my career to have direct exposure to successful CEOs through CIO consulting advisory, speaking to CEO peer groups such as Vistage and Renaissance Forums, participating in prestigious CEO summits, serving as a member of executive steering committees, as a certified corporate director and as a former member of the National Association of Corporate Directors (NACD).
For most CEOs that have come up through the CFO and COO ranks, IT can be viewed as an overly complex, hard to understand cost only center. IT is incredibly complex to lead and technology continues to change at a dizzying pace. IT can sometimes be seen as an inhibitor and not a partner that drives innovation for top line results while improving processes and that positively impact the bottom line.
I've noticed some common IT management problems that occur for CEOs that can be easily addressed through the use of best practices. I can't cover all the best practices in this article but I can highlight some key observations based upon my experience reporting to and collaborating with CEOs.
- Bruce McCullough, CIO Advisory
The New World of Enterprise ArchitectureMike Walker
Mike Walker gave a presentation on enterprise architecture at the Open Group Conference in Austin. He discussed the shift from IT architecture to enterprise architecture and taking a more holistic approach. Walker explained that enterprise architecture helps connect business strategy to implementation through initiatives, programs and projects. He also provided details on Microsoft's enterprise strategy program and the transformation of their approach to become more proactive, accelerate business cycles and prove more valuable to the enterprise.
The New Role of the architect - central to growing your business in todays di...Gunnar Menzel
In the digital era, the role of the architect is becoming less technical, and is more closely getting aligned to business strategy. Architects are able to help the business envision its future and integrate IT into the business, providing better value for money, faster benefit realization and improved market competitiveness.
The New Role of the Architect - Central to growing your business in today’s d...Capgemini
In the digital era, the role of the architect is becoming less technical, and is more closely getting aligned to business strategy. Architects are able to help the business envision its future and integrate IT into the business, providing better value for money, faster benefit realization and improved market competitiveness.
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20240414 QFM012 Irresponsible AI Reading List March 2024Matthew Sinclair
This month's Quantum Fax Machine: Irresponsible AI Reading List explores themes around AI technology including cybersecurity, digital deception, and the societal implications of AI. Articles discuss topics such as using an AI clone to attend meetings, vulnerabilities in large language models, manipulating AI with ASCII art, AI voice cloning scams, declining public trust in AI, and challenges of authentic human interactions online amidst generative AI content. The list aims to provide a thought-provoking roundup of issues at the intersection of technology, ethics, and society.
The document provides a summary of articles and resources related to the Elixir programming ecosystem from March 2024. It discusses tools and libraries for enhancing code readability with Doctest Formatter, managing environment configurations without dependencies, using GenServer for concurrency, contrasting Phoenix and Rails architectures, improving error handling, integrating with large language models through instructor_ex, secure coding practices with Semgrep, optimizing code quality with Credo, building GraphQL APIs with Absinthe and Phoenix, and implementing conversational agents with Elixir. The summary also includes relevant hashtags for each topic.
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This is a quick summary along with a few synthesised insights from the FinovateEurope 2024 London conference. The deck includes a 1-page summary for each of the 37 fintech demos presented on Day 1 (27th February).
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2. QFM023: Engineering Leadership
Reading List June 2024
We kick off this month's Engineering Leadership Reading List exploring the
balance between technical expertise and effective management. What Andreesen
Horowitz got wrong about engineering management critiques the undervaluation
of middle management, emphasising their role in aligning strategic goals with
ground-level execution, particularly in the evolving landscape shaped by AI
advancements.
In contrast, You are a CTO, not an expensive Copilot advises CTOs to prioritise
strategic tasks over coding, underlining the importance of leadership in driving
tech strategies and improving team processes.
Another significant focus is the optimisation of productivity and team dynamics.
The Difference Between Speed and Velocity differentiates between mere activity
and purposeful progress. How Sprinting Slows You Down challenges the
conventional sprint methodology, suggesting that a more flexible approach can
lead to higher developer satisfaction and productivity.
