Nahed Soueid Atallah

What’s been happening in retail this week? ·      TALA entered its first physical retail partnership with Selfridges from 10 May across all four Selfridges locations. ·      JD Sports Fashion opened its first store in the Middle East at Bahrain’s Marassi Galleria Mall in collaboration with global retail partner GMG, spanning 5,422 sq ft. ·      Morrisons acquired 38 convenience stores from SandpiperCI on the Channel Islands, including shops already branded as Morrisons Daily. The stores, which reported a turnover of £124.5m last year, were part of a franchise agreement since 2018. The deal's terms were not disclosed, but approximately 520 SandpiperCI employees will transfer to Morrisons. ·      Asda launched LS Eleven Media Services in collaboration with SMG, utilising first-party customer data from Asda Rewards for enhanced retail media campaigns. ·      Frasers Group announced a partnership with developer AND Digital, innovation specialist Valtech and agency Lab Digital to overhaul its digital infrastructure across brands, enhance operational efficiencies and online experiences. The platform will feature hyper-personalisation and improved product discoverability. ·      Currys plc is partnering with Accenture and Microsoft to deliver its core cloud infrastructure and leverage the latest AI technologies. It aims to enhance operations, elevate the shopping experience and improve experiences for colleagues. ·      Amazon announced plans to build a £500m robotic warehouse in Northampton, projected to be fully operational by 2026. The facility, featuring three floors of robotics technology for stowing and picking customer orders, will initially create 1,400 jobs, ranging from engineers to HR, finance and IT staff. ·      Zalando confirmed its full-year guidance for 2024, expecting revenue and gross merchandise volume to rise between 0% and 5% YoY, with adjusted EBIT projected between €380m (£326m) and €450m (£386m). The retailer reported a first quarter adjusted EBIT of €28.3m (£24.3m) and a 1.3% increase in gross merchandise volume to €3.3bn (£2.8bn). Revenue reached €2.2bn (£1.9bn), down from €2.3bn (£2.0bn) in the previous year. ·      boohoo reported group sales declined 17% YoY to £1.4bn in the year to 29 February, driven by “difficult market conditions”. The fashion retailer's pre-tax losses widened to £159.9m in the period from £90.7m last year, with gross profit falling 16% to £756m. UK sales declined by 16% to £921m, impacted by the macroeconomic environment, price investments, and changes in the sales mix due to the expansion of the Debenhams marketplace. This is just a selection of news this week. Sign up below for more insight ⬇️ https://lnkd.in/d-z25aM

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The Saudi Arabian fashion sector is on the brink of a revolution, unlocking unprecedented opportunities for domestic brands. - The sector is expected to see a staggering 48% cumulative growth by 2025. 📈 - Saudi Arabia is emerging as a leading hub for venture capital investment in the MENA region, fueling entrepreneurial innovation. 💼 - Success stories like Princess Deemah bint Mansour bin Saud and Mohammed Khoja are paving the way for Saudi fashion to captivate a global audience. 🌍 - Support from key organizations like Monshaat and the Fashion Commission is instrumental in spurring growth and creativity in the sector. 🤝 This burgeoning growth not only showcases the vibrant potential of Saudi fashion on the international stage but also highlights the strategic foresight of its leadership in nurturing a flourishing entrepreneurial ecosystem. What do you think is the key factor behind the success of emerging fashion entrepreneurs in Saudi Arabia? Let's discuss! #entrepreneurship #venturecapital #fashionindustry #saudifashion

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Summer is the best time to #Upskill #Reskill your #Retailsales #teams Reduced #customertraffic during day time can be perfect to #enhance your processes and overall #customerexperience on the #retailfloor !!

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Lately, RetailX has issued its yearly issue on Fashion Sector and came up with a certain number of insights. I summarised them for your convenience. The 2024 issue highlights significant growth in the global fashion market, revealing a vibrant recovery to $673 billion in 2023, surpassing pre-pandemic levels. Here are some of the critical findings and insights from the report: 1. Market Growth and Regional Dominance:   - The fashion market experienced an 8% annual growth with apparel being the largest segment, followed by footwear and accessories.   - Asia emerged as the leading market, generating nearly 50% of global fashion sales, significantly outpacing the Americas and Europe. 2. Consumer Spending Trends:   - Despite high volumes, average spending per consumer in Asia remains lower compared to the more affluent regions like Europe and the Americas. In contrast, Australasian consumers spend the most on fashion annually. 3. E-commerce and Physical Retail Dynamics:   - E-commerce has seen robust growth, particularly in India and China where more than two-thirds of consumers shopped online. However, physical stores remain preferred globally, underscoring the importance of a hybrid retail model. 4. Sustainability and Second-hand Fashion:   - Sustainability is increasingly driving consumer choices, though regions like the UK lag behind with only a third of consumers purchasing sustainably. Meanwhile, the second-hand fashion market is expanding, with a significant portion of global consumers engaging in this more sustainable practice. 5. Technological Adaptations and Innovations:   - The report underscores the critical role of technology in shaping future market trends, including the adoption of digital wallets, contactless payments, and advanced e-commerce platforms. 6. Challenges and Opportunities:   - The sector faces challenges such as geopolitical impacts on supply chains and the need for sustainable practices. However, these challenges also present opportunities for innovation and market expansion, especially in developing regions and through sustainable fashion initiatives. The report suggests that as the global economy stabilizes, fashion will continue to thrive with increased consumer spending, especially in emerging markets. However, adapting to the hybrid nature of modern retail and enhancing sustainability practices will be crucial for future success. #trend #fashionindustry #strategy #sustainability

