Stephanie Anderson

Two-thirds of enterprises lack sufficient IT resources to achieve their business goals, according new research from Forrester and Windstream, which surveyed hundreds of leaders. The consequences can be serious: increased security breaches, a decline in growth and revenue, inefficient operations, inability to meet customer expectations and more.   Read more and learn how to bolster your IT team here: https://bit.ly/3UZO1Em. #cybersecurity #network #managedservices #itmanagedservices

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Video conferencing technology and hybrid work have transformed our boardroom meetings into virtual remote collaborations. My colleague Scott Yelton shares four megatrends that are reshaping our business environments and elevating digital and unified communications as imperative strategies for organizations that want to remain competitive and resilient: https://bit.ly/4dKTyHt #UCaaS #CCaaS #remotework #virtualcommunication

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Recommending an eBook about the state of AI from Constellation Research: "Secrets to a Successful AI Strategy." In this paper, sponsored by Dialpad Research and Google Cloud, executives are sharing their sentiments and ideas around how Artificial Intelligence is reshaping the business landscape and bringing about results for companies big and small. 💡 Key takeaways: ✔️ Over 77% of leaders think AI will give them a competitive edge. ✔️ 72% of CxOs are planning to reskill workers for AI ✔️ 75% of respondents believe AI will significantly impact their roles in the next 3 years. Join the AI transformation conversation today! 📚✨ Download here:

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Collaboration requires intentionality. Many people see the value in working together, but leaders must foster an environment where teamwork can thrive.    I was reminded of the importance of prioritizing collaboration at Telesign’s recent revenue kickoff event. This event allowed our go-to-market and product teams to gather in one place and calibrate our focus points.    It can be easy for many of us to stay focused on our individual projects and work streams. As a leader, it’s my job to remind folks they aren’t alone and that we truly are a team chasing a shared goal.    Thank you to Built In LA for spotlighting our efforts and cultivating such an important conversation surrounding togetherness in the workplace: https://lnkd.in/gdSRNRtj   How are you creating space for collaboration on your team?   #Marketing #CMO #TelesignTogether

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Rethinking your tech stack is pivotal for scaling enterprise commerce. It's about integrating agile, customer-centric tools that drive growth and adapt to evolving market demands. How is your organization leveraging technology to stay ahead? #iworkforComcast #CustomerExperience #TechStack #CustomerCentricTools https://lnkd.in/gxht7w8d

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Organizations globally struggle to achieve sales and marketing alignment. If you are looking for ways to get this to work in your organization, don't miss the three essential takeaways from the recent Forrester blog post by Nora and Seth. #CMO #CMOInsights

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Insightful article by Brett Willitt on how Communications companies can accelerate broadband deployments. Click below to read ⬇️

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Long-weekend walks made for great podcasting time - I listened to new and old favourites. This one is "saved" in my queue for revisiting every now and again and it made me think of the work Jeff Schwartz is doing in the sustainable energy space right here in the GTA. My favourite quote from this interview: "One company can change an industry and one industry can change the world" What an inspiration! https://lnkd.in/gq8UTv2q

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Great article from Reveal exploring how to identify potential partners and target specific audiences to enhance co-marketing efforts and drive business outcomes: https://okt.to/4DCT7N #Nearbound #Partnerships

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Gone are the days of generic one-size-fits-all telecom plans. Today, we understand that value is subjective. What matters most to one person might not resonate with someone else. That's why we're pioneering a value-driven approach. We use #AI-powered predictive models to anticipate customers’ needs and recommend solutions that deliver the most value for their specific usage patterns and lifestyles.   Recently, we launched the e-learning edu-tech platform on #MyEtisalat, where you can access a library of content tailored for you. This is just the beginning… From #education, to #sports, to music, to payments.. The result? An experience that feels like it was designed just for you.

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April is the most active time of the year for tornadoes in the U.S. with multiple severe storms recently hitting the Gulf Coast and South. In case disaster strikes, is your business ready? My colleague and Windstream CTO Art Nichols shares how businesses can preserve connectivity, security and collaboration when Mother Nature takes its course: https://bit.ly/3sqDgQE #extremeweather #businesscontinuity

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According to a recent McKinsey survey, 76% of consumers agree that receiving tailored communications makes them more likely to consider buying from a brand. To keep up with today's fast-paced market and customers’, needs, delivering a seamless omnichannel experience is essential. However, the complexities of marketing technology (Martech), data fragmentation, and a lack of personalization pose significant challenges and hinder success. Martech personalization with Virtusa’s proven approach helps enterprises achieve the following: * Data liberation for a unified single source of truth of the customer across segments * Decision mastery to enhance customer engagement by upwards of 25% * Content velocity to improve long-term loyalty and conversions across channels * Real-time orchestration to ensure content reaches your audience at the right time * Improved cross-sell and upsell to increase average order value #MarketingTechnology #Virtusa

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"The age-old wisdom of a Native American proverb, “You can’t wake a person who is pretending to be asleep”, resonates strongly with the current malaise pervading the telecoms industry. It is a fitting metaphor for the industry’s collective denial of its own flawed 5G gambits, which is costing it dearly in capital and, more deeply, compromising its long-term viability." Credit: Luke Kehoe, "5G: telcoms’ denial of its flaws and failures is costing them dearly" Short term the industry needs to get back to basics - customers, efficiency, 101 running a good business Long term... #6G cannot be the next #5G https://lnkd.in/eQDy-vj6

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PwC survey finds the modern #CMO is carving out role as trust-building strategist, growth-catalyst, and a driving force behind reinvention. #innovation #cx #genAI https://lnkd.in/eQmehRPF

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As I've touched on before, improving the customer and employee experience is top priority for Verizon. I recently had the opportunity to sit down with CX expert • Shep Hyken to talk more about how we’re working to do that every day, across products, teams and experiences that our customers are beginning to see and feel. To get a deeper dive into the specifics of our discussion, feel free to check out the article below.

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Discover how partnering with a contact center can help your business in adapting to market changes quickly and effectively. #contactcenter #marketchanges

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💙🧡🤍 #optimumbusiness is good for your business. Love the work that Andrew Rainone and Kristy Uvena Michael Parker Jen Ostrager are doing with LIA.

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