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Inktel Contact Center Solutions
Outsourcing and Offshoring Consulting
Doral, Florida 21,573 followers
A leading business process outsourcer specializing in creating personalized call center solutions. #AddPassion
About us
Our Company Inktel is a leading business process outsourcer that specializes in creating personalized call center solutions which enable our clients to increase market share, improve operational efficiency, and decrease operational cost. Our Mission Our Mission is to be our clients’ most valued and trusted business partner. At the heart of our mission is Inktel’s “Passion for People” philosophy which creates an environment for the highest operational performance in our Industry. Our Solution The focus of each Inktel solution is to create value for our clients by fully maximizing each customer interaction. This focus has led to the creation of Inktel’s “Customer First” operating model which utilizes an optimal mix of agent, technology, performance, and analytics solutions to ensure value creation. Inktel Solution Suite comprises the following operational areas: • Sales & Revenue Enhancement • Revenue Protection • Customer Support • Sales Lead Management • Field Sales Support • Account Management • Multi-Lingual Support • Retention & Loyalty • Seasonal & Peak Support • Personalized Self Service • Multi-Channel Email, Chat, & Mobile • Social Engagement Strategy
- Website
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http://www.inktel.com
External link for Inktel Contact Center Solutions
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Doral, Florida
- Type
- Privately Held
- Founded
- 1997
- Specialties
- direct marketing, contact center, call center, database management, graphic design, e-commerce, outsourced business solutions, social media marketing, and e-marketing
Locations
Employees at Inktel Contact Center Solutions
Updates
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Join us in celebrating Yanin Corona as our May Employee of the Month! 🎊 We appreciate all that you do and are lucky to have you on the team. #inktel #employeeofthemonth #grateful
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😀 New episode out with Nelson Flores-Giacometto - Head of Marketing at Buena Vista Creative - Check it out for a wealth of marketing knowledge. #marketinginsights #buenavistacreative #inktel #thehappycustomerchannel
🎙️Special Episode Drop: BUENA VISTA CREATIVE. We had the pleasure of sitting down with Nelson Flores-Giacometto, the Head of Marketing at Buena Vista Creative, to uncover successful digital marketing practices, hospitality and cannabis industry insights. This episode is packed with a wealth of knowledge you don’t want to miss. https://lnkd.in/eVj7wVDY Don't forget to like, share, and subscribe for more insightful episodes! #MarketingTips #HospitalityIndustry #CannabisMarket #SocialMediaMarketing #DigitalMarketing #MarketingPodcast #BusinessInsights #MarketingStrategies #PodcastEpisode #MarketingExpert #BuenaVistaCreative #MiamiMarketingAgency #MarketingAgencyforHire #MiamiMarketing
EP. 46 - Nelson Flores-Giacometto | Buena Vista Creative: Agency Life. Hospitality. Cannabis.
https://www.youtube.com/
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It's been 5 years!!! A special thanks and congratulations to our very own Geysa Alvarez! You're the cornerstone for so many teams, and we're so proud to have you as part of the Inktel Family. #inktel #anniversary Geysa Alvarez, MBA
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The Happy Customer Channel is dropping a new episode on Thursday featuring Nelson Flores-Giacometto, Head of Marketing Buena Vista Creative. Stay tuned. #thehappycustomerchannel #buenavistacreative #inktel #digitalmarketing #customerservice #customercare #worldclasscustomerservice
Only two more days till our next episode drops… who’s excited? We sit down with Head of Marketing at Buena Vista Creative - Nelson Flores-Giacometto 🔥😄 #thehappycustomerchannel #buenavistacreative #customersatisfaction #marketing #digitalmarketingagency
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Congratulations on your 5 year Inktel anniversary, Loretta Henderson! We're grateful for your outstanding service, commitment and dedication to our team. #FiveYearAnniversary #Inktel #PassionforPeople
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We’re live at the Customer Contact Week conference in Las Vegas! Inktel is ready to welcome you at booth 1506. Come see firsthand how Inktel is transforming customer service with our innovative solutions. Don’t miss the chance to engage with our team and explore new ways to enhance your customer contact strategies. The future of service starts here! 🌟 #CCW2024 #CustomerContactWeek #AddPassion #CXAI
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Inktel is thrilled to sponsor and participate in the Customer Care Week conference in Las Vegas from June 3-5. Join Dan Arriola, John Hellman, and Erwin Jacobo at booth 1506 to discover how Inktel is revolutionizing customer service. Don't miss out on the opportunity to learn about our innovative approaches to delivering exceptional care! #CCW2024 #CustomerCareWeek #AddPassion
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Check out this episode of The Happy Customer Channel feat. Frank Judd Justiniano, our Director of Talent Acquisitions!
EPISODE 44 HAS DROPPED! Dan Arriola sits down with Director of Talent Acquisition at Inktel Frank Judd Justiniano to talk all things Fashion, Fragrance & Football. Did you know, that Frank has a fragrance collection of 400+ bottles... neither did we! Find out more about Frank by clicking the link below! https://lnkd.in/eWRgQYBP
EP. 44 - Frank Judd | Fashion, Fragrance, Frank & Football: Style Insight + The 2024 Met Gala
https://www.youtube.com/
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Inktel Contact Center Solutions reposted this
Monday sets the tone for the entire week. It's not just the start, it's the foundation. Embrace its power, tackle challenges, and set your goals in motion. Make Monday count! #NewWeekNewGoals Inktel Contact Center Solutions