ServiceChannel

ServiceChannel

Software Development

Pleasanton, California 13,001 followers

We bring peace of mind to the facility management ecosystem by enabling peak performance in every location.

About us

ServiceChannel empowers facilities and store operations teams to provide the best possible guest experience at every location. Our commercial and enterprise customers achieve brand excellence through our SaaS platform that provides a single source of truth, a marketplace that connects businesses with top service providers, and professionally managed services. Our platform provides real-time, data-driven visibility over business-critical assets, service providers and spend, driving significant ROI and growth for our customer organizations. Key Facts: * 63 countries * 300,000 locations * $6B annual spend processed * 500 leading customers * 5 of 5 most profitable retailers in America * 4 of 10 fastest growing restaurants in US Industries Served: • Retail • Restaurants • Convenience Stores • Grocery/Supermarkets • Finance/Banking/Credit Unions • Healthcare/Urgent Care • Storage & Logistics • Unmanned Assets • Government/Municipal Properties • Educational Institutions • Transportation • Housing & Property Management • Supportive & Community-Based Housing

Website
https://www.servicechannel.com
Industry
Software Development
Company size
201-500 employees
Headquarters
Pleasanton, California
Type
Privately Held
Founded
1999
Specialties
Facility Management, Contractor Management, Retail Maintenance Management, Vendor Sourcing, Restaurant Maintenance Management, CMMS, Vendor Compliance and Risk Monitoring, Integrated Facility Management, Facility Maintenance Software, Service Provider Network, and IFM

Locations

Employees at ServiceChannel

Updates

  • View organization page for ServiceChannel, graphic

    13,001 followers

    Streamlining your service operations just got a serious upgrade. Revolutionize how you handle work orders with the new integration between ServiceTitan 🤝🏼 ServiceChannel! Manage all tasks ✍🏻 directly from ServiceTitan, ensuring seamless updates and eliminating duplicate data entry. This not only saves time but also enhances your operational efficiency, letting you focus more on delivering excellent service. Now, you're setting up, syncing 🔁, and smashing work order deadlines faster than ever before. Transform the way you work with tools designed for the real pace of today’s service demands. 🥊 https://lnkd.in/gAuz49b5 #partnershipgoals #facilitiesmanagement #innovationinaction #servicetitan

  • View organization page for ServiceChannel, graphic

    13,001 followers

    If Brittany West wrote a memoir, it might be titled “From High School Student to Master Trainer: A Journey of Growth and Grit.” 📖    Through the chaos of Hurricane Sandy, mastering digital transformations, and shaping how we all learn and grow at ServiceChannel, Brittany proves that the best way to predict your future is to create it ✨ And she did all this while balancing life as a mom. Explore her story in the comments below 👇🏾 (sort by most recent if it's not visible) and hear how she’s helped us all move forward, one training session at a time. 📚 

  • View organization page for ServiceChannel, graphic

    13,001 followers

    Think your operations are streamlined? Wait till you see what we've got cooking! 👩🏻🍳 Big news—ServiceChannel and ServiceTitan are teaming up 🤝🏽 to transform how service providers manage their business across platforms! No more double data entry; your ServiceChannel work orders now sync seamlessly with ServiceTitan. 🔄 ☝🏼 This integration means more than just convenience—it's about maximizing your efficiency and enhancing the way you manage service requests and project details. Everything you do on ServiceTitan automatically 🆙dates on ServiceChannel, so you can keep your focus where it matters—on providing stellar service. Jump 🤸🏼 into a future where operational excellence is the norm, and managing your client's needs across platforms is effortlessly coordinated. Learn more about how this partnership benefits you 👉🏼 https://lnkd.in/gVtrZpKU #partnershipgoals #facilitiesmanagement #innovationinaction #servicetitan

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  • View organization page for ServiceChannel, graphic

