In October 2021, Delta Air Lines CEO Ed Bastian noted a significant shift in the airline’s workforce as it emerged from the Covid-19 pandemic. Speaking to investors, he called it a juniority benefit. “Many of our most experienced employees have chosen to retire, and that’s opened up opportunities for younger people,” he said, framing the change as advantageous for the company. But juniority benefits were not without costs.
Research: New Hires’ Psychological Safety Erodes Quickly
And what leaders can do to protect it.
July 11, 2024
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Summary.
Across industries, from manufacturing to health care, the luxury of waiting years to benefit from new talent is long gone. Thriving in today’s dynamic economy means bringing new hires up the learning curve faster than ever. Yet, the authors’ latest research suggests one catalyst for learning is often lacking when it’s needed most: psychological safety. They show why newcomers are vulnerable to this loss and present strategies to help preserve their early willingness to speak up.
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HBR Learning
HBR Learning
Leading People Course
Accelerate your career with Harvard ManageMentor®. HBR Learning’s online leadership training helps you hone your skills with courses like Leading People. Earn badges to share on LinkedIn and your resume. Access more than 40 courses trusted by Fortune 500 companies.
What you need to know about being in charge.