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YOUR CUSTOMER ONBOARDING SECRET WEAPON ⚔️ Setting clear expectations and milestones. Here’s why: By making sure the customer knows exactly what to expect during the first few weeks of using your product, you’ll help prevent them from getting discouraged and motivate them to finish the onboarding process. To learn more, read the full article > https://lnkd.in/dKBjejfT

Customer Onboarding Best Practices: Everything You Need to Know | Walnut

Customer Onboarding Best Practices: Everything You Need to Know | Walnut

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Elana Charles

Experienced Seller and Enablement Leader | Driving Revenue Growth & Streamlining Processes for Success

1w

Couldn’t agree more! Such a defining part of the customer journey

Nora S.

Senior PMM @ Walnut | Storyteller | B2B SaaS

1w

So true 💯 a solid start can really make or break a customer's experience

Catie Ivey

Revenue Leader ** Tech Enthusiast ** Diversity Advocate

1w

One of my favorite (and most under-used!) applications for interactive demos...

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