Loyalty Partner Solutions

🎉 Happy Independence Day! ✨ Today, as we celebrate the spirit of freedom, unity, and the pursuit of happiness, we also honor the sacrifices made by those who fought for independence. Let’s reflect on how we can continue to uphold the ideals of liberty and justice in our daily lives. At LPS, we're honored to collaborate with leading airlines across the US, fostering seamless travel experiences that embody the essence of independence. To all our American colleagues, customers, and friends, we wish you a beautiful day filled with pride and joy, whether you’re surrounded by loved ones, enjoying fireworks, or simply taking a moment to relax. #independenceday #4thofjuly #loyaltyprograms #airlineloyalty

𝗩𝗶𝗲𝗻𝗻𝗮 𝗥𝗲𝗰𝗮𝗽: 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝗪𝗼𝗿𝗹𝗱 𝗣𝗮𝘀𝘀𝗲𝗻𝗴𝗲𝗿 𝗙𝗲𝘀𝘁𝗶𝘃𝗮𝗹 𝟮𝟬𝟮𝟰 We had an amazing experience at the World Passenger Festival 2024 in Vienna! The event was a fantastic opportunity to gather new insights and connect with railway industry leaders, experts, and innovators from around the world. Our highlights from the WPF:    🚆𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗶𝗻𝗴 𝗥𝗮𝗶𝗹 𝗧𝗿𝗮𝘃𝗲𝗹 𝗶𝗻 𝟮𝟬𝟮𝟰: 𝗠𝗲𝗲𝘁𝗶𝗻𝗴 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 𝘄𝗶𝘁𝗵 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀!🚆  2023 has seen a significant surge in demand for rail travel. However, the excitement was accompanied by challenges, such as overcrowded trains, prolonged use of aging rolling stock, and technical issues leading to more delays. Instead of emerging as a smart alternative to car rides or short-haul flights, the rail customer experience has unfortunately declined in recent months.    💡 𝗛𝗼𝘄 𝗖𝗮𝗻 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗛𝗲𝗹𝗽?💡  At the CEO keynote opening panel, this topic took center stage. LTG Link from Lithuania shared their success story: converting CO2 savings into points for future ride discounts. Their Green Loyalty initiative attracted 18% new customers and grew to 60,000 club members within a year. Imagine the potential impact in larger rail markets like Germany, France, the Nordics, the UK, or Spain!    ✨ 𝗟𝗣𝗦 𝗟𝗲𝗮𝗱𝗶𝗻𝗴 𝘁𝗵𝗲 𝗪𝗮𝘆 𝗶𝗻 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 ✨  Jochen Lehner’s presentation at the loyalty session and our team’s discussions at the LPS booth showcased the transformative power of loyalty programs. By focusing on customer centricity, data management, and tailored loyalty program designs, we’re helping railway companies enhance their customer experience and build stronger partnerships.    Thank you to everyone who stopped by our booth and attended Jochen Lehner's talk. We look forward to staying connected and continuing these conversations!    #RailTravel #LoyaltySolutions #CustomerExperience #Sustainability #Innovation #LoyaltyPrograms #RailwayInnovation #CustomerCentricity

𝗧𝗵𝗲 𝗖𝗼𝘂𝗻𝘁𝗱𝗼𝘄𝗻 𝗕𝗲𝗴𝗶𝗻𝘀: 𝗢𝗻𝗹𝘆 𝟰 𝗗𝗮𝘆𝘀 𝗨𝗻𝘁𝗶𝗹 𝗪𝗼𝗿𝗹𝗱 𝗣𝗮𝘀𝘀𝗲𝗻𝗴𝗲𝗿 𝗙𝗲𝘀𝘁𝗶𝘃𝗮𝗹 𝟮𝟬𝟮𝟰! We’re eagerly anticipating the World Passenger Festival 2024 in Vienna, Austria, and excited to introduce our experts Philipp Correll, Jochen Lehner, Isabella Rosier, and Kay Manazon who will be representing LPS at the event! This dynamic team brings a wealth of loyalty insights, blending expertise from different fields: Kay, our New Business Manager with a deep understanding of customer needs; Isabella, always up to date with the latest industry trends and innovations; Philipp, with his extensive experience as Vice President; and Jochen, whose marketing expertise promises a compelling talk on “Destination Revenues: Creating a Seamless Customer-to-Loyalty-Member Journey.” You won’t want to miss it! Drop by 𝗯𝗼𝗼𝘁𝗵 𝗻𝗼. 𝟱𝟮 to discuss the best ways to enhance customer loyalty and experience with our team. We can't wait to engage with you and explore new ideas together! See you in Vienna! #loyaltyprograms #passengerfest

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𝗩𝗶𝗲𝗻𝗻𝗮 𝗮𝘄𝗮𝗶𝘁𝘀! Our LPS team is gearing up for an exciting time at the World Passenger Festival 2024! We look forward to what this gathering of industry leaders and innovators in passenger transport and mobility will bring with it! We're proud to introduce Jochen Lehner, our Head of Marketing, who will be delivering a compelling presentation titled "𝗗𝗲𝘀𝘁𝗶𝗻𝗮𝘁𝗶𝗼𝗻 𝗥𝗲𝘃𝗲𝗻𝘂𝗲𝘀: 𝗖𝗿𝗲𝗮𝘁𝗶𝗻𝗴 𝗮 𝗦𝗲𝗮𝗺𝗹𝗲𝘀𝘀 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝘁𝗼-𝗟𝗼𝘆𝗮𝗹𝘁𝘆-𝗠𝗲𝗺𝗯𝗲𝗿 𝗝𝗼𝘂𝗿𝗻𝗲𝘆". Jochen will delve into the importance of laying the groundwork for a smooth start to a customer's journey and explore diverse options that can make the journey a successful one, ensuring passengers' seamless transition into loyal customers.  Don't miss Jochen's insightful session! Join us at 𝗯𝗼𝗼𝘁𝗵 𝗻𝗼. 𝟱𝟮 to engage in discussions about loyalty and passenger experience with Jochen and our entire LPS team. See you in Vienna! #loyaltyprograms #passengerfest

