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Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
Help Your Employees Manage Their Reentry Anxiety
Leadership & Managing People Digital ArticleA five-step plan that prioritizes wellbeing. -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
A Question of Character
Leadership Magazine ArticleJoe Ryan turned a small-town cosmetics company into a national powerhouse, making employees happy and shareholders rich in the process. Does it really matter that he cheats on his wife? -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Ineffective Sales Leaders Can Cause Lasting Damage
Sales & Marketing Digital ArticleHow to spot them and fix their mistakes. -
How to Set Up a Remote Employee for Success on Day One
Managing people Digital ArticleFour strategies for managers. -
How to Keep Your Star Performers in Trying Times
Employee retention Best PracticeWhen the economy is slow and unemployment rates are high, it’s easy to think your employees will happily stay put in their current jobs. But that’s a dangerous assumption. Research shows that voluntary turnover rates increase as consumer confidence builds. This means, as a manager, you need to figure out ways to retain your top […] -
Mentors, Stop Saying "I Understand"
Leadership & Managing People Digital ArticleToo many leaders over-relate and under-listen. -
Reopening the Office? Here's How to Stymie Transmission of Covid-19.
Finance & Accounting Digital ArticleTo stop the virus, you need to understand how it spreads. -
Is it Time for Mutiny?
Managing people Digital ArticleA close study of the real thing — seafarers’ insurrections during the Age of Discovery — might help you decide. -
How Obama and Clinton Stack Up as Managers
Government Digital ArticleThe conventional wisdom on leadership and management is clear: the first matters more than the second. Warren Bennis‘s classic On Becoming a Leader is typical. In a lengthy comparison between leaders and managers, he describes leaders as luminaries and managers as mere mortals. For example: • “The manager administers; the leader innovates.” • “The manager […] -
When Should You Let an Employee Make a Mistake?
Managing people Digital Article“Put my training wheels back on,” Sophia said in a stern tone, “Or I’m not going to ride my bike!” She had just turned four that day and wanted to learn to ride a bike like her older sister. Now she wasn’t so sure. After a lot of encouraging and a little stubbornness of my […] -
How Leaders Can Escape Their Echo Chambers
Leadership and managing people Digital ArticleSix strategies to ensure your team tells you what you need to hear. -
Find Success Your Own Way
Robert Steven Kaplan, author of "What You're Really Meant to Do," explains how to reach your unique potential. -
What Makes Someone an Engaging Leader
Leadership development Digital ArticleAnd how organizations can develop more of them. -
How to Push Your Team to Take Risks and Experiment
Experimentation Digital ArticleNormalize failure. No, really: Do it. -
Use Tension and Conflict to Create Breakthrough Products
Creativity Digital ArticleOppositional goals can actually increase creativity. -
How Great Managers Manage People
Talent management Digital Articleby Paul Michelman
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Research: 4 Ways Employees Respond to DEI Initiatives
Diversity and inclusion Digital ArticleIt’s not as simple as classifying people for or against diversity, equity, and inclusion. -
How to Get the Most Out of Your Relationship with a Career Sponsor
Motivating people Digital ArticleThese four strategies can help. -
Creating Stability Is Just as Important as Managing Change
Motivating people Digital ArticleTo do their best work, employees need to feel a sense of consistency — not constant upheaval. -
Stop Playing Favorites
Managing people Magazine ArticleAll managers have in-groups and out-groups. Here’s how to manage those dynamics more effectively. -
3 Ways to Build a Culture That Lets High Performers Thrive
High potential employees Digital ArticleStop getting in the way of your top talent. -
Constant Change Is Rewriting the Psychological Contract with Employees
Managing people Digital ArticleIn the face of rising dissatisfaction, leaders need to revisit their unwritten agreements with workers — and agree on a sustainable path forward. -
