What equity frameworks does your organization use? Have you seen the Agency for Healthcare Research and Quality's "Practical Guide for Implementing the Digital Healthcare Equity Framework"? AHRQ takes an intentional approach to considering equity throughout the digital healthcare lifecycle aims to promote improvement in: • Clinical outcomes such as mortality, morbidity, and health/quality of life • Process outcomes such as care continuity, care coordination, and care quality • Healthcare experiences such as patient satisfaction/engagement and provider satisfaction/engagement #HealthcareEquity #ClinicalOutcomes #PatientExperience https://lnkd.in/eTA9d9Gn
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"Without data, you don’t know if you have a problem, you don't know if you’re making any headway in solving that problem, and you don't know whether the interventions that you’re trying to test or implement are holding." Working with health systems & care teams, Polaris sees the struggles of too little & too much data every day. PDSA is one method our team uses to enhance quality & improve equity in care delivery. #QI #HealthEquity #Measurement
“No one thinks that they treat patients differently,” said Michael Posencheg, MD, Associate Chief for Clinical Affairs at Children's Hospital of Philadelphia, “but when you look at the data, you can see that there are reasons, whether it’s unconscious or conscious, that different patients get different interventions.” That is why he believes there is "no quality without #healthequity." According to Posencheg, collecting and using REaL (race, ethnicity, and language) data to identify inequities, help set priorities, and drive improvement is key. “When you look, you find gaps,” he said. “And when you find gaps, you have a real drive and an obligation to strive for improvement.” https://lnkd.in/eznbeJyk
Measurement: The Cornerstone of Quality Improvement
ihi.org
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Does this initiative seem too good to be true? This 2017 study of COMPETING HEALTH SYSTEMS WHO PARTNERED led to improved outcomes & reduced costs. Polaris is launching a similar initiative next week with a major US cancer center so stay tuned! #HighNeedHighCostPatients #ImprovedOutcomes #ReducedCosts https://lnkd.in/e2_bZSGr
Competing health care systems and complex patients: An inter-professional collaboration to improve outcomes and reduce health care costs
sciencedirect.com
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What a thoughtful, multi-step process for implementing PROMS from Amsterdam UMC. Often several of these steps are skipped & healthcare teams are left wondering why their initiatives see low response rates. Polaris is currently working with an ePRO platform to conduct a readiness review before health systems even begin implementation. #PatientReportedOutcomes #ValueBasedCare #ImplementationScience
Patient-reported outcome measures (PROMs) are an essential tool in practicing value-based health care and patient-centered care. When used in clinical care, PROMs have shown positive effects, including better patient–clinician communication, improved quality of life, and even increased survival. Despite these promising effects, however, real-life implementation of PROMs remains challenging. Therefore, in 2019, the Amsterdam PROM Expertise Center (PEC) was initiated; this multidisciplinary team is dedicated to guiding the implementation of PROMs in the Amsterdam University Medical Centers using an Epic/MyChart electronic health record (EHR). Based on experience and scientific evidence, PEC developed both the PROM policy consisting of eight recommendations and the Amsterdam PROM Pathway, a practical guideline to implement PROMs in clinical care across diverse patient populations. The Amsterdam PROM Pathway consists of four phases (registration, design, preparation, and implementation) involving eight steps, as described in the article. The initiation of PEC and the development of the PROM policy and the Amsterdam PROM Pathway have been instrumental in overcoming hurdles on multiple levels: the hospital, the information and communications technology system, the PROMs, the clinician, and the patient. Improving PROM implementation requires an ongoing process supported by current and future research and implementation projects on, for instance, the optimization of EHR usage and inclusivity of PROMs for all patients. Since launching its Amsterdam PROM Implementation Strategy, the organization has provided PROM-specific training to hundreds of clinicians and has seen health care team PROM engagement grow from 15 when going live in 2019 to 74 in April 2024. In addition, the number of health care teams using one or more Patient-Reported Outcomes Measurement Information System measures in their PROM sets has increased from 0 in 2019 to 26 in April 2024: https://nej.md/4c02rvd
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This week, Polaris Director of Patient Experience & Engagement, Rebecca Muñoz, EdD, MPH, CHES, is in DC with the National Coalition for Cancer Survivorship, working with incredible leaders like Congresswoman Veronica Escobar of Texas, advocating on behalf of cancer survivors. #CancerSurvivorshipMonth #CancerSurvivors #PatientAdvocacyInAction
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Wow...this captures our week with a client whose thoughtful 2024 goals are too ambitious for current resources. In analyzing & rethinking metrics & budget, we're identifying sustainable solutions together. If this resonates, let Polaris help you fill more cups! Thanks to Pejman Milani for so often visualizing how we are all feeling ;) #Q3IsUponUs #StrategyMeasurement #VisualizationsHelpMyBrain
You can do anything...but not everything. Illustration by me 😊 💡What's ONE thing you're prioritizing this week?
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Time flies...congrats to Polarian Rebecca Muñoz, EdD, MPH, CHES for a one year anniversary with Polaris Global Health Solutions!
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This week, the Polaris team is busy with virtual interviews with clinicians serving lung cancer patients. Only in actively listening to clinicians can we really understand what their experiences are in care delivery, which is a critical step in identifying systematic gaps. #AssessingProviderExperience #IdentifyingCareDeliveryGaps #SometimesWeDressAlike
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Wow, the Polaris social media has been quiet this week...that's because our CIO Rebekkah Schear & CSO Robin N. Richardson are out & about in Pittsburgh together. Strategic planning, meeting with other health care leaders & having some fun on the incline too :) #HealthCareInnovation #PittsburghHealthCare #TalkingInnovationOnTheIncline
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Have you checked out this work on older individuals by the Agency for Healthcare Research and Quality? This blog post highlights a number of resources including “Aging in the United States: A Strategic Framework for a National Plan on Aging,” a report by experts from 16 federal agencies & depts working together through the Interagency Coordinating Committee on Healthy Aging and Age-Friendly Communities. #Aging #CareTransformation #OlderAmericansMonth
Transforming Healthcare to Improve the Health and Well-Being of Older Americans https://lnkd.in/eAUiKUKA AHRQ’s growing efforts to improve healthcare for older adults, particularly those with multiple chronic conditions, is the subject of a new AHRQ Views blog post. #AHRQ #Aging #Healthequity #HSR #Olderadults #Primarycare #Olderamericans
Transforming Healthcare to Improve the Health and Well-Being of Older Americans
ahrq.gov
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Check out "What's in This For You? What's in This For Me?: A Win-Win Perspective of Involving Study Advisory Committee Members in Palliative Care Research," a recent article in the Journal of Patient Experience. Patient & caregiver engagement is a core element to the Polaris approach to care transformation. Message our Chief Strategy Officer, Robin N. Richardson, to learn more about engaging patients & caregivers to enhance care delivery & research to achieve improved patient experience & outcomes. #PatientEngagement #PatientExperience #PalliativeCare https://lnkd.in/e8TP6NHU
What's in This For You? What's in This For Me?: A Win-Win Perspective of Involving Study Advisory Committee Members in Palliative Care Research - Juanita Booker-Vaughns, Dawn Rosini, Romilla Batra, Garrett K. Chan, Patrick Dunn, Robert Galvin, Ernest Hopkins, Eric Isaacs, Constance L. Kizzie-Gillett, Margaret Maguire, Martha Navarro, Neha Reddy Pidatala, William Vaughan, Sally Welsh, Pluscedia Wil
journals.sagepub.com
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