𝗟𝗼𝗻𝗱𝗼𝗻 𝗥𝗲𝗰𝗮𝗽: 𝗞𝗲𝘆 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗦𝘂𝗺𝗺𝗶𝘁 𝟮𝟬𝟮𝟰! Our LPS Team had an incredible time at the Loyalty Summit in London last week! The event was packed with insightful discussions and invaluable networking opportunities, giving us fresh perspectives on the evolution of customer loyalty. Throughout the event, we saw a big focus on making loyalty programs more appealing to younger audiences, premium leisure travellers, and infrequent travellers. There was also a lot of discussion about how enhancing personalization and creating seamless, enjoyable experiences can have a big impact on a program’s relevance. Moreover, we also talked about the importance of tapping into technology, particularly AI, to elevate personalization, strengthen fraud detection, and enhance operational efficiency. The event was a wonderful experience for our team, and we were thrilled to meet so many experts imparting the best of their knowledge. Thanks to everyone who made this event so memorable! #loyaltyprograms #customerexperience #customerloyalt  

𝗔𝗹𝗹 𝗔𝗯𝗼𝗮𝗿𝗱 𝗳𝗼𝗿 𝗪𝗼𝗿𝗹𝗱 𝗣𝗮𝘀𝘀𝗲𝗻𝗴𝗲𝗿 𝗙𝗲𝘀𝘁𝗶𝘃𝗮𝗹 𝟮𝟬𝟮𝟰! We are excited to be a proud sponsor and exhibitor at the World Passenger Festival 2024 in Vienna, Austria, on 𝗝𝘂𝗻𝗲 𝟮𝟱𝘁𝗵 𝗮𝗻𝗱 𝟮𝟲𝘁𝗵! Join us and over 2000 global transit authorities for two days of dynamic conversations and insights into the future of passenger transport and mobility. This year's festival is shaping up to be vibrant, sparking conversations on customer experience, digital transformation, commercial strategy, ticketing & payments, marketing, distribution, and much more! Don't miss out on the opportunity to stay ahead of the curve and explore cutting-edge ideas that are revolutionizing the industry. Come visit our 𝗯𝗼𝗼𝘁𝗵 𝗻𝗼. 𝟱𝟮 and let's chat about the many ways we can improve the passenger experience together! See you in Vienna! #loyaltyprograms #passengerfest 

A loud “whooff” to our furry friends! 🐶  June 4th marks Tag des Hundes (Day of the Dog) in Germany, a day dedicated to our four-legged companions. As a group that thrives on loyalty, we couldn't resist celebrating the most loyal friends of all – our PAYBACK GROUP dogs! The response from our team was heartwarming. From big to small, fluffy to sleek, our feed was flooded with adorable dog photos and funny stories. It's clear that loyalty is a trait our team holds dear, both in our professional lives and with our beloved pets. We're always thrilled to welcome our furry friends in the office space. Here’s to a long, happy, and healthy life to all our loyal companions, who fill our lives with love, joy, and endless tail wags. 💖 #tagdeshundes #loyalty #loyaltyprograms

Just 𝘁𝘄𝗼 𝗱𝗮𝘆𝘀 left until the Loyalty Summit 2024 kicks off in London! Our LPS team, David Glantz and Urs Hardekopf, is thrilled to be part of such a dynamic event and looks forward to connecting with fellow industry experts.  David's panel discussion, "𝗧𝗵𝗲 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗧𝗲𝗰𝗵," where he'll be moderating a captivating conversation alongside industry experts, is set to be one of the highlights of the summit. The conversation promises to delve deeper into the future of loyalty programs, and you don’t want to miss it! If you're attending, our team would love to chat! Find them at the event or even better, connect with them on LinkedIn beforehand. Let's share insights, exchange ideas, and pave the way for the future of customer loyalty. See you soon in London!  #loyaltyprograms #customerexperience #customerloyalty

We're thrilled to announce that we will be attending the Loyalty Summit 2024, an event that is a fantastic opportunity to connect with global loyalty leaders and delve into the latest trends in customer engagement.  We're especially excited about the panel discussion "𝗧𝗵𝗲 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗟𝗼𝘆𝗮𝗹𝘁𝘆 𝗧𝗲𝗰𝗵” moderated by David Glantz, our Director of Business Development & Consulting. Alongside David, the following industry experts will be taking part in the panel: ·     Danielle Brown, CMO at Plusgrade  ·     Nejib Ben-Khedher, Divisional Senior Vice President at Emirates Skywards  ·     Len Covello, CTO at EngagePeople We look forward to an insightful conversation on technology use cases beyond the travel sector, upcoming threats as well as opportunities in the loyalty landscape. Come, chat with David at the event and explore the future of loyalty marketing together!  #loyaltyprograms #customerexperience #customerloyalty