SNAP-R FAQs - An employee who was an active SNAP-R user has suddenly left the company. The EAR requires exporters to inform BIS in the event of the termination of a SNAP-R user so that the user account can be disabled. However, we need to be able to access all draft an
Q. An employee who was an active SNAP-R user has suddenly left the company. The EAR requires exporters to inform BIS in the event of the termination of a SNAP-R user so that the user account can be disabled. However, we need to be able to access all draft and submitted Work Items created by that user. How will SNAP-R address this issue?
A. You can contact the SNAP-R Help Desk via e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.or phone at (202) 482-2227. They will be able to assist in the reassignment of ownership of the affected Work Items to any other SNAP-R user within your company, allowing these Work Items to be viewed, edited, and submitted by that user. This situation can be avoided by having a policy of giving at least two people administrative rights to each Work Item.