Rivia Health

#TestimonialThursday: Effortless Collections with Rivia Health TrustCare Health shares: "We love that Rivia Health runs in the background to communicate with patients and collect outstanding balances. We really don't need to lift a finger for it to run." At Rivia Health, we believe patient payments shouldn't add to your workload. Our solution seamlessly integrates into your existing systems, handling communications and collections without burdening staff. Imagine reclaiming time spent on manual billing. That's the Rivia Health difference. Ready to simplify your patient collections? Let's chat. #TestimonialThursday #PatientCollections #RiviaHealth

Tip of the Week: Uncover Hidden Revenue in Returned Statements Healthcare providers, are you overlooking a potential goldmine in your revenue cycle? Many organizations send paper statements and consider the job done when they're mailed out. But what about those statements returned due to incorrect addresses? Here's this week's tip: Don't stop at returned mail. Those undelivered statements represent uncommunicated patient financial responsibility - and potential lost revenue. Instead of writing off these accounts, consider alternative communication methods: 1. Email: Often more up-to-date than mailing addresses 2. Text messages: High open rates and immediate delivery 3. Phone calls: Personal touch for larger balances By diversifying your outreach, you can: • Reduce write-offs • Improve patient communication • Increase collection rates Remember, in today's digital age, a returned paper statement doesn't mean the end of the road. It's an opportunity to connect with your patients through their preferred channels. #HealthcareBilling #RevenueCycleManagement #PatientCommunication #RiviaHealth

The recent Change Healthcare cyberattack and other system outages expose a critical weakness in our healthcare system: over-reliance on traditional revenue streams. It's time we rethink how healthcare handles payments. Some key ideas on updating healthcare payments: 1. Diversify: Practices need multiple income sources to weather industry disruptions. 2. Meet patient preferences: 75% want online payments, but 71% of providers still use paper. This gap needs closing. 3. Boost cash flow: Offering easy, flexible payment options can significantly improve collection rates. 4. Communicate clearly: Open, kind discussions about costs build trust and improve patient-provider relationships. 5. Think long-term: A smart patient payment strategy leads to a healthier financial future for the entire healthcare ecosystem. As healthcare leaders, we must ask: How can we create payment systems that work for both providers and patients in today's digital world? The future of healthcare finance isn't just about new tech—it's about building a more resilient, patient-focused system. What steps is your organization taking to adapt? #HealthcareInnovation #PatientPayments #FinancialResilience https://lnkd.in/ds3PuU6V

At Rivia Health, we're reimagining how patients pay for care. Our co-founders Rachel Mertensmeyer and Elizabeth Furst spoke with PHX FWD last month about their journey to transforming patient payments. They discuss: 🤝 Their vision for improved patient payment experiences 🛠️ Building tech that empowers patients and providers 📈 The drivers behind our growth Our solutions make paying for care simpler and more manageable from day one. We help patients and providers work together, turning bills from a headache into a smooth part of the care journey. Did you miss the conversation and want to know how we're reshaping the patient payment process? Listen to our story and see why Rivia Health is changing the game. https://lnkd.in/dar82D7F #RiviaHealth #PatientPayments #HealthcareTech

Small claims, big impact: How <$10 balances added up to $5,000 in collections At Rivia Health, we're always excited to hear how our solutions make a real difference. Rebecca Shufeldt, founder of Ignite Healthcare Solutions, recently shared a success story that perfectly illustrates our impact: "We've loved partnering with Rivia Health. We've got a few clients that are working with them, and some of the things that they're doing are amazing, helping with reducing patient AR," Rebecca explains. She highlighted a recent win with TrustCare Health : "We help[ed] identify a population where patients have balances under $10 and we implemented a solution with Rivia to help collect that. In the first few weeks, they were able to collect $5,000 in patient AR." That's $5,000 that might have been written off as uncollectible! We're thrilled to continue partnering with consultants like Ignite Healthcare Solutions to help athenahealth clients optimize their revenue cycle. Curious about how we can help your organization turn small balances into significant gains? Head to www.riviahealth.com to learn more! #HealthcareFinance #RevenueManagement #PatientAR #HealthTech #TestimonialThursday