5 Traps to Avoid as You Gain Power as a Leader
Power and influence Digital ArticlePower will change you — and your relationships. How you wield it can make or break your success. -
3 Ways to Compassionately Hold Your Team Accountable
Motivating people Digital ArticleWhy some teams are more successful at meeting deadlines, hitting targets, and growing revenues. -
How Gen AI Can Make Work More Fulfilling
AI and machine learning Digital ArticleResearch-backed ways to increase employees’ enjoyment of work by reducing time spent on unpleasant tasks. -
When Your Team Offloads Their Stress onto You
Managing employees Digital ArticleFive strategies for taking care of yourself so you can care for others. -
Research: Why We Choose the Hard Way to Do Tedious Tasks
Health and behavioral science Digital ArticleAnd how to stop getting stuck in ruts. -
5 Signs Your One-on-Ones Aren’t Working
Meeting management Digital ArticleAnd how to make the most of your face time with direct reports. -
3 Ways to Make a Request That Doesn’t Feel Coercive
Managing people Digital ArticleTo get an authentic yes, give your employee room to say no. -
How to Talk to an Employee Who Isn’t Meeting Expectations
Difficult conversations Digital ArticleIt’s an opportunity to address the gap between the work they’re delivering and the company’s goals. -
4 Strategies to Guide Your Team Through a Departmental Transition
Organizational change Digital ArticleStart by communicating the “why” clearly and authentically. -
When Someone You Manage Isn’t Following the Return-to-Office Policy
Managing people Digital ArticleHow to strike a balance between enforcing company mandates and supporting the needs of your team. -
4 Common Types of Team Conflict — and How to Resolve Them
Leadership and managing people Digital ArticleAdvice backed by three decades of research into thousands of team conflicts around the world. -
Does Your Organization Have the Energy to Transform?
Strategy Digital ArticleHow managers can measure and manage their company’s capacity for change. -
Research: When Employees Identify with Their Company, They’re Less Likely to Recognize Gender Discrimination
Workplace discrimination Digital ArticleBeware the “not here” bias. -
Before You Start Collaborating with Someone, Talk About Your Work Styles
Having an explicit conversation about your preferences will set the relationship up for success.
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Marshall & Gordon: Designing an Effective Compensation System (A)
Leadership & Managing People Case Study11.95View Details CEO Kelly Browne wrestles with the design of a new compensation system to promote the collaboration and cross-selling necessary for supporting her firm's... -
Citibank: Performance Evaluation
Finance & Accounting Case Study11.95View Details Citibank has introduced a new, comprehensive performance-scorecard system. A regional president struggles with a tough decision: how to evaluate an outstanding... -
StandOut 2.0: Assess Your Strengths, Find Your Edge, Win at Work
28.00View Details The Groundbreaking Strengths Assessment from the Leader of the Strengths Revolution. In the years since the publication of "First, Break All the Rules... -
Rob Parson at Morgan Stanley (A)
Organizational Development Case Study11.95View Details Rob Parson was a star producer in Morgan Stanley's Capital Markets division. He had been recruited from a competitor the prior year and had generated... -
Jensen Shoes: Lyndon Brooks' Story
Leadership & Managing People Case Study11.95View Details Jane Kravitz (Caucasian female), strategic product manager, and Lyndon Brooks (African American male), a member of her staff at Jensen Shoes, a successful... -
Martha Rinaldi: Should She Stay or Should She Go?
Organizational Development Case Study8.95View Details Martha Rinaldi has been an assistant product manager at leading beverage company Potomac Waters since graduating from business school. Rinaldi is frustrated... -
Ameco Beijing: Benefits of Performance Appraisals
Organizational Development Case Study11.95View Details On January 5, 2015, the chief executive officer of the Beijing Aircraft Maintenance and Engineering Corporation (Ameco) was busy reviewing the company's... -
Kramer Pharmaceuticals, Inc.
