The Medical Assistant II performs delegated clinical and administrative duties providing direct support to primary care providers and some direct care to patients. Work in partnership and joint accountability with other team members and leadership to achieve Neighborcare Health’s Mission, Guiding Principles, Service Commitments, and Goals.
Neighborcare Health offers a robust benefit package including Health, Wellness & Retirement benefits: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, Employee Assistance Program, & More! This position is eligible for the Staff Referral Program
In This Position You Will
Perform duties and responsibilities with excellence, enthusiasm, great service orientation demonstrating courteous behaviors and mannerisms, and by anticipating medical provider's needs
Main/VFC Coordinator
Demonstrate flexibility and readily assists other staff members. Maintains a safe and healthy work environments for patients, self and other
Prepare examination and treatment rooms for use by medical providers by cleaning, stocking and arranging supplies, equipment and instruments
Review and communicate to medical provider’s appointment schedule to determine patient visit order and solicits special instructions or requests for the day, greets and escorts patient to examination or treatment room in a respectful, warm and caring manner. Keeps patients, medical providers, and other team members, informed of medical provider's status and/or time delays throughout the day
Interview patient to determine reason for visit; takes patient's vital signs, e.g., blood pressure, pulse, respiration, temperature, height and weight; blood draws, immunizations, records information in patient's medical record; and reports findings to appropriate personnel, according to WAC standard requirements
Instruct or assist patient in preparation for scheduled procedures, in a caring and courteous manner
Perform appropriate basic, routine and regular delegated medical functions as directed and within appropriate scope of practice as interred by knowledge, skill level, and Neighborcare Health guidelines (e.g.., vision screening, ear irrigations, hearing tests, hematocrit, tonometry measurements, EKG tests, collecting throat, wound, and sputum specimens, and urine cultures) using appropriate instruments, techniques, and specimen labeling process
Support medical providers performing routine examination and treatment procedures by attending patient during procedures and providing appropriate supplies and instruments
Perform routine clerical and reception duties, as required, such as, maintaining departmental logs, answering telephones and taking massages, checking in patients, and scheduling patient appointments
Perform other duties as assigned, such as assisting in orienting and training new staff members, transporting equipment or patient, stocking shelves, taking inventory, ordering supplies
Demonstrate computer literacy for charting and reviewing in NexGen, our electronic medical record system
Works within scope of practice and according to Neighborcare Health policies. Comply with regulatory requirements and standards of care
Key Skills, Knowledge, & Abilities
Required for this job:
Enjoy working at the top of their scope and partnering with patients, providers and the other team members
Value team work, problem solving, engagement and adaptability
Embraces change and practices direct communication
Ability to work with individuals of varying ethnicities, socio-economic levels, cultures, and sexual orientations
Required Qualifications
Completed an accredited Medical Assistant program
BLS Certificate
Active Medical Assistant-Certification or Medical Assistant - Interim status with the Washington State Department of Health
Preferred Qualifications
Prior experience as a medical assistant
Our Mission
The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.
About Our Service Commitments
Our service commitments were created by staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/
Serving patients
Serving each other
A warm welcome
Caring
Respect
Working together
Trusting Relationship
About Us
For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.
Compensation
The wage range for this position is minimum $25.50 up to $35.38 maximum.
Compensation will be determined based on years of relevant experience.
Union: Yes
Full job description will be provided during the interview process.
Seniority level
Associate
Employment type
Full-time
Job function
Health Care Provider
Industries
Non-profit Organizations, Mental Health Care, and Hospitals and Health Care
Referrals increase your chances of interviewing at Neighborcare Health by 2x