About
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🚨 Breaking news: We’re partnering with Strategic Income Solutions to revolutionize member engagement through the power of generative and…
🚨 Breaking news: We’re partnering with Strategic Income Solutions to revolutionize member engagement through the power of generative and…
Liked by Benjamin Maxim
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#growthmindset #fantastic Benjamin Maxim
#growthmindset #fantastic Benjamin Maxim
Liked by Benjamin Maxim
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Thrilled to welcome Community Choice Credit Union to the #LarkyFamily! We can't wait to help them elevate member engagement and drive impactful…
Thrilled to welcome Community Choice Credit Union to the #LarkyFamily! We can't wait to help them elevate member engagement and drive impactful…
Liked by Benjamin Maxim
Experience & Education
Publications
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Let The Bots Do It!
finotta blog
Technology is here to enable humans to do what we do even better, so let’s let the bots do it!
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Balancing Your Artists & Soldiers to Lead Your CU Into the Future
CUTimes.com
Innovation is essential for CU growth, but focusing on your core business model is also critical to sustaining growth.
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Leveraging conversational AI to better enable the customer journey: A practical guide to deploying chatbots at financial institutions
Journal of Digital Banking Volume 7 Number 1 Summer 2022 by Henry Stewart Productions
Abstract: The global conversational artificial intelligence (AI) market size is projected to
grow from US$6.8bn in 2021 to US$18.4bn by 2026, at a compound annual growth rate
(CAGR) of 21.8 per cent during the forecast period. The major factors driving the growth of
the conversational AI market are the increasing demand for AI-powered customer support
services, omnichannel deployment and reduced chatbot development costs. This paper
explores the practical application of…Abstract: The global conversational artificial intelligence (AI) market size is projected to
grow from US$6.8bn in 2021 to US$18.4bn by 2026, at a compound annual growth rate
(CAGR) of 21.8 per cent during the forecast period. The major factors driving the growth of
the conversational AI market are the increasing demand for AI-powered customer support
services, omnichannel deployment and reduced chatbot development costs. This paper
explores the practical application of leveraging the conversational AI market to advance
customer service initiatives and enhance the customer journey. -
Want to attract talent and build better engagement?
Credit Union National Association News
Learn how innovation drives employee engagement.
Honors & Awards
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Professional of the Year
Michigan Credit Union League
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2022 Technologist of the Year
Finopotamus
Selected as 2022 Finopotamus Tekkie Awards Technologist of the Year
Languages
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German
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Organizations
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CU Build
Core Team Member
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Filene Research Institute
i3 Wave 17
-Filene i3 is a community of over 260 leaders and changemakers working across the North American credit union system and beyond.
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CUNA Technology Council
Member Resources Committee Member
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More activity by Benjamin
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Did you know the #ResedaSummit is heading back to Detroit this fall? This exclusive two-day event, taking place this Sept. 18-19 at the Shinola…
Did you know the #ResedaSummit is heading back to Detroit this fall? This exclusive two-day event, taking place this Sept. 18-19 at the Shinola…
Liked by Benjamin Maxim
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Excited to share my recent interview with Mike Lawson from CU Broadcast! 🎥 We had an engaging discussion about the challenges facing credit unions…
Excited to share my recent interview with Mike Lawson from CU Broadcast! 🎥 We had an engaging discussion about the challenges facing credit unions…
Liked by Benjamin Maxim
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🧠 Meet Professor Pinar Ozcan – a trailblazing force in the world of entrepreneurship and innovation, and latest confirmed speaker for #WSAI24! 🎓…
🧠 Meet Professor Pinar Ozcan – a trailblazing force in the world of entrepreneurship and innovation, and latest confirmed speaker for #WSAI24! 🎓…
Liked by Benjamin Maxim
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John San Filippo thanks for your support! See everyone at the event
John San Filippo thanks for your support! See everyone at the event
Liked by Benjamin Maxim
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At M3 Group, we make sure to sprinkle in a little appreciation whenever we can for our team members who always bring two scoops of dedication to the…
At M3 Group, we make sure to sprinkle in a little appreciation whenever we can for our team members who always bring two scoops of dedication to the…
Liked by Benjamin Maxim
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I started my first business when I was 12 years old. I walked door to door recruiting kids for my day camp and collecting $1 per day per kid. I…
I started my first business when I was 12 years old. I walked door to door recruiting kids for my day camp and collecting $1 per day per kid. I…
Liked by Benjamin Maxim
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Benjamin Maxim was featured in the recent issue of Digital Transactions taking a look at how new technology, consumer affinity for digital payments…
Benjamin Maxim was featured in the recent issue of Digital Transactions taking a look at how new technology, consumer affinity for digital payments…
Liked by Benjamin Maxim
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