Andrew Claude

Are you Gen Z or a Millennial working in the hospitality industry? What are your thoughts on how the industry is adjusting to new generational expectations? Is it even possible for an industry famed for long hours and shift work to adjust to these? Share your thoughts.

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Are you asking about staffing capacity before you book your meeting or event at a hotel? If not, you should, because much of the hospitality industry is still struggling to build up its staff after mass layoffs, furloughs and resignations post-pandemic. It’s one way you can ensure that your guests are getting the service they deserve while attending your meeting or event.

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PERE Hospitality Report 2024: navigating market disruptions in hospitality. Despite the current challenges in hospitality, there are significant opportunities for well-capitalized owners, says Rockbridge’s James Merkel. Read the full interview here: https://lnkd.in/esSPH5YU

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Travel truly IS essential! For wellness, infrastructure, economic boosts and so much more. ❓Where are your fave places to travel? Stay? Eat? Hidden gems? Best service you’ve ever had? Tag your place(s) in the comments below 👇🏽 and let’s get folks experiencing the power of hospitality! 🫶💫🍍

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Aloha, HSMAI Hawaii Chapter community! 🌺 Check out this insightful article by LODGING Magazine: "Seven Ways Hoteliers Can Foster Better Partnerships with Meeting Planners." Learn how personalized experiences, transparent communication, and strategic collaborations can elevate guest satisfaction and drive business success! Read more: https://lnkd.in/g_nKhtaq #HospitalityPartnerships #EventPlanning #HotelIndustry #HSMAIHawaii

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The hospitality industry has faced its share of challenges in recent years, but for many, issues around staffing continue to pose a problem. A lot of hotels around the world are struggling to attract and retain employees, which in turn is impacting their operational efficiency, service, and ultimately, the guest experience. So what’s the answer? There are many factors at play, but creating a positive, communication-friendly work environment is an essential ingredient, especially one that’s free from language barriers… and this is where #artificialintelligence can play a crucial role. Combining hardware, cloud software, and mobile connectivity, Relay is seeking to eliminate language-related barriers with its breakthrough AI functionality, allowing for real-time face-to-face language translation via talk or text. Their "TeamTranslate" enables teams to select their preferred language so all messages they send or receive are automatically translated accordingly – a potential game-changer for #hospitality. More info via International Luxury Hotel Association https://lnkd.in/esbD6eZY #hoteltech #hoteltechnology #hospitalitytechnology #hotelindustry #hospitalityindustry 

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If you’re considering upskilling in hospitality, or simply looking to understand an aspect of your current or future hotel role, HSMAI Academy has over 30 online courses, 2 certificate programs, and 4 certifications across Revenue, Digital Marketing, Sales, and Analytics. Explore the options and check out just how accessible and affordable your next level skills are here 👉 https://hsmaiacademy.org/ #hsmaiacademy #upskilling #easylearning #hospitalityeducation

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If you’re considering upskilling in hospitality, or simply looking to understand an aspect of your current or future hotel role, HSMAI Academy has over 30 online courses, 2 certificate programs, and 4 certifications across Revenue, Digital Marketing, Sales, and Analytics. Explore the options and check out just how accessible and affordable your next level skills are here 👉 https://hsmaiacademy.org/ #hsmaiacademy #upskilling #easylearning #hospitalityeducation

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If you’re considering upskilling in hospitality, or simply looking to understand an aspect of your current or future hotel role, HSMAI Academy has over 30 online courses, 2 certificate programs, and 4 certifications across Revenue, Digital Marketing, Sales, and Analytics. Explore the options and check out just how accessible and affordable your next level skills are here 👉 https://hsmaiacademy.org/ #hsmaiacademy #upskilling #easylearning #hospitalityeducation

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Maximizing Destination Marketing Organization (DMO) Impact: The Power of Collaborating with Industry Experts and Educators for Tourism and Hospitality Learning Environments https://hubs.ly/Q02tWvlT0

