Chiltern Railways

Our new partnership with ape2o has seen the installation of an ultra-filtered water machine at London Marylebone station. The innovative water machine provides the public with the option of still or sparkling filtered water with 10% of every refill being donated to ocean, freshwater and marine life conservation projects. 🌊 The plan is for more of these machines to be set up at Chiltern stations in the future which will help reduce the number of single-use plastic bottles. The initiative ties in perfectly with our ‘Right Route’ 2030 vision and sustainability aims. #sustainability #water #partnership #station

We are proud to support two new leisure trails through our Community Investment Fund. 🤝 Thanks to Oxfordshire Community Rail Partnership, the trails at Banbury and Bicester North offer a wonderful day out, encouraging more visitors to the region and promoting sustainability. Our Community Investment Fund is aimed at delivering social, economic and environmental value to local communities and these new trails will better connect our stations with local businesses. #oxfordshire #community #sustainability #travel

We have enhanced our interpretation services by announcing a partnership with British Sign Language company SignLive Ltd. Customers travelling with Chiltern can now contact us via a British Sign Language (BSL) interpreter from the SignLive app. Using the app, customers can contact the Chiltern customer service team who are on hand to answer queries such as booking tickets, checking journey planners and booking passenger assistance. 🚆 The BSL interpreter will then relay queries back to us, which is crucial for improving accessibility for Deaf and Hard of Hearing customers travelling with Chiltern. We are determined to provide an inclusive railway for everyone and improving communication between customers and Chiltern colleagues is a huge step in the right direction. To find out more about SignLive, visit https://signlive.co.uk/ #accessibility #chilternrailways #traintravel #customers

A great opportunity here at Chiltern working directly to me leading our Control, Resources and Special Events teams. The job holder will need to balance day to day delivery with developing the function as Chiltern grows. Resilience, a drive to make tomorrow even better and sense of humour essential.

As a key commuter and leisure hub on our network, we are very pleased to announce that work has begun on several improvement projects at Banbury station. The projects include the creation of new toilets in the lower ticket hall and the refurbishment of the café and overbridge area, creating a new Costa Coffee retail unit in partnership with Caterleisure Group later this year. The station will also undergo a full internal repaint in early 2025. In preparation for the first stage of improvements, Banbury has been deep cleaned by specialist contractors over the past three months. Caterleisure Group Oxfordshire County Council Cherwell District Council

We are overjoyed to have taken home not one but two awards at the Railway Innovation Awards on Friday (21 June). Firstly, we won the Environment and Sustainability award for the Implementation of HVO Fuel in the Class 68s. Launching in July 2023, this was the first instance of Hydrotreated Vegetable Oil (HVO) being used in passenger service in the UK. This was a big step in the right direction for our focus on delivering our Right Route 2030 vision. Secondly, alongside our friends at CGA Experience and CrossCountry Trains, we won the People, Skills and Diversity award for the CGA Empathy Lab. The lab tests the power of empathy training and by using immersive content, provides staff with skills they can use in conflict and emotional situations to enhance the customer experience. Thank you to lead judges and prize presenters (Jo Lewington BSc(Hons) MRICS and Adeline Ginn MBE), and Modern Railways for a brilliant day which honoured members of the Chiltern Railways team for their hard work and perseverance on these crucial projects. #UKRailInnovationsAwards2024 #railwayawards #empathytraining #hvofuel

We couldn’t be prouder to introduce our new Shareholder I Squared Capital, following the completion of the transaction which includes the whole of the Arriva Group. We can’t wait to work together and forge a dynamic future for passenger transport, with the investment of a highly reputable infrastructure investor. We will continue to work alongside our passenger transport authority clients, delivering a sustainable future for our colleagues and the communities we serve throughout Europe. I Squared share our ambition to decarbonise our fleets and grow our business so we can be stronger than ever. Our CEO, Mike Cooper, welcomed the news and said: “Closing this transaction marks an important milestone and an exciting new chapter for Arriva”. Read our press release here ➡ https://gloo.to/F4tv

Great atmosphere at Birmingham Pride today with colleagues from Chiltern Railways and the wider Arriva UK Trains businesses. Well done Martin Brady for all the organising and keeping everyone where they should be today!

We're delighted to unveil a community-led refresh of the Dorridge ticket hall! The Friends of Dorridge Station and the Heart of England CRP supported the delivery of the project, which included the deep cleaning and repainting of the ticket hall, as well as the refurbishment of heritage features, ensuring that the station is fit for the future while preserving its history and original charms. Joined by Saqib Bhatti MP MBE and community partners, we celebrated our wonderful volunteer group, who deserve significant credit for delivering community improvements at Dorridge station over the past 15 years. Next week marks Community Rail Week - a time to celebrate community activity across rail stations in the UK. If you’re looking to adopt your local station or apply for funding for a community project, you can visit https://lnkd.in/eiH6KNzC! 

📣 The Chiltern Railways Community Investment Fund has now gone live for 2024/5! 💸 Our fund is open for not-for-profit organisations to deliver community rail projects that add social, economic or environmental value for local people. If you have a compelling community project or an innovative idea to improve a station, then we encourage you to apply for funding of between £10k and £25k. 🚆 Previous projects range from rail education visits for school children to the delivery of community artwork projects to brighten up station spaces. 🙏 Please ensure the group is registered as a charity or not-for-profit organisation and operates within 5 miles of a Chiltern Railways managed station.   Click here to access our application form ➡️ https://lnkd.in/eiH6KNzC and read about some of the great work done last year in the article below!