    13,001 followers

    Ever felt stuck with a team that just doesn't click? 🤔    In a world where every connection could turn into your biggest competitive advantage, our upcoming webinar, "Provider Recruiting: Cultivating Connections for a Stronger, More Agile Network," is your gateway to transforming how you build and maintain relationships with service providers. Discover strategies to: 🎯 Identify major opportunities to empower your team.  🔍 Scout and secure top talent, focusing on overall performance.  🔄 Optimize your lineup by keeping your bench engaged.  📊 Track crucial metrics to speed up your progress.  🌱 Foster the growth of your future leaders.    Gain practical insights from seasoned FM professionals and get direct answers during our live Q&A session. Can't make the live event? Register to receive the replay and elevate your network management skills at your convenience! 🗓 Tuesday, July 30, 2024  ⏰ 9:00 AM PDT ⌛ 1 hour   👉 Don't miss out on building a network that not only meets but exceeds modern demands. https://lnkd.in/gbgCV_x6 #facilitiesmanagement #providernetworking #serviceexcellence #webinar #professionalgrowth 

  • View organization page for ServiceChannel, graphic

    13,001 followers

    Feeling bogged down by outdated processes and compliance headaches? 🔄 The "Summer 2024 Product Release" webinar is your key to unlocking efficiency like never before 💡    This is a GAME-CHANGING 🏃🏼♂️💨     With features like a revamped compliance manager and an intuitive planned maintenance interface, these tools are designed to simplify your processes and ensure you remain on top 🔝 of regulations.     Experience a ✨ new ERA ✨ of efficiency that transforms how you manage every aspect of your facilities. Tune in now for strategies that keep you compliant without the hassle. 🔗 https://lnkd.in/gAsHzyBF #facilitymanagement #innovation #compliance 

  • View organization page for ServiceChannel, graphic

    13,001 followers

    🆘 Keeping up with facilities management can feel like riding a unicycle on a tightrope while juggling flaming knives-it's a tricky undertaking that only the most experienced can do well, and taking your eye off the ball could have lasting consequences. One of those consequences? Overspending. 💸    Isn't it time to come down to solid ground? Learn how ambitious businesses can take control 🎛️ with the added visibility you need to optimize maintenance and profitability, find the right service providers, and minimize asset downtime. Discover how holistic facilities management programs are key 🔑 to keeping costs in check in our blog in the comments below 👇🏾 (sort by 'most recent' if it's not visible) #facilitiesmanagement #assetmanagement #sustainability 

  • View organization page for ServiceChannel, graphic

    13,001 followers

    Facing rising service costs? 🧯 Discover game-changing tools to slash expenses NOW! ⏰ Transform your approach to facility management with our Summer 2024 Product Release 🌎 LIVE event! We're rolling out new ways to boost service, prevent downtime and revenue loss, ensure compliance, and avoid costs — available only on ServiceChannel. Learn how to automate asset repairs, delegate landlord costs, and track regulatory compliance — all in one session! 🤯 Register 🎟️ today to secure a smarter way forward. If you can't attend live, register to receive the recording. #facilitiesmanagement #compliance #webinar #businessefficiency #sustainability #costsaving    🎙️ Hosted by Chris Zach, Senior Director of Product Marketing, with insights from Janel Zuffi and Leum Fahey, Directors of Product Management, and Brad Howard, Product Manager.    You can register here: https://lnkd.in/gAsHzyBF

  • View organization page for ServiceChannel, graphic

    13,001 followers

    Your business could have only 90 DAYS left 😱 to meet new refrigerant regulations! 🕒 Time's ticking, and your readiness could set you apart. 🫴🏽 Here are some key steps to turn these regulations into a competitive edge. 👉🏻 Swipe, learn, and act—find our full guide in the comments below for seamless navigation through these changes! 👇🏾 (sort by 'most recent' if it's not visible) #sustainability #compliance #climateaction #facilitiesmanagement 

  • ServiceChannel reposted this

    View profile for Siddarth Shetty, graphic

    Chief Business Development Officer | SaaS and Marketplace Platform Executive | Angel Investor & Advisor | Member Board of Directors | Podcast host - Elevating Brick & Mortar

