Peppers Broadbeach 4 stars

Customer review rating (ALL Rating) 4.4/5 1,716 reviews

Best price
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21 Elizabeth Ave, 4218 BROADBEACH, Australia

Description

Hotel extras

  • Enjoy the luxury and exclusivity of the private cinema with friends or family.

  • Relax and enjoy our outdoor spa, heated resort pool, lap pool, and gymnasium during your stay

  • Enjoy a range of award winning restaurants available on your doorstep.

  • For convenience, we offer each reservation a complimentary car space

  • We are conveniently located in the centre of Broadbeach and across the road from the ocean.

Our accommodation(s)

Hotel location

Peppers Broadbeach

21 Elizabeth Ave
4218 BROADBEACH
Australia

GPS:-28.030805, 153.432188

Telephone
Fax +61 7 5635 1055

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property

2 pools

Immerse yourself in the temperate waters of the outdoor heated resort pool. Perfect in all seasons, it's the ideal place to relax and enjoy the Gold Coast's stunning weather.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,716 reviews

TripAdvisor Rating  4.5/5  4,212 reviews

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Loved the location in the heart of so many eateries and close to the beach. The apartment was spacious and comfortable and we found the staff to be friendly and helpful.

Dear Melanie, We very much appreciate your comments regarding your stay at the Peppers Broadbeach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great location, but fell short of expectations

Customer review rating 2.5/5

Dwayne C. Families - Confirmed reviews ALL

Pretty average experience overall. Apartment was filthy upon arrival so housekeeping came & cleaned it again - even then it was below average and needs a serious spring clean. Maintenance had to fix the broken safe & a blown light. The bedding wasn't setup as requested. The apartment was dated and the furniture needs replacing, lamps were broken, kitchen knives were blunt, the dishwasher was scraping against the kitchen cabinets causing a piece of cabinetry to fall onto the floor. Overall the experience fell well short of expectations and there appeared to be very little quality control.

Dear Dwayne, Thank you for taking the time to tell us about your experience at the Peppers Broadbeach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located

Customer review rating 4.0/5

Chris Families - Confirmed reviews ALL

Great checkin service and the locality was excellent

Dear Chris, Thank you for taking the time to tell us about your experience at Peppers Broadbeach. We are thrilled to hear that you enjoyed your recent stay, it is always a pleasure to receive such wonderful feedback in respects to our staff and facilities. On behalf of the entire team, we thank you for your kind words and look forward to welcoming you back in the near future. Sincerely, Jennifer Farah Front Office Manager

Excellent stay

Customer review rating 5.0/5

Belinda Families - Confirmed reviews ALL

Room and views were amazing, every staff member was friendly and always happy to help . Location was spot on with wonderful restaurants close by as well as beach and shopping centre not more than a 10 min walk

Dear Belinda, Thank-you for sharing such a positive and supportive survey! It’s always special when our guests leave with a lasting impression of the hotel. I was delighted to share your feedback with our team today, which was very encouraging! Belinda, I was wondering if you would be so kind to pass on this positive feedback onto our Trip Advisor Page or Google Reviews. This would mean the world to us, and assist further travellers with making accommodation choices on the Gold Coast. Thank-you for your assistance and I look forward to hearing from you shortly, Sincerely Jennifer Farah Front Office Manager

Great location, staff very welcoming

Customer review rating 4.5/5

Jonathan H. Solo - Confirmed reviews ALL

Have stayed several times previously, always an absolute pleasure, looking forward to returning in August.

Dear Jonathan, Thank you for taking the time to tell us about your experience at Peppers Broadbeach. We are thrilled to hear that you enjoyed your recent stay, it is always a pleasure to receive such wonderful feedback in respects to our staff and facilities. On behalf of the entire team, we thank you for your kind words and look forward to welcoming you back in the near future. Sincerely, Jennifer Farah Front Office Manager

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Other web-users rate our hotel

  • 626 reviews 9.3/10 Location
  • 925 reviews 7.5/10 Room
  • 526 reviews 8.2/10 Service
  • 15 reviews 1.1/10 WiFi
  • 307 reviews 5.1/10 Cleanliness
  • 167 reviews 7/10 Vibe
  • 62 reviews 4.8/10 Value
  • 7 reviews 1.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.