Refund policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! At this time we do not have a return or refund system in place, but in the event that you are dissatisfied with your purchase, please reach out to us directly at info@mooala.com. We pride ourselves in creating the best, quality plantmilks on the market, and want to ensure that your experience with Mooala products meets those standards.

In the event that your order arrives damaged in any way, please email us as soon as possible at info@mooala.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution. If you have any further questions, don’t hesitate to contact us at info@mooala.com.