Employers are struggling to keep up with the evolving needs of talent and risk falling behind if they don’t bridge the growing divide related to workplace expectations. The 2024 Kelly Global Re:work Report uncovers how some organizations are thriving amid the fast-changing business climate. Get the full report here: https://mykelly.me/3WWEfVF
KellyConnect | Contact Center Solutions
Consumer Services
Troy, Michigan 6,172 followers
Outsourcing with us creates exceptional experiences. A Kelly Professional & Industrial solution provider.
About us
KellyConnect® breaks down the boundaries of traditional contact center solutions. KellyConnect delivers over 40 million contacts a year with over 7,000 virtual agents and over 500 on-site agents, delivering a 93% client satisfaction rating. Our size may show that we can deliver with scale, but what we are just as proud of is that some of the programs are as small as ten agents. Whether on-site or virtual, customers know us for the quality of our delivery. Leveraging 70 years of contact center staffing, we deliver holistic talent outsourcing solutions connecting the people, processes, and technology clients need to create exceptional experiences.
- Website
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https://www.kellyconnect.com/
External link for KellyConnect | Contact Center Solutions
- Industry
- Consumer Services
- Company size
- 5,001-10,000 employees
- Headquarters
- Troy, Michigan
- Type
- Public Company
- Founded
- 2010
- Specialties
- Outsourcing, Contact Center, Talent Management, and Outcome-Based Solutions
Locations
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Primary
Get directions
999 W Big Beaver Rd
Troy, Michigan 48084, US
Employees at KellyConnect | Contact Center Solutions
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Brent Childress
A mountain never climbs itself!
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Josh Gadberry
Vice President of Operations | Medtech and Pharma | Helping life science organizations cultivate high performing, collaborative, BPO solutions
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Jeff Bielik
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Cheryl Calcaterra
Director & Operations Lead @ KellyConnect | Driving Contact Center Success
Updates
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Customer support teams can create significant competitive advantages for organizations. From personalization and accessibility, to AI and performance metrics, Cheryl Calcaterra from KellyConnect shares the top 5 customer support trends contact center leaders need to know. https://lnkd.in/gsA9BA_n
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KellyConnect | Contact Center Solutions reposted this
Is it awards season already? We’re proud to be ranked as the #1 best temporary staffing firm again this year. Thanks to everyone who makes our community a wonderful place to work and grow. Read more: https://lnkd.in/gwZ8gmn4
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KellyConnect | Contact Center Solutions reposted this
We were thrilled to attend Reliable Logistics annual BBQ! It was a fantastic event, and we are grateful for the opportunity to connect with our valued client. #Networking #ClientRelations #KellyConnect
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We were thrilled to attend Reliable Logistics annual BBQ! It was a fantastic event, and we are grateful for the opportunity to connect with our valued client. #Networking #ClientRelations #KellyConnect
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Happy Fourth of July from all of us at Kelly! 🇺🇸 Today, we celebrate the spirit of independence and the values that make our country great. Our offices will be closed on July 4th as we celebrate with our loved ones. We will resume normal operations on July 5th. Wishing you a safe and memorable Independence Day!
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🏡 Happy National Work from Home Day! Whether you're a seasoned remote worker or new to the WFH life, today is a great opportunity to celebrate the benefits of remote work. Check out these insightful tips on how to make the most of your remote work experience: https://mykelly.me/3XCQeYY #NationalWorkFromHomeDay #RemoteWork
Happy National Work From Home Day
info.kellyservices.com
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Embrace the flexibility of #RemoteWork! Tomorrow is National Work from Home Day, so we're sharing some valuable insights on staying motivated while working from home. Check out these practical tips to enhance your productivity and maintain a healthy work-life balance: https://mykelly.me/3VGZkl6 #WorkFromHome
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🌈 Celebrating Diversity at KellyConnect! 🌈 At KellyConnect, we embrace diversity as a cornerstone of our culture. This month, we celebrate the unique perspectives and contributions that make our workplace vibrant and inclusive for all. Join us in fostering an environment where everyone can thrive. #Diversity #Inclusion