Trouble logging in?

These steps are what we recommend (in this order):

1. Clear your browser cache.
2. Enable cookies in your browser privacy settings.
3. If you are using Safari as your browser, you also need to enable cross-site tracking by disabling the Prevent Cross-Site Tracking option. Go to Preferences, then click Privacy, and select “Prevent cross-site tracking.”
4. Reset your password.

Note that, by default, Safari blocks third-party cookies while Firefox and Chrome accept them. Internet Explorer blocks third-party cookies by default but allows users to accept them. Some firewalls (McAfee, etc.) or browser plug-ins may affect your browser’s cookies settings, so you may need to check those as well.  If these steps do not resolve the issue, please visit this page or contact mary@msjdn.org.  We’re here to help!