Sabio

We are on site at Genesys London Office near King's Cross station! Exciting discussions are underway as we explore the latest advancements in AI, Salesforce, Sabio Mission Control, Sabio Wellbeing Companion, our Time Off app and Genesys' #WEM expertise. Our goal as Genesys' most certified and accredited partner? To help our customers bridge the gap between capability and adoption, ensuring you get the most value from your Genesys' solutions. Together we're elevating customer experiences to new heights! #Sabio #Genesys #Innovation #CustomerExperience

More than 80 women across Sabio Group UK came together this week to host our first ‘Women In Tech’ event. 🙌 This empowering initiative – led by Sabio’s Mel Bogin - was launched with the aim of fostering collaboration, support, and growth among the talented community of women we have at Sabio. Mel said: “The technology space in the UK has been largely male-dominated over the last few decades - however, I am committed to closing that gap. In launching this initiative, I wanted to create a community in the UK that provides a platform to elevate the skills and knowledge that the amazing female talent at Sabio possess.” A special thank you to guest speaker Vicky Nisbet, Senior AVP at Salesforce, for her inspiring advice on empowering women in the workplace. A great first speaker for a fantastic opening session! #SabioWomenInTech #WomenInTech #EmpoweringWomen #TechCommunity #Inspiration #Sabio

The #DORA conversation continues at The Walbrook Club. Our CTO Rob Scutchings took a deep dive into customer experience considerations when preparing for and working towards compliance to the approaching regulations. Rob was followed up by Adele Turner of Baringa who took attendees from the likes of Atos and Novuna through the seven pillars to DORA compliance. #operationalresilience #DORA #financialservices

Today, our team are at the prestigious The Walbrook Club in London, collaborating with Avaya and Baringa as we dive into some critical discussions with #financialservices firms around the impending Digital Operational Resilience Act (DORA) regulations. As the countdown begins ahead of the January deadline we want to ask all financial services firms: Are you prepared for the new DORA regulations? #DORA #OperationalResilience #DigitalTransformation #FinancialServices #Sabio #Avaya #Baringa

Hello All! 🎁 Operation Christmas Box 2024: A Heartfelt Thank You! 🎁 We are thrilled to share the success of Operation Christmas Box Golf Day, held on July 9th at the beautiful Foxhills Golf Club. Together we have raised over £15,000 and counting from this event. This incredible event wouldn’t have been possible without the support and generosity of our amazing Customers, Partners, Sponsors, and the unwavering commitment of my Salesforce team. A huge thank you to everyone who contributed to making this day special: 🙏 Customers - Your enthusiasm and participation throughout the event were truly inspiring. Your support fuels our mission and helps us make a real difference.🙏 🤝 Partners Sabio , Natterbox , Certinia Your collaboration and dedication were key to bringing everything together seamlessly. We value the strong relationships we have built with each of you. 🤝 🎉 Sponsors - Your generous contributions have significantly impacted our ability to deliver joy and hope through Operation Christmas Box. Thank you for believing in our cause🎉 🎁 Charity - Operation Christmas Box the feedback on the day and post has been nothing short of exceptional. The charity is a special one. 🏆 Salesforce - To all of the teams that hosted on the day, raised money for Operation Christmas Box and to Nick Oakley for your relentless work, organisation and enthusasium to make the third annual golf event the biggest and best so far! 🏆 Together, we have created something special that will bring joy to many lives, delivering boxes to all on operation this Christmas. Let’s continue this spirit of giving and collaboration as we look forward to future initiatives. It’s amazing that in just three years we have built this amazing Salesforce event to this size and are able to deliver impact for key charities! Here’s to many more in the future. #OperationChristmasBox #ThankYou #CommunitySupport #Gratitude #Teamwork #GivingBack #Salesforce #FoxhillsGolfClub #Sabio #Natterbox #Certinia #Zinkt

Join us tomorrow at The Walbrook Club in London for an exclusive event. Hosted by Sabio, Avaya, and Baringa, this gathering will empower you with crucial insights to: - Identify vulnerabilities in your Disaster Recovery strategy - Leverage cloud solutions for operational resilience - Implement regular testing and documentation - Navigate regulatory challenges and avoid costly failures 🔗 Register now to ensure your financial services remain robust in 2025 and beyond. https://lnkd.in/eY4uMHGc Rob Scutchings, Adele Turner, James Dodson, MBA, CMgr MCMI #DORA #FinancialServices #CustomerExperience

Last week, our colleagues in Spain had the incredible opportunity to volunteer at the Madrid Food Bank. Together, the team sorted food that will be distributed to soup kitchens and charitable organisations, ensuring that those in need receive essential support. This experience was not only fulfilling but also a valuable lesson for their children about the importance of giving back to the community. Well done to everyone who took part and made this initiative possible. It was an amazing team effort! 👏 #SabioVolunteerDay #Volunteering #GivingBack #Dare2Do #LifeatSabio

Adamo Telecom Iberia S.A.U. partnership with Sabio Group delivers impressive results in telecom customer service transformation: - 10% improvement in service level  - 16% absorption rate of customer interactions via AI  - Stable call volumes despite significant customer base growth  - High customer satisfaction maintained Our latest case study showcases how strategic automation can enhance customer service without compromising on quality. Adamo's story is a true benchmark for customer service innovation in the telecommunications industry. 👏 Read more: https://lnkd.in/dSWNjsND #CustomerExperience #Telecommunications #CustomerService #CX 

Attention Financial Services Orgs: FCA Consumer Duty Deadline is approaching! 📢 The 31st July 2024 deadline for closed books compliance is just around the corner. Are you prepared? Key points to consider:  - This deadline applies to products and services held in closed books  - Firms need to review closed books and customer service processes  - Technology can help achieve compliance (e.g., call recording, speech analytics, data analytics) Don't wait until the last minute. Ensure your closed books meet FCA standards for consumer protection today. Read James Dodson, MBA, CMgr MCMI latest blog post to find out more: https://lnkd.in/gaH_hPwn #ConsumerDuty #FCA #FinancialServices #CustomerExperience #Compliance 

Yesterday we sponsored the Salesforce Charity Golf Day and it was a huge success! Despite the rain, we had an incredible time supporting Operation Christmas Box, a registered charity that provides gift boxes to Armed Forces personnel on duty overseas on Christmas day. The spirits were high, and the cause couldn't be more worthy. Huge thanks to Salesforce, Natterbox and Certinia for your support on the day, and to the entire Sabio team involved! 👏 #ProudSponsor #CharityEvent #Salesforce #OperationChristmasBox