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Hotel group sales can account for over 25% of annual hospitality sales. Capitalizing on potential leads will help your hotel stand out from the competition. Learn more about generating groups sales, hotel events, and large meetings with an article by HospitalityNet. https://buff.ly/3UZDFWa #HospitalityNet #HotelNews #HotelSales #Hospitality #ShopTalk2020

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As we move into the warmer months, we're seeing an increase in visitors eagerly heading to hotels for a much-needed vacation. This increase in guests begs the question: Why should hotels utilize people counting systems? We addressed this issue in our latest blog post, so don't delay - head over to our blog to gain some valuable insights into this topic: https://bit.ly/3x6w6DT #VisitorCouting #HotelManagement #Summer #VisitorAnalysis #Conversion #People Counting #VCount

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Addressing Time Poverty and Friction in the Hotel Industry - Explore solutions to time poverty and friction in hotels, enhancing staff efficiency and guest satisfaction. https://hubs.ly/Q02vQnHr0

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Read a great featured installment from our most recent Watercooler newsletter by Gregg Hopkins! This is a third in a series on the seven phases of the guest journey.

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Third-party meeting planners are some of the most organized people you’ll meet. 📝 They manage many details about not just one group event but, typically, several at once. They’re busy, to say the least, and they make decisions on a timeline. If your hotel property can become a reliable resource for meeting planners, you’ll see more groups coming your way. Examine with us how hotel properties can increase sales by creating long-lasting relationships with third-party meeting planners. 🔗 https://hubs.ly/Q02v4V_60 #Knowland | #Hotels | #Hotelier | #Events | #Meetings | #EventTrends | #GroupDemand

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Join us for a webinar this Thursday that puts a spotlight on a couple of trends that are happening in the hospitality industry for 2024. In this webinar, we'll cover the following topics and how Kipsu is helping hotels face these challenges. 1: Capitalizing on AI and technology 2: How to drive direct bookings 3: Reaching the growing Millennial and Gen Z Market Register for the free webinar here!

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Meet Dhhyey C Sheth Director of HotelKey, a visionary leader featured on Corporate Connect Global. Discover his inspiring journey, innovative strategies, and contributions to the business world. Read more about his remarkable achievements and leadership style. Read the Article Here: https://lnkd.in/gEUXwzKA . . . . #leadership #businessleader #inspiration #innovativestrategies #visionary #entrepreneur #businessjourney #successstory #leader #corporatesuccess #businessinsights #motivation #industryleader #entrepreneurship #businessgrowth #innovation #leadershipstyle #achievement

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🌞🏨 Elevate Your Hotel's Summer Appeal with Expert Strategies! #HospitalityMarketing 👨‍👩‍👧‍👦 Family-Friendly Focus: Leverage amenities like pools and playgrounds. Create memorable family packages with local attractions to enhance value without cutting rates. 🎆 Local Events and Festivities: Capitalize on summer buzz with themed packages. Highlight unique local celebrations or create your own events to draw crowds. 🍴 Seasonal Dining Delights: Refresh your menu with summer flavors and outdoor dining experiences. Consider weekly BBQs or wine tastings to entice food lovers. 🧘‍♀️ Wellness Outdoors: Offer yoga or meditation in your garden. Partner with local adventure businesses for unique guest experiences. 🚣 Adventure Rentals: Equip your guests for local adventures with kayaks or bikes, complete with trail tips to explore the great outdoors. 📲 Content That Converts: Update your digital presence with vibrant summer content. Share insider tips on the best local spots through blogs and social media. 📈 Boost Reviews: Encourage guest reviews to build credibility and attract more visitors during the peak season. 🏖️ Beat the Heat: Market your cool escapes or heat relief amenities to attract guests looking to beat the summer heat. 🔗 Ready to transform your property this summer? Connect with us for bespoke marketing strategies that make waves! #AugrevHotelConsulting #SummerSuccess #TravelBoom

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In a #podcast interview, labor attorney Andria Ryan explains the recent changes to the overtime exemption threshold and banning of non-competes, and why hotel operators need to make plans now. https://bit.ly/3JPie3A #legal #laborlaws #hoteloperations #hospitalitynews

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