Eckoh

🎥 #LiveWebinar Join us for a LIVE webinar where we delve into Eckoh's research on home agents and their impact on consumer trust. Walk away with key insights, understand the findings, and acquire a useful toolkit to effectively communicate your dedication to safeguarding customer information, building trust, and turning insights into actionable strategies. ➡️📲 Register Here: https://buff.ly/4cpV28C

🚨 2 Days left! Join us for a LIVE webinar where we delve into Eckoh's research on home agents and their impact on consumer trust. Walk away with key insights, understand the findings, and acquire a useful toolkit to effectively communicate your dedication to safeguarding customer information, building trust, and turning insights into actionable strategies. ➡️📲 Register Here: https://buff.ly/4cpV28C

Nearly 9 out of 10 consumers say it’s important that the companies they purchase from make sure their payment information is kept secure. Our groundbreaking ‘Hitting Home’ report reveals that consumers are concerned about agents handing their sensitive payment information, particularly those that are working from home. Find out more about what consumers are saying on this issue and how having the right technology in place to protect their data can help you reassure and retain your customers. https://buff.ly/3RSk2gH

💡 If you feel your contact center sales are stalling, read our short guide on how to convert customer service calls into sales opportunities and grow your bottom line. Get the Guide-> https://buff.ly/3LDHQBv

Two-fifths of consumers would put the phone down if it became apparent that the agent’s home environment was not completely secure. Organizations simply can’t afford to not prioritize customer experience, and remote agent security is a key factor in making a customer feel comfortable when making a purchase, with 55% of consumers saying they see home working agents a risk to their personal privacy and data security. Discover more on how consumers feel about home working contact center agents in our first-of-its-kind research paper, ‘Hitting Home: How Secure is the Home Contact Center’. https://buff.ly/3RSk2gH

📣 Introducing Eckoh's New Embeddable Payment Solution. Embeddable Payments takes #SecureDigitalPayments one step further, allowing clients to secure digital payments and traditional payment cards via all these channels from within their own website. Moreover, as with the full suite of Eckoh’s products and services, this means the client’s PCI-DSS compliance scope and risk of fraud are minimized by removing sensitive data from their environment. 🔍 Explore Eckoh's latest achievement with our embeddable payment solution and a customer success story. Read now. ➡️ https://buff.ly/3Yex63O

🦾 Discover a secure call recording solution that enables you to act on real business insights while removing the risk of recording and storing sensitive data. Learn more > https://buff.ly/3Fmj1a9

🦾 Eckoh helps you to drive customer engagement, trust and loyalty while exceeding compliance requirements and ensuring a high level of security across all your communication channels. Our deep sector expertise and innovative technology will put you ahead of the curve. That’s why global enterprises trust us with their customer data, revenues and reputations. Learn more about us https://buff.ly/3KCdoqF

🌐 Global brands trust #CallGuard to handle billions of dollars of phone payments with speed and simplicity. CallGuard delivers patented, market-leading security, powering you to PCI DSS 4.0 compliance and beyond. It’s a fast and sustainable way to reduce fraud risk and protect your customers' card data. Discover more in our product video ➡️ https://buff.ly/3LmEnar

Over half of consumers would be put off using a company again if it became apparent that an agent’s home environment was not completely secure. But home working shouldn’t be a risk, as it offers agents the flexibility to balance shift patterns around their family life, education, and more. By being transparent about the technology in place to secure home agents, your company can drive customer trust whilst also offering a more flexible way for contact center agents to work. Read ‘Hitting Home: How Secure is the Home Contact Center’ to understand more about how consumers really feel about home working agents. https://lnkd.in/evCybJJi