Meet Jade Segarra, our recent LOC award winner! At Planned Companies, we celebrate employees like Jade who embody our core values every day. Recently recognized for her exceptional security at one of our New Jersey properties, Jade's property manager gave a glowing testimonial about the recent situation that occurred:
"I wanted to take a moment to express my sincere appreciation for the exemplary service provided by one of your staff members in the security department. Yesterday, an incident unfolded within our premises involving a former resident attempting to engage in an unauthorized move-out. Despite the challenging circumstances and the individual's persistent and confrontational demeanor, Jade displayed remarkable professionalism and dedication in managing the situation.
Jade demonstrated exceptional skill in de-escalating the situation, dedicating approximately an hour to ensure that the situation was maintained, and our security protocols were upheld. What truly impressed me was her vigilance and attention to detail. Even after issuing a warning to the former resident, Jade caught their attempt to maneuver between towers during the incident. This demonstrated her thoroughness during routine patrols and her unwavering commitment to her responsibilities.
Throughout the ordeal, Jade maintained a positive attitude, exemplifying qualities of leadership and accountability. Her proactive approach and genuine concern for the safety and well-being of our community underscore her value as a member of your team.
Considering Jade's exceptional performance, I'd like to express my sincere gratitude and commend her for her outstanding service. She truly exemplifies our building's standards and is an invaluable asset to our community.”
Thank you, Jade, for your unwavering commitment to excellence!
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2wShout out to the Planned Team there - John Fahmy Steven DePascale Ryan Diver Joseph Vitorino Albert Kasneci Robert Francis Love these guys #powerhouse