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Customer Review
Reviewed in the United States on March 4, 2019
I got this unit based on the reputation of all of my other Bose equipment (several sets of headphones, a mini speaker) and am pretty happy with this purchase. Setup was very smooth and the only thing that took any time was assembling the stands for the surround speakers, the pictorial instructions were ok. Replacing my existing sound bar and sub with the Bose took about 90 seconds. The app is a little clumsy, but had zero problems with the initial setup and adding it into my household wifi. The app very deliberately (I assume because of people had problems) throws a splash screen and a caution about a time soak when updating the firmware of the unit, but with an awesome internet connection it only took me 10 minutes (app said it would be 25), after that it was off to the races. Doing the calibration with the headset only takes a couple of minutes and you're done. The large universal remote is just ok, all of the devices in my setup use bluetooth and they tend to fight with each other, it also doesn't have the voice control option that both of my devices use, so the new remote pretty much sits on the coffee table. Beyond that, the sound? Awesome! It's kinda amazing how many regular tv shows have surround encoding and movies are like being at the theatre. The sub doesn't shake the walls, but it's plenty loud enough that you know it's there, the surround speakers, although tiny, seem to be plenty loud for my 10x12 room. Getting it all balanced takes some tweaks with the app, but once it's set, it's all consistent. Overall, couldn't be more pleased, do wish it didn't cost so much (!), but it's Bose.
