City Veterinary Care is committed to helping all of New York City's dogs and cats. We operate a non-profit organization, The Toby Project,the objective of which is to solveNew YorkCity's pet overpopulation problem (approximately 10,000 dogs and catslose their liveseach year in our city's shelter system). Our highly acclaimed veterinarians, our knowledgeable and caring front desk staff, and our skilled and compassionate veterinary nursingteam instill, with confidence, what every pet owner desires--the best possible care for their pets. We offer many services to provide the best comprehensive care to our patients including preventative care, vaccines & monitoring, dentistry, 24-hour nursing care, specialty care and State of the Art Equipment.
To learn more about us clickCity Vet!
, Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
May be exposed to loud barking and brief periods of unpleasant odors.
You will have opportunities through a variety of virtual and hands on, interactive training and continuing development tobe a master of your role or trying to grow into that next career move!
, Qualifications
We’re looking for:
Experienced Receptionist with a minimum of 2-year veterinary experience- Required
Experience with Cornerstone software- Required
Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
Highly organized and possess computer skills
Self-starter with the desire to continue to advance your knowledge and skillset.
SPECIAL WORKING CONDITIONS
Ability to sit or stand and work at a computer for long periods of time.
Ability to be confident around animals (i.e., dogs, cats, birds, reptiles, etc. Candidate to confirm species treated with practice leadership for additional clarity.)
Client needs and work volume may occasionally require more than 40 hours per week to complete essential duties of this job. This position may require special working hours, including working weekends, evenings and/or holidays.
Must have mental capacity and processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
The noise level in the work environment is moderately high. Ear plugs will be available upon request.
Job requires sufficient ambulatory skills in order to perform required duties while working.
Ability to sit, stand, walk, stoop, kneel, crouch, and climb as well as manipulate (lift, carry, move) up to 50 pounds.
Requires good hand-eye coordination, arm-hand-finger dexterity with the ability to grasp, and visual acuity to use a keyboard and operate other equipment as required.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Hospital teammates are routinely exposed to a variety of animals that may bite, kick or scratch, and on occasion, may be exposed to anesthesia, radiation, biological or zoonotic hazards and/or medication/controlled substances.
Continuing Education Allowance (applies to licensed/registered/certified roles)
Tuition Assistance Program
Access to a CVA/CVT/CVPM Partnership through Penn Foster
Career Development Opportunities
Referral Bonus Program for most positions!
Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
*Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.
Company Policy & Federal & State Laws Forbid Discrimination Because of Age, Color, Race, Religion, Sex, Disability, Sexual Orientation or National Origin
Seniority level
Not Applicable
Employment type
Full-time
Job function
Health Care Provider
Industries
Veterinary Services
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