    Really looking forward to being part of PwC's Annual Occupier Summit in NYC next week. Promises to be a great event with great engagement and speakers. I also have the pleasure of moderating a panel discussion with Richard Leurig, CPTO at Accruent, Randy Hoff, Sustainability leader at PwC and John T. Forester, Energy and Sustainability leader at The RMR Group. It's going to be a good one! If you are in the NYC area and a leader that supports any of the functions within the Built Environment and/or are a ServiceChannel customer, we would love to see you at the event. You can learn more and register for the event at - https://lnkd.in/gPiKs9TW Event Details Date: Thursday, July 18th, 2024 Time: 10:00am – 6:00pm Location: PwC NYC Office (300 Madison Ave, New York, NY) Lunch will be catered, and drinks / networking will follow shortly after the event See you there!!

    View profile for Kevin Fossee, graphic

    Bringing digital solutions to help real estate organizations transform. Proud to be working with my PwC colleagues across the globe as our Global Real Estate Digital Leader.

    PwC’s 2nd Annual Occupier Summit PwC will be hosting a highly anticipated real estate occupiers summit this summer in New York, and you’re invited! Please join us for an unforgettable afternoon of connections, collaboration, and celebration of our successful partnerships. This event is designed to provide you with a unique opportunity to expand your professional network, exchange industry leading insights, and foster meaningful relationships with other industry leaders. Event Details  Date: Thursday, July 18th, 2024  Time: 10:00am – 6:00pm  Location: PwC NYC Office (300 Madison Ave, New York, NY)  Lunch will be catered, and drinks / networking will follow shortly after the event Speakers  Kevin Fossee – PwC’s Global Digital Real Estate Leader   Edward Wagoner – Former JLL CIO   Joe Harrington – PwC’s Global Digital Technology Leader  David Shebay – PwC’s Finance Managed Service Leader   Amee Appel – PwC’s ProCo Managed Service Leader David Gibson – CoStar’s V.P. Sales   Siddarth Shetty – ServiceChannel’s Chief Business Dev. Officer   Randy Hoff – PwC’s CRE Energy Efficiency and Sustainability Strategy Leader Topics & Trends in Focus   Artificial Intelligence, ESG, Space & IoT, Managed Services and other technology trends shaping the industry  Expect an afternoon filled with engaging conversations, thought provoking ideas, and a vibrant atmosphere. Our team has carefully curated a program that includes interactive activities, informative presentations, and ample opportunities for you to connect with fellow professionals from diverse backgrounds. If you have any questions or require further information, please do not hesitate to reach out to me via email, at kevin.fossee@pwc.com. We sincerely look forward to welcoming you. Email me for information: kevin.fossee@pwc.com

    PwC’s 2nd Annual Occupier Summit

    meetpwc.cventevents.com

  • View organization page for ServiceChannel, graphic

    13,001 followers

    When you sink your teeth into big challenges 🦷, they can become opportunities for transformation... 🦈 Smile Brands Inc. decided that, to deliver on their promise of “Smiles For Everyone,” they needed to move from a system that was “very human-dependent to an automated solution,” as Scott Graverson, Director of Facilities and Dental Equipment, says. With over 600 locations and 23,000 work orders 😮 per year , finally getting a system of record revolutionized their business. They’ve cut down on costs too; just by deferring work orders that were their landlords’ responsibility, they’ve already saved $80K. 🤟🏼 Scott’s team led the transformation by leveraging ServiceChannel's: 😁 Automation processes; to track and streamline all workflows & communication  😄 Provider Search; to source new, high-performing service providers which ultimately improves resolution times and cuts costs  😆 Analytics; to “manage our vendors and spend by trade very efficiently” and work cross-functionally, with everyone seeing the same data    Smiles delivered? Most definitely!    #facilitiesmanagement #healthcare #innovation #customersuccess #healthcarefacilities 👣 Step into our story of customer innovation and impact. You can find the full case study in the comments below! 👇🏾 

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Funding

ServiceChannel 6 total rounds

Last Round

Series B

US$ 54.0M

Investors

Accel
See more info on crunchbase