During #BlackMaternalHealthWeek, it's essential to shed light on the complex factors contributing to the current state of Black maternal health in the U.S. A recent issue brief by the National Partnership for Women and Families examines the interplay of systemic racism, discrimination in healthcare, and economic inequities that lead to disparate maternal health outcomes for Black women. Economic inequities, in particular, have a significant impact on Black maternal health. Studies show that Black women face wealth and income gaps, which can negatively affect their health outcomes. They also report that adults in communities of color, especially Black adults, are more likely to have medical debt reported to collections. Rivia Health recognizes the importance of addressing economic barriers to maternal healthcare. We ensure women have access to zero-interest, credit-risk-free financing, preventing them from being sent to collections or resorting to financing healthcare payments with credit card debt. Our platform makes it easier for patients to become aware of, understand, manage, and pay their bills, empowering them to take control of their financial health during this critical time. Through our work, Rivia Health aims to reduce disparities in maternal health outcomes for Black women by addressing the economic challenges they face. We believe that all mothers deserve access to quality healthcare without compromising their financial stability. To learn more about the factors influencing Black maternal health and the importance of a multifaceted approach to addressing this issue, we encourage you to read the full issue brief by the National Partnership for Women and Families. https://lnkd.in/ghKN8dC2
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Fascinating insights from Forbes on healthcare's financial transformation! 💡 The article highlights a growing trend: flexible payment options are reshaping patient access to care. Key takeaways: • 1 in 5 Americans now use Buy Now, Pay Later (BNPL) options • Medical bills are the 3rd main contributor to credit card debt • 47% of consumers said they'd be less likely to delay treatment if BNPL was offered • Yet 51% say their providers don't offer flexible payment options This shift isn't just about finances - it's about health outcomes. Delayed care can lead to more severe health issues and strain on healthcare systems. Small to medium-sized healthcare businesses are well-positioned to implement these solutions, potentially reducing no-shows, improving patient satisfaction, and boosting financial health. At Rivia Health, we're proud to be at the forefront of this evolution, offering seamless solutions that align with these emerging patient needs and industry trends. Our platform empowers healthcare providers to easily implement flexible payment options, improving both patient care, patient engagement, and practice performance. Read the full Forbes article in the comments for more insights on healthcare's financial future. #HealthcareInnovation #PatientExperience #FlexiblePayments #RiviaHealth
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McKinsey & Company's 2023 report on consumer-centric healthcare growth confirms what we've long known: transparent billing is crucial for patient satisfaction and loyalty. Key findings: • Payment experience influences nearly all patients' return decisions • 1/3+ of patients struggle with bill-to-EOB alignment • Leaders in transparent billing saw 88% satisfaction and 30% higher payments At Rivia Health, we're not surprised. Our partners have experienced similar transformations. How? By simplifying the patient financial journey: • No portals or passwords • Clear, actionable bills on preferred devices • Self-service payment options The result? Improved collections and stronger patient relationships. Curious about the power of a patient-centric payment experience? Let's discuss how you can achieve these outcomes. After all, when patients understand their bills and how to pay them, everyone wins. Check the comments for a link to the full McKinsey report - it's a must-read for forward-thinking revenue cycle leaders. #PatientExperience #RevenueCycleExcellence #RiviaHealth
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#TestimonialTuesday: Transforming Patient Payment Timelines We're thrilled to share these impressive results from Lake City Medical Center: "Prior to going live with Rivia Health, Lake City had 51% of patient balances that were greater than 90 days old. They only have 16% of patient balances greater than 90 days old after using Rivia Health." Key improvements include: ✅ Before Rivia Health: 51% of patient balances > 90 days old ✅ After Rivia Health: Only 16% of patient balances > 90 days old That's a 35% reduction in long-standing patient balances! We're proud to partner with healthcare providers like Lake City Medical Center, helping them streamline their revenue cycle and improve cash flow. #HealthcareFinance #RevenueManagement #PatientPayments
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As Pride Month comes to a close, Rivia Health reaffirms our year-round commitment to inclusivity in healthcare. Our automated patient payment solution features preferred name recognition, fostering respect and comfort for all patients, especially within the LGBTQ+ community. Don't just take our word for it. Check out the testimonial from Mazzoni Center below. They highlight how our preferred name feature is "very important for the demographic of patients we serve." Why does this matter? Using a patient's preferred name: -Improves patient comfort and trust -Aligns with healthcare best practices -Supports diverse identities and experiences As Mazzoni Center notes, Rivia Health not only enhances inclusivity but also streamlines the payment process, reducing inquiries and increasing on-time payments. We challenge healthcare providers: How can you enhance inclusivity in your services? Learn more about Rivia Health's inclusive approach to healthcare payments on our website. Let's champion inclusivity in healthcare, today and every day. #HealthcareInclusion #PrideMonth #PatientCenteredCare