We finish up exploring Why Innovation Heroes are a Sign of a Dysfunctional
Organization where Steve Blank discusses the phenomenon of 'innovation heroes'
in large organisations and why they are symptomatic of a dysfunctional system.
As always, the Quantum Fax Machine Propellor Hat Key will guide your browsing.
Enjoy!
Key:
: Unrelated to technology, management, or leadership
: Suitable for management and leadership novices
: Topics of interest for the new manager or leader
: Technology management and leadership in real-world use cases
: Topics for experienced managers and leaders
: Advanced topics in management and leadership
Source: Photo by Robs on Unsplash
2
3. People on Nice Teams Finish Last
(staysaasy.com): This article argues that
one of the most common management
mistakes is failing to provide clear feedback
when someone is wrong, especially on
significant matters, which leads to
misunderstandings and decreased morale.
It emphasises the importance of being
empathetic but straightforward to prevent
ambiguity that can harm both individual
learning and team dynamics.
#Management #Feedback #Clarity
#Teamwork #Leadership
3
4. What Andreesen Horowitz got wrong about
engineering management (leaddev.com):
The article critiques Andreessen Horowitz's
stance on engineering management, arguing
that while some middle management roles
may become unnecessary during periods of
contraction, they are not inherently "BS
jobs" as claimed. Effective management is
crucial for aligning strategic goals with
ground-level execution, especially in the
evolving tech landscape influenced by AI.
#EngineeringManagement
#TechLeadership #AI
#MiddleManagement #TeamEfficiency
4
5. Unexpected Anti-Patterns for Engineering
Leaders — Lessons From Stripe, Uber & Carta:
Will Larson, veteran engineering leader and CTO
at Carta, discusses three common engineering
management anti-patterns, offering lessons
from his experience at companies like Stripe,
Uber, and Calm. Larson challenges the norm by
providing actionable insights for engineering
leaders, emphasizing the importance of flexibility
and context in decision-making. He argues that
certain traditional management practices might
not always apply universally and encourages
leaders to think critically about when to defy
conventional wisdom.
#EngineeringLeadership #TechManagement
#Innovation #Startups #WillLarson
5
6. Become a Great Engineering Leader in 12
Months (hybridhacker.email): The article outlines
a structured 12-month path to becoming an
engineering leader, detailing essential skills and
knowledge to develop, including product mindset,
system design skills, leadership abilities, and the
importance of seeking mentorship or coaching. It
provides a comprehensive guide with curated
resources, goals, and exercises for each stage,
emphasising motivation, effort, planning, and
reflection as key components of successful
leadership development.
#EngineeringLeadership #TechCareer
#ProfessionalDevelopment #Mentorship
#LeadershipSkills
6
7. The Difference Between Speed and
Velocity - Getting Stuff Done (fs.blog):
Understanding the difference between
speed and velocity is crucial for
productivity; while speed refers to how fast
you are moving, velocity involves direction
and moving purposefully towards a goal. To
enhance productivity, focus on reducing
unnecessary tasks and prioritising
meaningful projects to increase your
progress and achieve better results.
#Productivity #Efficiency #Focus
#GoalSetting #TimeManagement
7
8. You are a CTO, not an expensive Copilot
(makemeacto.substack.com): The article
discusses how first-time CTOs often struggle
with transitioning away from coding,
emphasising that coding is a low-leverage
activity for CTOs. It advises CTOs to focus on
high-impact tasks such as defining tech
strategies and improving team processes,
rather than spending time coding, and
suggests using techniques like "Engineer-
ication" to stay connected with technical
aspects.
#CTO #Leadership #TechStrategy
#SoftwareEngineering
#CareerTransition
8
9. Three Laws of Software Complexity (or why
software engineers are always grumpy)
(maheshba.bitbucket.io): The article argues
that software engineers often deal with
high complexity due to three laws: systems
degrade into poorly designed ones over
time, successful systems often involve
leaky abstractions which increase
complexity, and there is no upper limit to
software complexity as it's driven by human
creativity and organisational dynamics.
