For consumers
Use our complaint checker to answer a few questions about your complaint, what has happened and the financial business you want to complain about.
- You should give the financial business you’re unhappy with a chance to sort things out before bringing your complaint to us.
- If you haven’t complained to the business yet, read our complaining to a financial business guide.
- If your complaint is ready to send to us, the checker contains links to our complaint forms.
Answering the questions in the checker is not a formal assessment of your complaint and your answers are not recorded.
Click the answer that applies to make a start.
