Escalent’s Post

Congratulations to the 13 utilities that stand out as the 2024 Trusted Business Partners! Data from Cogent Syndicated's latest report reveal how these utilities are increasing brand trust and engagement by focusing on communication that successfully meets the needs of their small business customers. Read more here: https://hubs.li/Q02GcbtR0 #utilities #MarketResearch #energy AEP Ohio, CenterPoint Energy, Con Edison, Dominion Energy South Carolina , Georgia Power Company, Indiana Michigan Power, Los Angeles Department of Water and Power, Nicor Gas, PSEG, Seattle City Light, SMUD, Xcel Energy

In their recent article, National Association of Plan Advisors shares findings from Cogent Syndicated revealing new reasons why 401(k) plan sponsors have switched recordkeepers in recent years. Data from the report reveal that recordkeepers must heed multiple factors, including overall service quality for plan sponsors, organizational mergers and acquisitions, and growth in the number of employees and/or plan assets. Read the article: https://hubs.li/Q02FBvHw0 to see more findings. #mrx #retirementplanning #plansponsors #cybersecurity #mergersandacquisitions

When it comes to the class 2b-3 commercial vehicle market, manufacturers such as the Big 3—Ford, GM and Stellantis/Ram—body manufacturers and suppliers have a complicated web to navigate to be successful. These stakeholders face rising complexities as they try to meet changing industry demands while also complying with tightening emissions requirements. They must find the right balance across supply and demand, emissions compliance, and offering innovative solutions to remain competitive. To do so and effectively plan for the future, it's critical to understand the current state of the class 2b-3 commercial vehicle market, where it’s headed, and what customers want. Our experts, Michael Eaves, Paritosh Gupta, and Shashwat Mishra, share market intelligence and analysis on this in our blog here: https://hubs.li/Q02Cd7zh0 #commercialvehicle #OEM #marketanalysis

It’s clear that a connected, technology-enabled fleet business is the future. However, it remains to be seen which providers and technologies will dominate this landscape. We explore in our new blog which technologies fleet leaders are all in on and which they aren’t, according to our new Fleet Advisory Hub findings. Read about our findings here: https://hubs.li/Q02G0_Xy0 #fleet #auto #insights

Providing consistent quality service comes down to having established handoff processes between your sales and onboarding teams—and it’s not just a matter of convenience, it’s a strategic necessity. Escalent’s Adam Ickowicz, Customer Success Manager, Technology, shares six ways to ensure customer lifetime value, reduce churn, and drive business growth in a new blog that will set your business up for long-term success. Read more here: https://hubs.li/Q02F_Pd30 #CustomerSuccess #CustomerLifetimeValue #CustomerExperience

In an exclusive interview with PLANSPONSOR, Sonia Davis highlights the need for a wide range of service offerings and flexibility among recordkeepers and providers when dealing with companies going through a merger or acquisition. The article points to data from Cogent Syndicated revealing that frequent mergers and acquisitions and healthy business growth have become a catalyst for plan sponsors to change providers. While switching plan providers requires significant administrative work, Sonia Davis says “merger or acquisition provides a good opportunity for plan sponsors to reevaluate the services they need.” Read more: https://hubs.li/Q02FB2Yc0 #mrx #retirementplanning #plansponsors #cybersecurity #mergersandacquisitions

If two heads are better than one, just think what you'll learn when you join this peer session on AI and its implications for the market research industry. Abhinav Dua and Asha Parmar will lead the discussion, eager to hear from other insights professionals in what we're sure will be an engaging, lively discussion! There are only a few seats left, so register now. #AI #mrx #technology

Want to create a company culture that is consistent, fair and inclusive for everyone in your organization? In a recent video podcast, our Chief DEI Officer and Global Head of Culture, Kisha Payton, highlights how simple, real and memorable cultural rituals nurture a company-wide culture. Hear more insights on cohesive company culture from Kisha here: https://lnkd.in/gYMU7K6V #DEI #CompanyCulture #MRX

A recent 401(k) Specialist Magazine article highlights data from Cogent Syndicated revealing that 401(k) plan sponsors are likelier to switch recordkeepers due to service quality, mergers and acquisitions (M&A), and business growth. Other organizations may be moving providers due to increased concerns over cybersecurity practices as data breaches surpassed underperformance of plan investment options as a primary concern. With these shifts, it is imperative for recordkeepers to clearly communicate their offerings to win new opportunities and maintain existing client relationships. Read the full article here: https://hubs.li/Q02Fz-Ll0 #mrx #retirementplanning #plansponsors #cybersecurity #mergersandacquisitions

Our global research shows that 1 in 2 people have reduced spending on things that bring them ‘joy’ because of the cost-of-living crisis. This new reality is difficult to ignore. What do these choices look like? And how do they make people feel? We’ve spent time with people around the world to listen, observe and discuss. In conversation with experts, consumers and merchants across nine markets, we’ve witnessed the resilience, challenges and choices people are making every day. Their stories echo struggles and triumphs of many. Our VALUE report explores the human impact of the cost-of-living crisis and shares what brands can do to respond with more empathy and clarity. https://hubs.li/Q02Fq1yD0 #InsightCommunities #MRX #CostOfLivingCrisis