#SoftwareComplexity
#EngineeringChallenges #TechDesign
#SoftwareDevelopment #SystemDesign
9
10. Generative AI's impact on the SDLC
(nashtechglobal.com): Generative AI has
the potential to revolutionise the SDLC by
enhancing efficiency, productivity, and
collaboration, while also addressing skill
shortages and automating repetitive tasks.
However, successful integration requires
overcoming challenges such as technical
expertise, legacy system integration, and
data privacy, not to mention basic efficacy.
#GenerativeAI
#SoftwareDevelopment #AIinTech
#SDLC #Innovation
10
11. The 10 Most Common Mistakes of First-
Time CTOs (makemeacto.substack.com):
First-time CTOs often mistake their role as
primarily technical and fail to integrate fully
with the executive team, overlooking the
necessity of understanding business
fundamentals and aligning with C-suite
priorities. Effective CTOs must balance
their technical expertise with business
leadership and foster collaboration at the
highest organisational levels.
#CTO #Leadership #BusinessStrategy
#TechManagement #ExecutiveTeam
11
12. The 10 Most Common Mistakes of First-Time
CTOs, #3 and #4: In his latest article, Sergio
Visinoni outlines two common mistakes
first-time CTOs often make: solving technical
issues first-hand to prove their worth and
coding every week to stay technical. These
habits, while well-intentioned, can prevent
CTOs from focusing on strategic, business-
critical tasks. Sergio emphasizes the
importance of leveraging other team
members' expertise and staying engaged in
higher-level discussions to lead effectively.
#CTO #Leadership #TechLeadership
#Productivity #StrategicThinking
12
13. How Sprinting Slows You Down: A Better Way
to Build Software: The article critiques the
widespread adoption of agile sprints in
software development, arguing that the
practice often leads to developer burnout,
lower code quality, and high technical debt.
Instead, it advocates for a different approach
where projects have no fixed deadlines, smaller
teams are given greater autonomy, and
engineers are allowed to own entire features.
This methodology reportedly results in higher
productivity and happier, more engaged
developers.
#SoftwareDevelopment #Agile #Sprints
#DeveloperProductivity #TechnicalDebt
13
14. Gen AI will increase demand for software
engineers: The article discusses the impact of
generative AI on the future demand for
software engineers. Despite advancements in
no-code and AI tools, the demand for
traditional software engineers is expected to
grow over the next 20 years. The author
draws an analogy between generative AI in
software engineering and autopilot systems
in aviation, suggesting that while the tools
may evolve, human expertise will still be
necessary.
#AI #SoftwareEngineering
#GenerativeAI #TechFuture
#Automation
14
15. The Architecture Behind A One-Person Tech
Startup: In this detailed blog post, Anthony S.
Simon discusses the architecture he uses to
run a low-stress, one-person tech startup. It
covers topics from load balancing, cron job
monitoring, and payments to subscriptions
and even shares insights on using Kubernetes
on AWS. He emphasizes that the tools he
chose might not be suitable for everyone but
worked well for his needs after years of
learning. The article is inspired by Wenbin
Fang's similar post and promises a
comprehensive tour of his SaaS setup.
#TechStartup #Kubernetes #AWS #SaaS
#DevOps
15
16. Repetition: A Key Skill to Master as a
Leader: In his article, Garry Shutler
emphasizes the importance of repetition
for leaders. He argues that repeating key
messages is essential for ensuring that
everyone hears and understands them,
especially in the context of encouraging
behavioral change.
#Leadership #Communication
#Repetition #BehavioralChange
#EffectiveMessaging
16
17. Dark Software: Traditional SaaS and fintech
models are breaking down due to stagnant
growth and high customer acquisition
costs. A new model, 'dark software,'
suggests bundling multiple hyper-
specialized products and outsourcing non-
core functions, similar to 'dark kitchens' in
the food delivery sector. This approach
could be a game-changer for future
startups and investors.
