SNAP-R FAQs - What Identification Number should I communicate to BIS when I have a question regarding a prior Work Item submission?
Once you have submitted your Work Item to BIS, you should check your Work Item acknowledgment queue to obtain your BIS status. A Work Item that has been successfully registered into the BIS licensing system will be assigned a seven character Application Control Number (ACN). The format of the ACN is the alpha character ‘Z’ followed by six numerals. When contacting BIS regarding a registered Work Item submission, please only communicate the ACN. The application reference number should only be referenced if your Work Item submission is rejected by BIS as denoted in the Work Item acknowledgment.