Health Link Administrator

Join a team that can truly make an impact on the lives of others!

Health Connect America is dedicated to providing quality and affordable mental health services to individuals and their family members. We believe in individuality, safety, community, inclusivity, innovation and progress for our families and staff. We believe in empowering our clients and utilizing current and appropriate clinical treatment. We have found that our staff succeed when they are passionate about social services, helping at-risk communities and value collaboration with a team.

Am I A Good Fit?

Manage office THL program administrative tasks including management of office THL Client Roster, MCO portals, Health Link reports, Care Coordination Tool (CCT), Carelogic, and billing spreadsheets. Outreach to THL attributed members to provide education about THL program and assist with program enrollment. Provide best practice, quality case management and care coordination services, ensure that all documentation is completed per Payer, State, COA, and HCA’s standards and established guidelines, and assist in marketing new referrals.

What Will I Be Doing?

• Manage and maintain THL Client Roster for the office including but not limited to: assigning Health Link clients to Health Link Coordinators, monitoring CANS/ANSA and care plans for timely updates, monitoring for timely mental health appointments and face-to-face visits, etc
• Outreach to THL attributed members to include program education, scheduling of assessment for program enrollment, MCO portal opt-outs, and documentation of outreach efforts
• Manage office health link census in CareLogic including admissions and discharges to ensure CareLogic census and office UR census match
• Assist Program Director and Clinical Supervisor with Payer audits quarterly
• Complete Health Link peer audits on minimum of 10% of all office Health Link census monthly including submitting to staff for chart corrections and two-week reaudits
• Complete all billing spreadsheets for office and resolve any billing issues for Health Link program
• Maintain all MCO portals for office Health Link clients including attestation, switches to new health home, opt-outs, and discharges
• Complete MCO ADT spreadsheets including client contacts, documentation in CareLogic, and portal updates
• Ensure all Health Link clients on your office’s THL Client Roster are enrolled in the MCO Health Link Portal and data entered correctly in CareLogic; as well as obtain/maintain necessary signatures for the authorization for Health Link Service documents
• Perform other duties as assigned to support operations and mission of the Company
  
  

Qualifications:

• Bachelor’s Degree in any discipline required. Bachelor’s Degree in human services discipline preferred, including, but not limited to: Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc
• Experience working with children and families in case management type/ community resource position
  
  

Health Connect America and its companies are a multi-state, community mental health, behavioral health, family preservation, and therapeutic foster care services provider(s). It is the mission of Health Connect America to create quality, affordable opportunities for individuals and families to achieve their greatest potential in a safe, positive living environment.

We encourage wellness for our staff by offering competitive compensation and benefits to our full-time team members including medical, vision/dental, 401K, Health Savings Account with company contribution, and paid time off. We also offer an Employee Assistance Program including 8 counseling sessions per year to promote emotional wellbeing.

Health Connect America and its companies are an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law.

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