Program Leadership: Provide strategic direction and leadership for the program management function, ensuring alignment with organizational goals and objectives. Lead the planning, execution, and delivery of key programs with a focus on achieving business outcomes and maximizing value.
Stakeholder Management: Establish and maintain strong relationships with key stakeholders, including executive leadership, project sponsors, business unit leaders, and other relevant stakeholders. Manage stakeholder expectations, communicate program objectives and progress, and facilitate collaboration and alignment.
Strategic Planning: Develop and implement program strategies and plans aligned with organizational priorities. Define program scope, goals, deliverables, and success criteria. Identify and assess risks, dependencies, and constraints, and develop mitigation strategies.
Resource Management: Allocate and manage program resources, including personnel, budget, and other assets, to support program activities and objectives. Monitor resource utilization and adjust allocation as needed to ensure optimal efficiency and effectiveness.
Cross-Functional Collaboration: Collaborate with cross-functional teams and departments to drive program initiatives forward. Foster a culture of collaboration, teamwork, and accountability to ensure alignment and integration across different functional areas.
Risk Management: Identify, assess, and mitigate program risks and issues proactively. Develop risk management strategies, monitor risk indicators, and implement contingency plans to minimize the impact of risks on program delivery.
Quality Assurance: Ensure program deliverables meet established quality standards and client requirements. Implement quality assurance processes and practices to monitor and evaluate program performance and outcomes.
Communication and Reporting: Communicate program status, progress, and key milestones to stakeholders and executive leadership through regular updates, reports, and presentations. Provide insights, analysis, and recommendations to inform decision-making and drive program success.
Change Management: Manage program-level changes and ensure effective change management processes are in place. Assess change impacts, manage stakeholder expectations, and implement changes in accordance with program governance procedures.
Continuous Improvement: Drive continuous improvement initiatives within the program and across the organization. Capture lessons learned, best practices, and feedback to inform future programs and enhance program management capabilities.
Qualifications
Experience: Minimum of 12-15 years of experience in program management or related roles, with a proven track record of successfully leading and delivering complex programs in a dynamic environment.
Leadership: Strong leadership skills with the ability to inspire, motivate, and lead cross-functional teams towards achieving program objectives. Experience managing teams and fostering a culture of collaboration and accountability.
Strategic Thinking: Strategic mindset with the ability to align program objectives with organizational goals, anticipate future needs, and identify opportunities for innovation and improvement. Experience developing and implementing program strategies and plans.
Communication: Excellent communication and interpersonal skills, with the ability to effectively communicate complex concepts and information to diverse stakeholders at all levels of the organization.
Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify root causes, develop creative solutions, and make data-driven decisions to address program challenges.
Risk Management: Proficiency in identifying, assessing, and mitigating program risks and issues proactively. Experience developing risk management strategies, monitoring risk indicators, and implementing contingency plans.
Change Management: Familiarity with change management principles and practices to effectively manage program-level changes. Experience assessing change impacts, managing stakeholder expectations, and implementing changes in a structured and controlled manner.
Project Management: Proficiency in project management principles and practices, with experience overseeing the planning, execution, and closure of projects and programs. Project Management Professional (PMP) certification or equivalent is preferred.
Team Collaboration: Ability to foster collaboration, teamwork, and synergy among cross-functional teams and stakeholders. Experience creating a supportive and inclusive work environment that promotes open communication, knowledge sharing, and cross-functional collaboration.
Seniority level
Director
Employment type
Full-time
Job function
Project Management and Information Technology
Industries
Technology, Information and Internet
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