Arriva UK Trains

As the dust settles on the general election result and we await further details on the timeline and specifics for rail reform in the UK, we can turn our attention to the #EURO2024 semi-finals ⚽. It struck the team at Rail Partners that football isn’t the only competition in town. Off the pitch the remaining four teams have competition on their railways too 🚆. Read more in our blog here: https://lnkd.in/e8XrgCiE

Our Managing Director David Brown recently spoke with Paul Clifton about the importance of unlocking the potential of open-access operators, which provide vital connectivity for people and businesses in areas of the country that would otherwise be underserved by the regular timetable. In the interview, David sets out four key areas that can be addressed now to empower open-access operators like Arriva’s Grand Central Rail to drive further innovation, value for money and growth: 1. Clarity on scoring criteria – There must be greater clarity on precisely what tests are being used to secure open access applications. Operators need to know the criteria their applications are being judged against, with clear guidance on the overriding priorities and objectives that will determine success.   2. Visibility of spare capacity – Greater transparency is needed from Network Rail, or its successor, over what capacity is available for use. It can often be incredibly challenging to see what paths are possible.   3. Speed of decision making – The decision-making process must be streamlined. We know from Grand Central’s own experience introducing a new stop at Peterborough that the current process is overly complex and leads to unnecessary delays, especially once the bid is submitted.    4. Length of access agreements – If an application is successful, the access agreement should be long enough to provide the level of certainty the operator needs to be able to properly invest in its fleet and its colleagues.  You can read more on David’s interview with RAIL Magazine's Rail Review here. https://lnkd.in/ei-b6UdW

We are overjoyed to have taken home not one but two awards at the Railway Innovation Awards on Friday (21 June). Firstly, we won the Environment and Sustainability award for the Implementation of HVO Fuel in the Class 68s. Launching in July 2023, this was the first instance of Hydrotreated Vegetable Oil (HVO) being used in passenger service in the UK. This was a big step in the right direction for our focus on delivering our Right Route 2030 vision. Secondly, alongside our friends at CGA Experience and CrossCountry Trains, we won the People, Skills and Diversity award for the CGA Empathy Lab. The lab tests the power of empathy training and by using immersive content, provides staff with skills they can use in conflict and emotional situations to enhance the customer experience. Thank you to lead judges and prize presenters (Jo Lewington BSc(Hons) MRICS and Adeline Ginn MBE), and Modern Railways for a brilliant day which honoured members of the Chiltern Railways team for their hard work and perseverance on these crucial projects. #UKRailInnovationsAwards2024 #railwayawards #empathytraining #hvofuel

Arriva is a leading pan-European transport provider with the vision of being the passenger transport mode of choice. Neil Shah, IT & Digital Director, and Kevin Smith, Head of Digital Growth at Arriva UK Trains, share why Nagarro’s technical expertise and high-quality delivery have been instrumental in delivering best-in-class digital customer experience and enabling the business to make insight-led decisions. #FluidicEnterprise  

Have you spotted something new at Highams Park station? 👀 Peter, Lord Hendy of Richmond Hill joined ARL service delivery manager Mohammed Tohow and the local community on Saturday 25 May to unveil a new addition to the historic station's exterior. Find out more here 👉 https://bit.ly/ARLhppl

Great atmosphere at Birmingham Pride today with colleagues from Chiltern Railways and the wider Arriva UK Trains businesses. Well done Martin Brady for all the organising and keeping everyone where they should be today!

Our UK application to expand our Grand Central Rail open access services could improve connectivity and bring additional capacity of over 550,000 seats annually between the north of England and London's King's Cross station. This is a growth opportunity for the railway and a positive proposal for our passengers. By encouraging more train travel, we can build greener communities with improved connectivity to jobs and leisure, helping to ensure Britain’s rail system thrives long into the future. Arriva UK Trains 🚆 📈 Read more ➡ https://gloo.to/F4qv

📣 The Chiltern Railways Community Investment Fund has now gone live for 2024/5! 💸 Our fund is open for not-for-profit organisations to deliver community rail projects that add social, economic or environmental value for local people. If you have a compelling community project or an innovative idea to improve a station, then we encourage you to apply for funding of between £10k and £25k. 🚆 Previous projects range from rail education visits for school children to the delivery of community artwork projects to brighten up station spaces. 🙏 Please ensure the group is registered as a charity or not-for-profit organisation and operates within 5 miles of a Chiltern Railways managed station.   Click here to access our application form ➡️ https://lnkd.in/eiH6KNzC and read about some of the great work done last year in the article below!

Our Head of Business Intelligence stephen warner spoke at last week's Amazon Web Services (AWS) summit alongside colleagues from Arriva Group and Arriva UK Bus, setting out how we're using data to empower our colleagues to make even better decisions for customers - leveraging insights at scale across our operating companies.

We are delighted to welcome Anjuli Ramburuth as ARL's new finance director. Anjuli joins ARL from Arriva UK Bus, where she was head of finance, supporting the London business. She brings 18 years of experience and expertise, having worked in several commercially-focused finance leadership roles within the foodservice industry before joining Arriva Group. Find out more here 👉 https://bit.ly/ARLar #LondonOverground #ArrivaRailLondon #LondonTransport #RailIndustry #Rail