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Digital Transformation Is About Talent, Not Technology
Leadership & Managing People Digital ArticleHow to future-proof your personnel - especially in uncertain times. -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
Both Sides Now
Strategy & Execution Magazine ArticleWhat's an oligonomy? A market with few sellers and few buyers, says market watchdog Steve Hannaford, and Wal-Mart controls the most notorious one. -
Executive Incentives vs. Corporate Growth
Boards Magazine ArticleBonuses and other forms of incentive compensation are an effective motivator of executives to achieve ever higher earnings per share. The drive to produce short-term results, however, often influences management to forgo investment in capital equipment and R&D that would benefit the corporation several years hence even more than improved earnings next year would. The […] -
Don't Let a Single Metric Drive Your Business
Technology & Operations Digital ArticleTo get the full picture, look at a constellation of data. -
Global Manufacturers at a Crossroads
Global Business Magazine ArticleAs multinationals decrease their direct investment in low-wage markets, they're opening the door to dangerous competitors, says Deloitte consultant Peter... -
Why Network Neutrality Is Good for Business
Web-based technologies Digital ArticleEditor’s note: For an opposing viewpoint on this topic, see Robert E. Litan’s and Hal J. Singer’s entry “Why Business Should Oppose Net Neutrality.” In business school, where I teach, students are often predisposed to see legal concepts as impenetrable and foreign. I watch the lightbulbs go on as they see that Microsoft’s antitrust woes, […] -
Diversification via Acquisition: Creating Value
Mergers and acquisitions Magazine ArticleDuring the past 25 years an increasing proportion of U.S. companies have seen wisdom in pursuing a strategy of diversification. Between 1950 and 1970, for example, single-business companies comprising the Fortune “500” declined from 30% to 8% of the total. Acquisition has become a standard approach to diversification. In recent years the productivity of capital […] -
How to Find and Practice Courage
Leadership & Managing People Digital ArticleIt's a behavior you can learn. -
How to Handle an Emotionally Charged Negotiation
Leadership & Managing People Digital ArticleA tool to help leaders bring hidden issues to the table. -
Saving the Internet
Innovation Magazine ArticleCyberspace can be made safer from the chaos and crime that threaten to overwhelm it. But most recipes for security and order come at a very steep price: the loss of the Internet’s creative potency. -
The Toxic Handler: Organizational Hero—and Casualty
Organizational culture Magazine ArticleWhen companies cause emotional pain through nasty bosses, layoffs, and change, a certain breed of “healing” manager steps in to keep the gears moving. They are toxic handlers—unsung corporate heroes who save the day, but often pay a high price. -
Live Life as an Experiment
Managing yourself Digital ArticleIt was an experiment. I was returning an item to the store from which I had bought it. The item was well within the return period, but there would be a 20% restocking fee. Could I evade that fee? What would I have to do or say to persuade them not to charge it to […] -
The Risky Business of Diversification
Innovation Magazine ArticleOn the basis of a sample from the top 200 of the Fortune “500” and data from the PIMS (Profit Impact of Market Strategies) project, this author gives some guidelines for established companies on what to expect from new ventures. He points out that it takes an average of 10 to 12 years before the […] -
“Actually,” She Said, “He Works for Me.”
Consumer behavior Digital ArticleSurprised by a gender stereotype? React calmly, directly, and move on. -
Groupon Doomed by Too Much of a Good Thing
Venture capital Digital Article“Alright, you caught us. We’re actually not making any money. In fact, we are really losing a lot of money.” This is the essence of Groupon’s declaration last week that it will remove the controversial accounting metric called Adjusted Consolidated Segment Operating Income (ACSOI) from its financial statements. ACSOI essentially measures Groupon’s profits before subtracting […] -
Knowing When to Reinvent
Strategy & Execution Magazine ArticleNo business survives over the long term without reinventing itself. But knowing when to undertake strategic transformation-when to change a company's...