Sales & Marketing Case Study11.95View Details The 12-year career of Mr. Bob Marsh is traced, from recruitment to termination. Data on Kramer's sales management, performance evaluation, compensation,... -
Transpower New Zealand: Evaluating Board Performance
Organizational Development Case Study11.95View Details Mark Verbiest, Chairman of Transpower New Zealand, initiated a performance review of Transpower's board of directors. The review, which took four months... -
The Case for Good Jobs: How Great Companies Bring Dignity, Pay, and Meaning to Everyone's Work
32.00View Details From MIT professor and pre-eminent voice on Good Jobs comes a leadership guide for choosing excellence and providing good jobs that offer a living wage,... -
Solo Cup in 2007: Dollars in the Details
Finance & Accounting Case Study11.95View Details The case discusses the operational, strategic, and financial turnaround at Solo Cup, a manufacturer of disposable dining wares. Solo Cup's troubles were... -
Mobil USM&R (A): Linking the Balanced Scorecard
Finance & Accounting Case Study11.95View Details The CEO of the marketing and refining division of a major oil company is in the midst of implementing a profit turnaround. He transforms the strongly... -
Note on Hackathons
Leadership & Managing People Case Study8.95View Details Organizations have often sought to meet the pressures of rapid change through novel ways of managing human capital to boost innovation and productivity.... -
Wolfgang Keller at Konigsbrau-TAK (A)
Leadership & Managing People Case Study11.95View Details Wolfgang Keller, manager of the Ukrainian subsidiary of a German beer company, faces a managerial dilemma. His subordinate, Dmitri Brodsky, is a talented... -
Specialty Medical Chemicals
Leadership & Managing People Case Study11.95View Details A new general manager is supposed to rekindle growth. Seven months later, he questions the abilities of his direct reports. An organizational psychologist... -
Royal DSM: From Continuous Transformation to Organic Growth
Strategy & Execution Case Study11.95View Details Royal DSM CEO Feike Sijbesma was pondering the challenges of shifting DSM's global organization from the constant transformations of the past 100 years... -
United Bank of India: Present Fiasco and Future Plans
Finance & Accounting Case Study11.95View Details In 2013, United Bank of India (UBI), predominantly present in the eastern and northeastern parts of India, faces considerable difficulty in managing its... -
Giving and Receiving Feedback Evaluation
Leadership & Managing People Case Study11.95View Details This chart can be used to help students reflect on and document their feedback conversations. In the course of giving or receiving feedback, we often... -
Bandwidth.com: Answering the Call
Organizational Development Case Study11.95View Details -
A Primer on OKRs
Management Case Study8.95View Details The OKR framework is a popular goal-setting and strategy execution tool that uses goal setting through "Objectives" and measuring performance using "Key...
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Giving a High Performer Productive Feedback
Managing people Best PracticeGiving feedback, particularly constructive feedback, is often a stressful task. As counterintuitive as it may seem, giving feedback to a top performer can be even tougher. Top performers may not have obvious development needs and in identifying those needs, you can sometimes feel like you’re being nitpicky or over-demanding. In addition, top performers may not […] -
Help Your Employees Manage Their Reentry Anxiety
Leadership & Managing People Digital ArticleA five-step plan that prioritizes wellbeing. -
Marshall & Gordon: Designing an Effective Compensation System (A)
Leadership & Managing People Case Study11.95View Details CEO Kelly Browne wrestles with the design of a new compensation system to promote the collaboration and cross-selling necessary for supporting her firm's... -
Is Your Company Using Employee Data Ethically?
Managing people Digital ArticleThe trade-offs can be complex. -
A Question of Character
Leadership Magazine ArticleJoe Ryan turned a small-town cosmetics company into a national powerhouse, making employees happy and shareholders rich in the process. Does it really matter that he cheats on his wife? -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Ineffective Sales Leaders Can Cause Lasting Damage
Sales & Marketing Digital ArticleHow to spot them and fix their mistakes. -
How to Set Up a Remote Employee for Success on Day One
Managing people Digital ArticleFour strategies for managers. -
How to Keep Your Star Performers in Trying Times
Employee retention Best PracticeWhen the economy is slow and unemployment rates are high, it’s easy to think your employees will happily stay put in their current jobs. But that’s a dangerous assumption. Research shows that voluntary turnover rates increase as consumer confidence builds. This means, as a manager, you need to figure out ways to retain your top […] -
Mentors, Stop Saying "I Understand"
Leadership & Managing People Digital ArticleToo many leaders over-relate and under-listen.