Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit
The Inside Commercial Property Claims Adjuster manages the entire life cycle of assigned commercial claims acting as the subject matter expert and point of contact. This position demonstrates complete ownership of each stage and follow up until resolution is reached on each claim.
Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.)
Handle complex/large loss commercial property claims
Estimate and/or determine coverage based on policy and carrier guidelines
Manage efficient cycle times and quality of claims handling
Mobilize additional resources for claim investigation
Coordinate loss investigations on all assigned claims
Verify facts and determine coverage by evaluating policy provisions, endorsements, etc
Maintain detailed documentation and follow up on each file
Exercise objective judgment and critical decision making to resolve issues ▪ Initiate and respond to correspondence in a friendly and timely manner
Develop positive relationships with customers, contractor, PAs, Attorneys, and Engineers
Serve as subject matter expert to ensure knowledge sharing when needed
Examine documents for completeness, accuracy and conformance to carrier guidelines and polices
When needed, make revisions and/or collaborate on files ▪ Always follow contract, property, and insurance laws
Note and follow up on discrepancies in files
Communicate the status of claims to the management and leadership
Create and provide necessary claim documentation
Perform proper claim escalation procedures to management
Attend and participate in training, team meetings and projects as needed
Knowledge share and assist peers when needed
Execute excellent customer service ▪ Represent the company with a high level of professionalism
Other duties as assigned
Skills & Requirements:
Minimum 3 years’ experience in commercial/large loss claim handling, estimating, and policy interpretation
Texas licenses require 9+ additional current licenses
Experience with Xactimate and collaboration required
Experience in estimating property claims over the phone is a plus
Previous agricultural experience a plus
Previous staff adjusting experience a plus
Proficient computer skills
Strong relationship building skills and ability to work well with others
High level of time management skills
Excellent attention to detail
Self-motivated critical thinker who can work independently to solve problems
Ability to multitask and quickly adapt to changing/conflicting priorities
Strong written and verbal communication skills
Physical & Mental Demands:
Regular and on-time attendance
Hours may regularly exceed 40 hours per week
Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodation. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job. Job duties and responsibilities can change at any time, with or without notice
Starting salary range:
$36.00-$42.00 per hour based on experience
Job Specifics:
Remote Desk Role
Full-Time (M-F, 8am-5pm) *Subject to change based on role/carrier requirements
Travel Required:
N/A
Why Choose Alacrity?:
Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program
HSA Bank with selection of High Deductible Health Plan
401K plan options
Paid Time Off Accruals
Paid Holidays
Affirmative Action/EEO Statement
Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee’s employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran’s status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.
How Long We Retain Personal Information:
We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.
Powered by JazzHR
XttdgRPjcI
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Finance and Sales
Industries
Internet Publishing
Referrals increase your chances of interviewing at Alacrity Solutions by 2x