Mercure London Hyde Park Hotel 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.0/5 871 görüş

Mercure London Hyde Park Hotel - Image 1
Mercure London Hyde Park Hotel - Image 2
Mercure London Hyde Park Hotel - Image 3
Mercure London Hyde Park Hotel - Image 4

Açıklama

Otel ekstraları

  • Sakin bir bahçe meydanında bulunan otel Paddington istasyonuna yürüyerek 2 dakika mesafededir.

  • Hyde Park'ın hemen yanındaki otel, Heathrow havalimanına yalnızca 15 dakika mesafededir.

  • Modern bir dokunuşa sahip Victoria dönemi binası yüksek tavanlarıyla konak atmosferi sunar.

  • Lüks banyo malzemeleri ve Nespresso makineleri ve bar, restoran ve spor salonu bulunur.

  • Özel etkinlik planlayıcılar dahil olmak üzere 50 delegeye kadar toplantılar ve etkinlikler.

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Otelin konumu

Mercure London Hyde Park Hotel

8-14 Talbot Square, Paddington
W2 1TS LONDRA
İngiltere

GPS:51.515033, -0.174291

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Restoran
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi
Otele yakın
  • Araba parkı

Bella Italia Paddington

Her gün kahvaltı, öğle ve akşam yemeği için tüm gün açık restoran. Sıcak atmosferi, istisnai hizmeti ve lezzetli İtalyan yemeği seçenekleriyle restoranımız dinlenmek ve yenilenmek için ideal bir yerdir. Klasik İtalyan Yemeğini Londra'ya getiriyor.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.0/5  871 görüş

TripAdvisor Derecesi  4.0/5  1.009 görüş

2024 mükemmeliyet sertifikası

A lovely stay

Tripadvisor puanı 5.0/5

Liam M TripAdvisor onaylı yorum

We really enjoyed our 3 night stay. Room was spotless and well equipped and the location was perfect for Hyde Park concerts and easy access to the city. Breakfast was excellent. All the staff were great with Sophia on the front desk being particularly helpful and cheerful.

Dear 198Liam, Thank you for your wonderful review! We’re thrilled to hear that you enjoyed your 3-night stay with us. Your positive comments about our spotless and well-equipped rooms, perfect location for Hyde Park concerts and city access, and excellent breakfast are greatly appreciated. We’re also delighted to know that our staff, particularly Sophia at the front desk, made your stay more enjoyable with their helpfulness and cheerfulness. We will certainly pass on your kind words to her. We strive to provide a memorable experience for all our guests, and your feedback helps us know we’re on the right track. We look forward to welcoming you back in the future. Kind Regards, Imed Chikhaoui

Amazingly friendly Staff

Tripadvisor puanı 4.0/5

Manchingo Couples - TripAdvisor onaylı yorum

Stayed one night as part of a packaged event in Hyde Park Not a hotel i would have normally chosen The room was extremely compact But was clean and adequately equipped Some free mini bar items included which was good However I have to say that all of the staff we encountered were extremely friendly and professional The girls on the Front Desk were excellent The breakfast room was very busy but despite this it all ran so smoothly Once again with happy courteous staff 10/10 for Service all round Well Done !

Dear Manchingo, Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a positive stay. Your kind words about our staff have warmed our hearts. We strive to provide a welcoming and professional service to all our guests, and it’s wonderful to hear that our team, especially the girls at the Front Desk, made such a positive impression on you. We’re glad that you found your room to be clean and adequately equipped, despite its compact size. We’re also pleased to hear that you appreciated the complimentary items in the mini bar. It’s great to know that, even though the breakfast room was busy, everything ran smoothly and you were met with courteous service. We aim to provide a seamless experience for all our guests, no matter how busy we are. Your 10/10 rating for our service is the highest compliment we could receive. Thank you for your recognition. We will continue to work hard to provide excellent service and hope to welcome you back in the future. Kind Regards, Imed Chikhaoui

Cockroaches and terrible customer service - avoid at all costs

Tripadvisor puanı 1.0/5

Lucy P TripAdvisor onaylı yorum

Avoid this hotel at all cost. We booked to stay for a special night away. We returned to our room to watch 2 cockroaches scuttle under the door into our room. We managed to squash one but the other escaped before we had opened the door and turned the light on. The staff response was shocking. They admitted they knew there was an infestation, told us they had no room they could move us too and only after some pressure helped us find alternative accommodation as it was 2am. When they did, they expected 2 females to walk alone to the new hotel with our bags at 2am in the pouring rain. I have now been chasing the refund they promised for over a month, having only received a small amount of the total they agreed to refund me, so I am still out of pocket from having to pay for two hotel rooms. Terrible experience and customer service. @mercure @mercurelondonhydepark @londontowngroup

Pleasant staff and boutique amenities, but cramped rooms and unremarkable experience

Tripadvisor puanı 3.0/5

citymusiclover İş - TripAdvisor onaylı yorum

Sleepy hotel on a cute street near Paddington. While the staff was pleasant and the hotel clean, it was overall a mediocre experience. Hotel was worn and rooms, showers were cramped. Completely fine for a night or two, for one person - but it would have been uncomfortable with another person. Appreciated the little gym, and the attached cafe for a selection of hot breakfast choices.

Dear Citymusiclover, Thank you for taking the time to share your thoughts. We’re glad to hear that you found our staff pleasant and our amenities, including the gym and cafe, to your liking. We apologize if the size of the rooms and showers did not meet your expectations and if the overall experience felt unremarkable. We’re always working to improve our facilities and guest experiences, and your feedback is invaluable in this process. We hope to welcome you back in the future and provide a more comfortable and memorable stay. Kind Regards, Imed Chikhaoui

Overnight stay in London

Tripadvisor puanı 5.0/5

debbie t Couples - TripAdvisor onaylı yorum

What a little gem of a hotel. Very quiet location but very close to Paddington station. The rooms are smaller than we are used to but spotlessly clean. We had a great nights sleep in a very comfortable bed. Would definetly stay here again. Excellent value for money and will be recommending to our friends and family.

Dear Debbie T, Thank you for your lovely review of our hotel. We are thrilled to hear that you had a wonderful stay with us and that you found our hotel to be a little gem. We appreciate your kind words about our quiet location, cleanliness, comfort, and value for money. We are glad that you would definitely stay here again and that you will be recommending us to your friends and family. We look forward to welcoming you back soon and making your next stay even more enjoyable. Kind Regards, Imed Chikhaoui

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