Medical Office Assistant, Certified

The Louisiana Center for Bleeding & Clotting Disorders (LCBCD) is currently seeking a proficient Medical Office Assistant to undertake a comprehensive array of clinical, clerical, and administrative duties. Clinical responsibilities encompass patient triage, medical data collection, and accurate recording of vital signs, including blood pressure, pulse, and weight. The role also involves providing assistance to healthcare providers during procedures and conducting routine point-of-care testing. Additional responsibilities include collaborating with the Clinic Manager and LCBCD nurses to schedule patient appointments, manage document transmission, and pre-certify services, procedures, and specialty medications. Moreover, the Assistant will provide clerical support by creating patient accounts in TUMG, processing payments, scheduling follow-up appointments, and seamlessly transitioning between clerical and clinical duties as needed within the clinic environment.

Furthermore, the Assistant will assist in managing insurance prior authorizations for procedures, services, EKGs, and specialty pharmacy medications with a particular focus on Physical Therapy authorizations. This role involves meticulously obtaining all necessary documentation and additional information required for the prior authorization process to ensure seamless execution of services and procurement of specialty medications for patients. Effective interpersonal and communication skills, both in-person and via telephone, are essential for fostering collaborative relationships with patients, families, healthcare professionals, and stakeholders.