Did you know that healthcare providers are now collecting less than half of what patients owe? A recent analysis by Kodiak Solutions paints a shocking picture of the growing challenges in patient collections: •Patient collection rates plummeted from 54.8% in 2021 to 47.8% in 2022-2023 •Out of $1.1 billion owed by patients in 2022-2023, providers collected less than half •$500 appears to be the magic number - patients are far less likely to pay bills exceeding this amount •Surprisingly, 53% of bad debt write-offs in 2023 came from insured patients These eye-opening statistics underscore the critical need for effective patient financial engagement strategies. As patient financial responsibility continues to climb, healthcare providers must find innovative ways to maintain financial stability without compromising patient satisfaction. At Rivia Health, we're tackling these challenges head-on. Our platform is designed to make the billing process more transparent and manageable for patients, potentially boosting collection rates and minimizing bad debt. How is your organization adapting to these collection challenges? We'd love to hear your thoughts! Read the full article: [Link in comments] #HealthcareFinance #PatientCollections #RevenueCycleManagement

Join the Rivia Health Team: SDR Position Now Open! Are you passionate about healthcare technology and driving growth? Rivia Health is seeking a dynamic Sales Development Representative to join our mission-driven startup. What we're looking for: • 2+ years of SaaS sales experience • 1+ years in healthcare industry • CRM proficiency (HubSpot a plus) • Exceptional communication skills • Self-motivated with a goal-getter attitude You'll be: • Creating target lists using tools like Zoom Info and LinkedIn • Engaging key stakeholders at top healthcare organizations • Booking discovery and demo meetings for Sr. SDRs • Providing insights to refine our product and messaging We offer: • Competitive base salary + commission • Comprehensive benefits package • Flexible, remote work environment If you're enthusiastic, persistent, and thrive in a fast-paced environment, we want to hear from you! Ready to make an impact? Click the link below to apply or share with someone who'd be perfect for this role. #JobOpening #SalesJobs #HealthcareTech #RiviaHealth

#TestimonialThursday: Union Community Care's Experience with Rivia Health Michele McMullen, BBA, CPC, Director of Revenue Cycle Management at Union Community Care, an FQHC using Rivia Health since January 2023, shares: "Each month we have continued to collect on patient accounts that we otherwise may not have. Rivia Health integrates with our EMR system, Athena, and pulls the data they need so there is one less project/report on my plate. I am very pleased with our partnership with Rivia and would definitely recommend them to other FQHCs." At Rivia Health, we work hard to ensure our patient payments technology provides a modern, frictionless experience patients love. It's rewarding to see how our athenahealth integration and automated processes are making a difference for healthcare providers. To Union Community Care: thank you for your partnership. We're proud to support the important work you do in your community. Are you an FQHC looking to enhance your revenue cycle management while prioritizing patient experience? Let's explore how Rivia Health can help. #TestimonialThursday #PatientPayments #FQHCs #RiviaHealth

We've witnessed how a patient-centric approach to payment plans can be a game-changer. By reimagining the financial experience, practices can see real shifts: supported patients, positive financial conversations, and fewer care delays. The key? A thoughtful, step-by-step approach to implementing patient-friendly payment plans. That's why we've created this quick guide: "6 Steps to Patient-Friendly Healthcare Payment Plans." Remember, when we focus on patient financial wellness, everyone benefits. It's about fostering trust and enabling better health outcomes. After checking out the guide, let us know: how might a patient-first payment plan approach make a difference in your organization? #HealthcareFinance #PatientExperience #FinancialWellness

Fascinating insights from Forbes on healthcare's financial transformation! 💡 The article highlights a growing trend: flexible payment options are reshaping patient access to care. Key takeaways: • 1 in 5 Americans now use Buy Now, Pay Later (BNPL) options • Medical bills are the 3rd main contributor to credit card debt • 47% of consumers said they'd be less likely to delay treatment if BNPL was offered • Yet 51% say their providers don't offer flexible payment options This shift isn't just about finances - it's about health outcomes. Delayed care can lead to more severe health issues and strain on healthcare systems. Small to medium-sized healthcare businesses are well-positioned to implement these solutions, potentially reducing no-shows, improving patient satisfaction, and boosting financial health. At Rivia Health, we're proud to be at the forefront of this evolution, offering seamless solutions that align with these emerging patient needs and industry trends. Our platform empowers healthcare providers to easily implement flexible payment options, improving both patient care, patient engagement, and practice performance. Read the full Forbes article in the comments for more insights on healthcare's financial future. #HealthcareInnovation #PatientExperience #FlexiblePayments #RiviaHealth