boost.ai’s Post

We are excited to announce that Benify has launched Beni, their cutting-edge AI assistant, powered by boost.ai 🎉 Beni is set to revolutionize how users interact with Benify's platform, providing instant support and enhancing the overall user experience. Proud to support our customer in bringing this innovative solution to their users. Discover how Beni can transform your workplace support and keep your employees engaged and informed like never before. Say hello to a smarter, more efficient way of navigating Benify. Welcome, Beni! 🌟

Exciting #webinar alert from CallMiner! 🚀 Join CallMiner's Sr. Director of Strategic Alliances, Eduardo Von Borstel, Atlanticus' SVP of Support Services, Dari Damazo, and boost.ai's SVP & General Manager, NA, Chase Tarkenton, as they dive into strategies for effectively evaluating chatbot technology and key metrics to enhance customer satisfaction and operational efficiency. Don't miss out on these valuable insights July 25! Register now 👇

Thank you to all of our customers and partners who attended our Summer Update in Copenhagen! 🇩🇰 During the event, boost.ai co-founder Henry Vaage Iversen shared insights on key trends in #ConversationalAI — notably, “the hybrid approach” and “responsible AI.” Of course, if you missed out, our AI experts are always available to answer your questions. 😇 We also enjoyed an interactive demo of the Generative Action platform from Gen AI specialist Jens Steno. Jens showcased how Gen Action operates through both chat and voice, highlighting how we gain measurable insights from the input and the output given to the #VirtualAgent to ensure full control, transparency and ownership. We had a great time and loved sharing these insights and updates. What are you interested in hearing about next from the boost.ai team?

There was no shortage of excitement about the future of #CustomerExperience at the 4th Annual Customer Experience in Financial Services Conference 2024 in London. 🇬🇧 Our UK team had a great time engaging the many attendees (over 200!), including many senior level CX professionals representing banks, building societies, insurance and other financial services. The conference was all about exploring the latest advancements in both customer-centric and digitized services — which just happen to be areas where our enterprise-ready, #GenAI-empowered #ConversationalAI products excel. 😊🤖 Aman, Lewis and Adam all had a great time demo-ing our products and highlighting what makes our virtual assistants so incredible. Of course, you can always sign up for your own customized, one-on-one demo. Which of our curated selection of demos are you interested in exploring? 🤔💭 https://boost.ai/demo

𝗛𝗼𝘄 𝗰𝗮𝗻 𝘆𝗼𝘂 𝗲𝗹𝗲𝘃𝗮𝘁𝗲 𝘃𝗼𝗶𝗰𝗲 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗯𝗼𝗼𝘀𝘁.𝗮𝗶? ☎️ 🚀 Voice channels are crucial for organizations. They handle significant operational costs and high traffic volumes, yet often fall short in providing a satisfying caller experience. In this #TechDemoThursday we demonstrate an advanced automated calling system that utilizes a sophisticated blend of technologies from boost.ai. We will cover the following: 💬 Predefined and generative responses  🔒 Authentication  🗣️ Barge-in (interrupting the virtual agent)  🔄 Seamless topic switching 📲 SMS confirmation  🛠️ Generative Action using knowledge, action hooks, API hooks & guardrails By combining boost.ai’s powerful tools with the thoughtful application of Large Language Models (LLMs), we’ve created a system that significantly enhances automation levels. This transformation turns the voice channel into a more efficient and user-friendly interface, delivering substantial value to customers. 𝘖𝘶𝘳 𝘢𝘱𝘱𝘳𝘰𝘢𝘤𝘩 𝘨𝘰𝘦𝘴 𝘣𝘦𝘺𝘰𝘯𝘥 𝘮𝘦𝘳𝘦𝘭𝘺 𝘪𝘯𝘤𝘳𝘦𝘢𝘴𝘪𝘯𝘨 𝘢𝘶𝘵𝘰𝘮𝘢𝘵𝘪𝘰𝘯; 𝘪𝘵’𝘴 𝘢𝘣𝘰𝘶𝘵 𝘦𝘭𝘦𝘷𝘢𝘵𝘪𝘯𝘨 𝘵𝘩𝘦 𝘦𝘯𝘵𝘪𝘳𝘦 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘦𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦. 𝘞𝘦 𝘢𝘪𝘮 𝘵𝘰 𝘮𝘢𝘬𝘦 𝘦𝘢𝘤𝘩 𝘪𝘯𝘵𝘦𝘳𝘢𝘤𝘵𝘪𝘰𝘯 𝘮𝘰𝘳𝘦 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦, 𝘱𝘦𝘳𝘴𝘰𝘯𝘢𝘭𝘪𝘻𝘦𝘥, 𝘢𝘯𝘥 𝘦𝘯𝘫𝘰𝘺𝘢𝘣𝘭𝘦. 🌟 #VoiceAutomation #CustomerExperience #ConversationalAI #GenAI

A hearty “dziękuję!” to everyone who stopped by our booth at Salesforce’s World Tour Essentials in Warsaw, Poland! 🇵🇱The entire boost.ai team, Cherie Landman, Jerry Haywood, Eivind Tøllefsen and Nói Björnsson, had great conversations with event attendees about our best-in-class conversational AI products and how they’re automating processes and reducing costs in both banking and insurance.  It was an exciting opportunity to showcase demos of how our advances with #VirtualAgents and #GenAI  is transforming the customer and agent experience. Plus, we loved the chance to connect directly with the Salesforce team and strengthen our relationship with a key partner! We had such a great time, we made sure to capture our experience in video to share with you all, take a look. If you missed the chance to talk to us at the event, you can always connect with us https://boost.ai/contact to learn more about our #ConversationalAI products or even book your own personalized demo - https://boost.ai/demo 🤖

What’s next for boost.ai? 🤔 Find out during our Summer Update on 26 June, 2024 in Copenhagen! 🇩🇰 VP Nordics Thomas Vollmer will kick things off with short presentation, followed by a look into the near future for both #ConversationalAI and #GenerativeAI from boost.ai co-founder Henry Vaage Iversen. 🤖👀 Then, Gen AI specialist Jens Steno will present a live demo of the latest feature and improvements of our platform. We’ll wrap things up with a Q&A session and networking opportunities! Register now to join us from 10.00 am — 12.30 pm for a morning full of insights, market updates, networking and refreshments. The conference will be presented in Danish and English. https://lnkd.in/eg6s_aRH

“Danke!” to everyone who joined us at VIER Unlimited Communication 2024 in Hanover, Germany. 🇩🇪Our panel was the only English-speaking session at the event, which made our incredibly positive reception all the more special! Congratulations to boost.ai Head of Voice Sam Danby for his presentation on AI voice development in the U.S. and the Nordics over the last five years. We believe the insights he shared about the evolution and use of voice bots will inspire many to embrace the future development of #ConversationalAI and #VirtualAgents. We made a lot of great connections during the event, which we know will develop into even stronger partnerships. We’re excited for our future in the German market.

Who do you think was faster on the Porsche Cars North America simulator - Rob Clarke or Todd Blevins? 🏁 🏁 🏁 Let us know who your money would be on in the comments. Another big thanks to CallMiner for inviting us to speak at their LEARN speaker series in Atlanta at the Porsche Experience Center. 📞📞📞 #boostai #CallMiner #CAI #GenAI #CX #Porsche