How to donate your pre-loved items

How to donate pre-loved items

Donate your quality, pre-loved items or buy from our shops and online marketplaces.

When your donated pre-loved items are sold in our stores or on our online marketplace, you help keep products in use for longer making more use of the energy and resources used to make them.

 

Find your nearest shop        

 

Drop off your pre-loved items to your local CRUK shop ​

You could help us to make your donations go further by easily dropping your bags and boxes into your nearest shop. Please call in advance so that our teams can be ready to receive your donations or direct you to a nearby shop with a larger capacity to support you. 

Find your nearest shop
 
Our shops and superstores are always in need of good quality donations:​
• Clothing & Footwear
• Jewellery & Accessories​
• Homeware & Kitchenware​
• Antiques & Collectables​
• Furniture & Electricals (in select shops and superstores)​
 

We accept bags which are of standard 'bag for life' size (450x380x180mm) or larger than this (no heavier than 7kg). You can also donate your items in boxes if you prefer.

Occasionally there may be situations where we aren’t able to accept items from certain categories such as Books & Media, which is at the discretion of the driver. ​

We appreciate all donations, but we are unable to accept items which we cannot sell and would require us to pay for disposal. ​

This includes anything dirty, damaged or with missing parts.

Find out more about the items we can't accept
 
If you can't drop off your donations to your local shop, then you can use the options below. ​
 

Home collection​

We can collect from you if:

• You're donating furniture and live within a 20-mile radius of one of our Superstores which sells furniture. You can also donate any amount of bags at the same time if you wish.
• You're donating 25 or more bags (no furniture) and live within a 20-mile radius of any of our shops and Superstores.
 
We accept bags which are of standard 'bag for life' size (450x380x180mm) or larger than this (no heavier than 7kg). You can also donate your items in boxes if you prefer.

Please ensure all donated items are securely tied up in bags, or protected in boxes or other appropriate packaging, ready for the driver to collect before submitting a collection request.

 
Arrange a collection
 
Arrange a furniture collection

 

Business or Corporate Partner collection ​

We can collect from you if you would like to donate 25 or more bags, furniture, or pallets of stock. 

Arrange a collection
 

High-value items

If you have high-value items you wish to donate, please get in touch via the email link below.

We will need to know the below details to make initial enquiries so please include these when you contact us: 

  • Contact name 
  • Full address 
  • Telephone number 
  • Description of items (brand, model, condition etc.) 
  • Estimated value and photos (if possible)

Email us