#SaaS #Fintech #Startups
#TechInnovation #BusinessModel
17
18. How to create software quality.: In this article,
Will Larson explores the nuances of creating
software quality. He emphasizes that quality
is highly context-specific and discusses
various techniques to address different types
of complexity: essential domain, scaling, and
accidental complexity. Larson also delves into
the different feedback loops and their impact
on software quality, arguing that early
developer-led testing creates quality more
effectively than later QA-led testing.
#SoftwareQuality #Engineering
#TechLeadership #Complexity
#DeveloperInsights
18
19. My best manager did this: In preparation
for a new management position, this
engineer asked their friends to share what
their best and worst managers did. This
revealed a range of responses, from the
best managers empowering and trusting
their employees, to the worst
micromanaging and failing to communicate
effectively. The stories highlight key
qualities that contribute to good or bad
management.
#management #leadership #workplace
#career #mentorship
19
20. Engage your audience by getting to the point,
using story structure, and forcing specificity:
Ian Daniel Stewart shares tips on engaging
your audience by getting to the point, using
story structure, and being specific in your
communication. He draws on advice from
Vicky Zhao and others to highlight how clear
and concise communication can be more
effective. The post also touches on the
importance of specificity and story structure
for making compelling arguments.
#Communication #Storytelling
#Productivity #PublicSpeaking
#Clarity
20
21. What is a Personal User Manual?: Personal
User Manuals (also known as Personal
Operating Manuals) are tools designed to
foster empathy and connection among
distributed teams. They include short
descriptions of an individual's background,
values, and communication style, and can
greatly improve team dynamics by clarifying
personal preferences and work habits. These
manuals help in building psychological safety,
improving communication, and fostering trust
within teams, especially in flexible work
environments.
#PersonalUserManual #TeamBuilding
#RemoteWork #Empathy #Communication
21
22. The real 10x developer makes their whole
team better: The real value of a 10x developer
isn't in their individual contributions, but in
how they elevate their entire team through
knowledge sharing and collaboration.
Successful tech projects rely more on strong
social learning communities rather than lone
geniuses. Building Communities of Practice
(CoPs) can enhance team autonomy, trust, and
innovation by fostering an environment where
knowledge and resources are shared
extensively across the organization.
#10xDeveloper #Teamwork
#CommunitiesOfPractice
#TechLeadership #SoftwareDevelopment
22
23. Seven Conversation Hacks: The article
'Seven Conversation Hacks' provides
practical tips for improving communication
in meetings. These include addressing
inactive participants by name, repeating
unclear points, pausing for thought,
adjusting body language, making eye
contact, listening carefully, and knowing
when to stop talking.
#Communication #Leadership
#Meetings #SoftSkills #Management
23
24. You need to understand the business to
design a good engineering strategy:
Understanding the business is essential for
designing a solid engineering strategy. This
article discusses key aspects including
business models, cash flow, and the
alignment of engineering strategies with
business goals. Aleix Morgadas provides a
step-by-step guide to connect business
knowledge with engineering strategies.
#EngineeringStrategy
#BusinessUnderstanding
#TechLeadership #StartupInsights
#StrategyDesign
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25. Tech Executive Alignment: Aviv Ben-Yosef
discusses effective executive coaching for
tech leaders, addressing common
challenges in identifying key personal
development areas. The article highlights
where leaders fall within the focus/
autonomy spectrum and offers practical
advice on improvement strategies to foster
better alignment with business goals.
#TechLeadership
#ExecutiveCoaching
#BusinessAlignment
#LeadershipGrowth #FocusAutonomy
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26. Why Innovation Heroes are a Sign of a
Dysfunctional Organization: Steve Blank
discusses the phenomenon of 'innovation
heroes' in large organizations and why they
are symptomatic of a dysfunctional system.
He critiques the culture that rewards individual
heroics rather than having a structured
process for innovation, leading to high
turnover of talented individuals. A repeatable
innovation process and an 'innovation doctrine'
are essential for sustainable progress in both
government agencies and corporations.
#innovation #leadership
#organizationaldesign #management
#startups
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