Julianna Esparza

A SALES MANAGER'S BEST FRIEND... Scratchpad's AI Sales Assistant lets reps automatically update MEDDIC and other required Salesforce fields directly from conversations with prospects. No more asking for updates or feeling like you're in the dark on where your reps' deals stand. Easily see call summaries and where critical information is missing in a deal so you can proactively work together to get the close. Learn more at the 🔗👇 #Sales #Revenue #GTM

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Tuesday’s Take: Both CS and Sales leaders agree: Retention is the #1 priority. But, there’s a problem. 🚧 High retention requires tight alignment between CS and Sales teams, and 87% of CS and Sales leaders told us there’s significant room for improvement in their collaboration. 😮 So what can CS and sales teams do? Here are the top four strategies from Totango + Catalyst Software experts on how to secure greater GTM alignment, increase NRR, and delight customers ⬇️  https://lnkd.in/grj-MPUS #customersuccess #sales #revenuegrowth #leadership #CSOutcomes

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Territory design is crucial to setting up your sales team (and business!) for success. But with so many strategies to choose from, how do you decide on your approach? The folks over at RevOps Co-op get into the nitty gritty 👇 https://bit.ly/4cpl0sL #RevOps #Data #DataQuality

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ZoomInfo - 1st place in Sales Analytics. As companies this year try to perfect the quality of their data and their GTM sales/marketing processes, there is no better place to be. Over 350M contacts, 95% accuracy on verified data, and literally all the tools under the sun to make your GTM sales and marketing teams set up for success. Get in touch with us today to see how we can help take your business to the next level!

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15 actionable inside sales tips every rep needs to hear! https://bit.ly/3PXLOZ4 #sales #insidesales #leaders

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Zendesk help center a mess? Steal these editorial guidelines to make it better: 🗞️ Define a clear scope of work. What topics will you cover and what won’t you? 🗞️ Outline clear stages for your content lifecycle. What happens at each stage and who’s responsible for it? How will you track each article? 🗞️ Use consistent terminology. You might even have a glossary that specifies which terms you use to refer to what, so your customers can always understand what you mean. 🗞️ Write clear content guidelines for the style of writing, titles, formatting, and styling.

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Did you know? Aircall's enhanced Power Dialer lets you upload a list of up to 1,000 numbers per dialing session! 📞 Air’cool’, right? But that's not all! You can significantly increase your outbound dialing volume, and our wrap-up timer gives agents time to leave accurate notes and tags on calls. 📝 Interested? Learn more here: https://aircall.la/3VZuBzE (Available on the Aircall Professional plan.) #Aircall #SalesSolution #PowerDialer

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AEs - Ignoring your SDR's growth is costing you thousands in commission. Here's how: For most AEs, their SDR is their number one source of new pipeline. If you want to get ahead and smash your quota, do these five things. They'll take your SDR and pipeline to the next level! 1. 𝐌𝐨𝐜𝐤 𝐂𝐨𝐥𝐝 𝐂𝐚𝐥𝐥 𝐑𝐨𝐥𝐞𝐩𝐥𝐚𝐲𝐬: Practice to increase their batting average. 2. 𝐅𝐞𝐞𝐝𝐛𝐚𝐜𝐤 𝐨𝐧 𝐞𝐦𝐚𝐢𝐥𝐬: Help them improve their messaging. 3. 𝐒𝐡𝐚𝐫𝐞 𝐓𝐨𝐩 𝐏𝐫𝐨𝐬𝐩𝐞𝐜𝐭𝐬: Teach them to find the best people to reach out to. 4. 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬: Tell senior leaders about their work. 5. 𝐄𝐧𝐜𝐨𝐮𝐫𝐚𝐠𝐞𝐦𝐞𝐧𝐭: Cheer them up after those tough days of cold calling. Do these steps a few times each month. You will watch your commissions skyrocket!

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Culture has a material impact on performance, and finding ways to keep inside sales teams connected is critical. 📈 Do inside sales reps see how their work ties to high-level goals? Do they feel like part of a true team? Ambition serves as a virtual home base where inside sales teams can receive coaching, collaborate efficiently, and maintain a spirit of friendly competition—no matter where they work. Schedule demo ➡ https://lnkd.in/gRQ_SY67

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Focusing on the weakest link can really boost your sales performance.

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So, you want your AEs to self-source more pipeline...but you've set arbitrary activity targets across your team. ��� If you want your reps to be motivated to do more outbound, you first have to get them excited about it and explain the "why." Jason Bay recommends: ⮕ Meeting with reps 1:1 ⮕ Reverse-engineering their numbers ⮕ Making their quotas both tangible and achievable Want more tips for enabling reps to do more outbound? Watch Jason's full Closing Time episode at the 🔗 below. #outbound #prospecting #b2bsales

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"The SDR role is dead." Do you agree? Here's our take: we wouldn't say it's dying, but it IS evolving (just like every other role in every other industry). The survival of the SDR role means ditching dinosaur tactics like spammy spray and pray and switching to smarter, more targeted outreach. The new SDR strategy involves layering multiple data signals on top of your usual ICP to target with a laser focus and provide ultra-personalized messaging. Think things like: 💥 job changes 💥 company news/events 💥 tech stack changes 💥 intent data spikes The future of sales belongs to those who embrace change 💪 What do you think?

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Want to know how your business can harness customer sentiment for a data-driven Customer Experience strategy? 🤖🔍 Drive positive interactions in your sales and customer support calls with the latest addition to Aircall: Sentiment Analysis, available now as a part of Aircall AI. ✨ 🎭 Better understand customer needs by reviewing calls with positive and negative sentiment 🔥 Improve customer experiences by coaching your team to address common pain points 📈 Boost sales and customer support results over time with AI-powered conversation intelligence Learn more on our blog: https://aircall.la/4d6Xsdb #CustomerExperience #DataDriven #SentimentAnalysis

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Curious if all turnover is bad for business? 🤔 Discover how different turnover rates can actually benefit your company! Click the link to learn more from Paycor.

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Are your BDR outbound efforts falling flat? Marketing and sales teams waste time and resources on generic, one-size-fits-all outreach that fails to resonate with busy B2B buyers. These buyers are craving personalized experiences that speak directly to their unique challenges and goals. But what if you could create an integrated campaign that surrounds your target accounts with consistent, personalized messaging? By incorporating links to personalized landing pages into your BDR sequences and email campaigns, you can drive higher engagement and accelerate the buying process. And when your BDRs follow up to discuss the tailored content, you create a seamless, high-impact experience that cuts through the noise. This coordinated approach harnesses the power of both inbound and outbound personalization to deliver relevant and consistent messaging to prospects at your target accounts. Ready to refresh your ABM program with some new tactics that are working right now? We've got you covered 👇 https://bit.ly/3R8S4wT

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