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Smartkarma: Market Opportunity in Investment Research
Innovation & Entrepreneurship Case Study11.95View Details Co-founded by Raghav Kapoor in Singapore in 2014, Smartkarma was an innovative e-commerce-based independent platform for providing investment research... -
Terumo (C)
Sales & Marketing Case Study5.00View Details This case provides a further update on the firm's decision regarding its U.S. sales strategy for its catheter products and the progress of Solution Pack.... -
Odyssey Healthcare
Innovation & Entrepreneurship Case Study11.95View Details In January 2001, Dick Burnham, CEO of Odyssey Healthcare, and Odyssey's Board of Directors were considering selling the hospice care company to a larger... -
Chase Sapphire: Creating a Millennial Cult Brand
Sales & Marketing Case Study11.95View Details The launch of the Chase Sapphire Reserve credit card was enthusiastically received by millennial consumers, a cohort that had previously eluded JPMorgan... -
Atera NYC (A): Turbulent Times in the Kitchen
Strategy & Execution Case Study11.95View Details Atera Restaurant, New York City, February 2015. Jodi Richard closed the door behind her with a ton of questions. She had just come out of the final meeting... -
Steinhoff International and the Stock Exchange
Finance & Accounting Case Study11.95View Details Steinhoff International Holdings N.V. was a holding company, whose subsidiaries manufactured, distributed and sold furniture and household products. Steinhoff... -
The Online Economy--Strategy and Entrepreneurship Course Architecture Note
Innovation & Entrepreneurship Case Study8.95View Details This note provides an overview of the Harvard Business School course "The Online Economy: Strategy and Entrepreneurship." It covers the framework for... -
Bold and Responsible Leadership in Uncharted Waters: The Future of BW Tankers
Strategy & Execution Case Study11.95View Details Set in January 2019, the case follows Andreas Sohmen-Pao, Executive Chairman of the BW Group, as he reflects on a fruitful year that passed and looks... -
INDCOSERVE: Stirring Up
Sales & Marketing Case Study11.95View Details Agricultural commodities often are characterized by two aspects, viz., seasonality, and shelf life of the produce. Further, in countries such as India... -
Grupo Bimbo: Growth and Social Responsibility
Sales & Marketing Case Study11.95View Details Bimbo, headquartered in Mexico with 2008 sales of $7 billion, was one of the largest bakery companies in the world. Even as it had grown spectacularly... -
Sony Computer Science Laboratories: Sustaining a Culture and Organization for Fundamental Research
Technology & Operations Case Study11.95View Details In late 2019, Dr. Hiroaki Kitano, the president and director of research at Sony Computer Science Laboratories (Sony CSL), had decided he would be stepping... -
Partners HealthCare System, Inc. (B): Cardiac Care Improvement
Technology & Operations Case Study5.00View Details Explores the challenges confronting the CEO at the Brigham and Women's Hospital in the wake of radical changes in the health care environment. As pressures... -
GSI (B)
Strategy & Execution Case Study5.00View Details The follow-on to the GSI A case presents the alternatives available to GSI in the summer of 1995. Former senior manager Gluntz has returned in February... -
Uncharted Waters at Ventoso Ship Supply: A Sensory Marketing Dilemma (B)
Sales & Marketing Case Study5.00View Details This is a three-part, disguised case series. In June 2009, Diana Zanzi was hired by Ventoso Ship Supply, an Italian sailboat manufacturer, to help... -
Bellamy's Turnaround in China
Leadership & Managing People Case Study11.95View Details Set in December 2017, the case discusses Bellamy's Australia Limited (BAL)'s debacle in China, and its subsequent turnaround. BAL was the leading supplier... -
Coca-Cola: Back in Burma
Leadership & Managing People Case Study11.95View Details Coca-Cola has announced the opening of its first bottling plant in Burma in almost 60 years. Since 1962, Burma has been a closed and isolated country... -
Demandforce: Pursuing Entrepreneurial Dreams
Innovation & Entrepreneurship Case Study11.95View Details This case lends itself to courses covering the topic of rapid expansion of an enterprise. By 2012, Rick Berry, the founder and CEO of Demandforce (DF),... -
Sri Lanka Transport (B): The Railroad and the Port
Strategy & Execution Case Study5.00View Details In 1996, Sri Lanka had a mixed public and private bus system, with about one-third of passengers carried by public companies and two-thirds by private.... -
Apollo Hospitals: The Journey of Digital Transformation
Management Case Study11.95View Details This case is about the digital transformation at Apollo Hospitals (Chennai Main) facility. The case enumerates the various digitalization initiatives...
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Smartkarma: Market Opportunity in Investment Research
Innovation & Entrepreneurship Case Study11.95View Details Co-founded by Raghav Kapoor in Singapore in 2014, Smartkarma was an innovative e-commerce-based independent platform for providing investment research... -
Digital Transformation Is About Talent, Not Technology
Leadership & Managing People Digital ArticleHow to future-proof your personnel - especially in uncertain times. -
How to Penetrate the US Market
Marketing Digital ArticleAccounting for almost 30% of world GDP, the United States is the world’s largest and most demanding market for almost everything from oil to microprocessors to premium coffee. Companies around the world aspire to do business in the US, or at least with US companies in their home markets. By doing so, they learn much […] -
Both Sides Now
Strategy & Execution Magazine ArticleWhat's an oligonomy? A market with few sellers and few buyers, says market watchdog Steve Hannaford, and Wal-Mart controls the most notorious one. -
Terumo (C)
Sales & Marketing Case Study5.00View Details This case provides a further update on the firm's decision regarding its U.S. sales strategy for its catheter products and the progress of Solution Pack.... -
Executive Incentives vs. Corporate Growth
Boards Magazine ArticleBonuses and other forms of incentive compensation are an effective motivator of executives to achieve ever higher earnings per share. The drive to produce short-term results, however, often influences management to forgo investment in capital equipment and R&D that would benefit the corporation several years hence even more than improved earnings next year would. The […] -
Odyssey Healthcare
Innovation & Entrepreneurship Case Study11.95View Details In January 2001, Dick Burnham, CEO of Odyssey Healthcare, and Odyssey's Board of Directors were considering selling the hospice care company to a larger... -
Don't Let a Single Metric Drive Your Business
Technology & Operations Digital ArticleTo get the full picture, look at a constellation of data. -
Global Manufacturers at a Crossroads
Global Business Magazine ArticleAs multinationals decrease their direct investment in low-wage markets, they're opening the door to dangerous competitors, says Deloitte consultant Peter...