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Meet the Visionaries Behind Rivia Health: Rachel Mertensmeyer and Elizabeth Furst 🌟 At Rivia Health, our mission to create a world where effortless healthcare payments are the norm for patients and provider organizations is driven by two remarkable leaders. Today, we're proud to introduce you to the women who are transforming the patient payment experience for specialty practices. Rachel Mertensmeyer, our Co-Founder and CEO, embarked on this journey after a personal struggle with medical debt. Her experience inspired her to create a solution that would simplify billing for both patients and providers. With a background in brand management and a passion for digital innovation at Unilever and other Fortune 100 companies, Rachel's vision has guided Rivia Health from its inception as RexPay in 2018 to the thriving B2B SaaS platform it is today. In 2021, Elizabeth Furst , Co-Founder and COO, joined bringing invaluable healthcare revenue cycle expertise from her time at Epic Systems, Experian and Surgical Information Systems. Elizabeth's leadership in product development and pricing strategy has been instrumental in our growth, helping to refine our offering and drive our success in the market. Together, Rachel and Elizabeth form a dynamic duo, combining visionary thinking with deep industry knowledge. Their complementary skills and shared commitment to transparency, empathy, and innovation have shaped our company culture and fueled our recent achievements: -600% year-over-year revenue growth in 2023 -Providing 1,000%+ return on investment for customers by increasing revenue recognition and reducing cost. -Creation of a diverse, inclusive work environment As female founders in healthtech, Rachel and Elizabeth are not just building a company – they're paving the way for more diverse leadership in the industry. Their resilience, adaptability, and dedication to solving critical problems in healthcare finance continue to inspire our team and drive our mission forward. We're excited for what the future holds under their leadership as we continue to transform patient payments for specialty practices across the nation. #HealthcareTech #FemaleFounders #StartupSuccess #RiviaHealth
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#TestimonialTuesday: Real Results in Healthcare Finance We're excited to share this candid feedback from Dr. Thoppil at River Place OBGYN: "Rivia Health has improved our collections and has provided great financial outcomes while cutting down on some of the work our billing team previously had to do. They have been quick to respond to our requests and have provided great customer service overall. I am naturally a skeptic. I like metrics to show proof. They are one of the few vendors who provide monthly reports to show the value they are delivering and continue to show improvement over time. Some key metrics: ✅ Almost 20% of payments made within 48h of contact from the platform ✅ On average claims are paid within 39 days." We're honored to work with practices like River Place OBGYN, helping streamline their financial processes and deliver measurable results. #HealthcareFinance #RevenueManagement #PatientPayments
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Our founders, Rachel Mertensmeyer and Elizabeth Furst were recently features on the PHX Founders podcast, hosted by one of our investors, Gregg Scoresby, from PHX Ventures. Learn more about how Rivia Health was built by listening to their story via the link below!
New week, new pod drop 🎤 When Rachel Mertensmeyer started working on a solution to the headache that is patient payments in healthcare, she knew she had a tall mountain to climb. And climbing is always easier when you have a partner on the adventure, which is why she sought out a co-founder for the journey. It wasn't long until she met Elizabeth Furst, and the two of them make a great team. Together, they're taking on one of the biggest problems in healthcare with Rivia Health. In this interview PHX Founders interview, Gregg uncovers how this dynamic duo met, how they're overcoming all the startup challenges with humor and grace, and how they've built a company that's scaling FAST. Episode in comments 👇
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Interested in joining the Rivia Health team? Check out our job posting below for the Account Executive position to work with our Sales Director, Brandon Davis, MBA, and our CEO and Co-Founder, Rachel Mertensmeyer.
Calling all Account Executives/Salespeople who want to join a fast-growing healthcare/fintech SaaS company, remote role, and make a positive impact for providers and patients! This is a great earning opportunity with a lot of room for high performers to grow your career quickly with our team. Rivia Health is #hiring!
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We're very excited to be at the Florida Privia Health Retreat this weekend! Come visit the Rivia Health booth to learn how our seamless patient payment engagement solution can help you boost patient satisfaction and revenue from Brian Gilbert, Brandon Davis, MBA, and Indira D. Book a meeting with our experts to discuss how we can assist you in: ✅ Saving time on patient payment operations ✅ Reducing bills sent to collections ✅ Achieving a significant ROI Don't forget to enter our Yeti Cooler giveaway while you're here. See you soon! Book a time to meet here: https://lnkd.in/eGmRNup5 #RiviaHealth #FloridaPhysiciansRetreat #PatientEngagement #HealthcareEfficiency
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