Shipping policy

 

Mooala.com Shipping Policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Note, for wholesale order, your order will arrive in multiple boxes and may arrive on different days.

 

Continental U.S. Shipping Rates and Estimates 

We offer free flat rate shipping on all wholesale within the continental U.S. United States; we do not ship to AK or HI. At this time we do not offer any expedited shipping rates.

 

International Shipping 

At this time, we do not ship to any countries outside of the United States. We do ship to HI, AK, the US Virgin Islands, and Puerto Rico. 

 

Shipping to P.O. boxes

At this time, we do not ship to any P.O. boxes, and Mooala communicates this on each product page. Should a customer enter a P.O. box into the shipping address, we cannot guarantee the shipment’s delivery, and the customer will be responsible for any additional shipping charges. The order will not be refunded.

 

Shipping to Military Bases & Diplomatic Addresses

We can ship to military or diplomatic address APO, FPO, DPO, but the shipping speed may vary on location and can take up to 6 business days to arrive. 

 

Shelf Life of Mooala.com Products

We guarantee 90 days of shelf life on products from Mooala.com. Mooala's shelf-stable products can remain unrefrigerated prior to opening, but once opened should be refrigerated.