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Today's The Robin Report - facts with insights, opinions and real thinking "why does it matter" The #retailresalemarket ?Rapid Growth, No Profits? ThredUp figures the global secondhand apparel market will grow at a compound annual growth rate (CAGR) of 12 percent through 2028 to reach $380 billion. And in the U.S., it sees online resale more than doubling over the next five years to reach $40 billion. #resale #ecommerce #fashionmarketing #retailops #RaaS Pamela Danziger Read & Subscribe 👇 https://lnkd.in/gTVt_JhU

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Who knew that my new role would turn me into a model? 😯 📸 Reflecting on my first year as an E-commerce Manager at Grace & Co Jewellery, I am thrilled to share some of the achievements and experiences that have defined this journey. Leading end-to-end operations and being responsible for P&L, I manage a fantastic team of 5 and collaborate with 3 agency partners. Over the past year, we've seen remarkable growth: 📈 31% YoY increase in revenue 📊 43% rise in sales from paid ads YoY ✉️ 165% boost in email marketing revenue YoY 📉 35% reduction in website bounce rate 💹 23% increase in conversion rate 📈 Significant growth in organic social and SEO engagement Our success is driven by a data-centric approach. Analyzing trends from the past five years, we developed a meticulous business plan over three months. The result? Our current KPIs are within 5% of our projections, showcasing the precision of our planning. In my role, I also revamped our people management strategy. We identified the essential in-house skills needed for our plan, defined clear roles and expectations, and strategically hired or partnered externally to fill any gaps. This journey has been both challenging and rewarding. Transitioning from an industry novice to someone who can now identify charm bracelets and their collections during a badminton match has been incredible. I am immensely grateful for my amazing coworkers who make everything possible. Every day is a learning experience, and I am continually growing and enjoying every part of this role. In a small team like ours, everyone steps up, sometimes even into the role of a model! Here's to more growth and learning ahead! #Ecommerce #Growth #Leadership #DataDriven #TeamSuccess #LearningJourney

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Here are some interesting stories from the world of retail for Wednesday, May 22: 🏬 Shares of Macy's headed higher after the department-store chain reported fiscal first-quarter results that fell from a year ago but that beat expectations, helped by strength in its luxury store chains, Bloomingdale’s and Bluemercury. 🛠️ Lowe's Companies, Inc. reported first quarter net sales of $21.4 billion, down 4.4%from $22.3 billion year over year. Q1 comparable sales fell 4% due to a decline in DIY big-ticket discretionary spending. 🛍️ The boss of the UK's Marks and Spencer has hailed the beginnings of a new M&S after the UK retailer posted higher than expected profits of £716 million and announced its first dividend since 2019. 👖 Urban Outfitters reported first-quarter sales that beat Wall Street’s estimates, with the company’s Anthropologie and Free People brands driving momentum. 👧🏼 Shares of The Children's Place took a dive Tuesday after the retailer of children’s apparel said longtime Chief Executive Jane Elfers has left the company under a mutual agreement. 👚 lululemon is implementing an new integrated design structure and has announced the departure of Chief Product Officer Sun Choe. Choe resigned to pursue another opportunity and will leave the company later this month. 👜 Coach has filed to dismiss its lawsuit against Gap Inc., according to a Tuesday court filing. The case was a trademark infringement complaint over the use of the word coach on Old Navy products. 🚚 Walmart delivered 4.4 billion items with either same-day or next-day shipping speeds in the US over the past 12 months. The retailer delivered about 20% of those goods in under three hours. 📦 Amazon has been accused of using “intrusive algorithms” as part of a sweeping surveillance program to monitor and deter union organizing activities. Workers at a Missouri warehouse are filing an unfair labor practice charge 🐶 Pet food prices have jumped 23% over the past three years, causing some pet owners to "trade down" to lower-cost kibble. That's a stark reversal from the recent trend of consumers shelling out for the top-shelf products. 🇬🇧 The owner of B&Q, Kingfisher, is cautious about prospects this year due to the time lag between buying a home and doing renovations. The company reported a 0.9% decrease in group like-for-like revenues in the quarter. 📉 President Biden is hoping voters give him credit for the news that retailers such as Target are lowering prices on groceries and other items. Biden says his administration’s pressure campaign has influenced lower prices. 🍔 McDonald's’s franchisee group says $5 value meal can’t last without company investment. The $5 value meal will hit menu boards beginning June 25 and will last roughly a month. 🛢️ The Biden administration announced the release of 1 million barrels of gasoline, a move aimed at cutting prices at the pump this summer, as the November election nears. #retail #retailnews #economy #DailyRetailNews

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Observing many struggling retailers, it is evident that not enough emphasis is placed on training and development as well as store level execution. The impact of store associates on a brand, regardless of the retail model, cannot be underestimated. The strength of the team, the support they receive, and their execution of core principles in visual merchandising, merchandising the mix and customer service are pivotal factors in success. Are you operating with an "inverted pyramid" philosophy, valuing those closest to our customers as the most important? Are you truly living that in how you operate and promote those associates to be vocal on behalf of their customers? Empowering your teams to advocate for customers should be your unwavering focus! Providing the training and development, the tools, the understanding and the processes to execute makes the difference. When you don't invest properly the results show! #growth #knowyourcustomers #invertedpyramid #traininganddevelopment #associatesknow #Retail #Training #CustomerService #TeamDevelopment #BusinessInsights

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Livestream shopping, once a novelty, has become a cornerstone of modern retail. Since its inception in 2016 by Alibaba during Single's Day, this interactive shopping experience has the potential to reshape the industry. With its immersive and efficient approach, livestream shopping offers a personalized and instant shopping experience akin to televised shopping networks. The livestream shopping market has seen exponential growth, reaching $38.87 billion in 2022. According to Custom Market Insights, this market is projected to soar by 28% annually until 2032. The numbers speak volumes about the influence and potential of this innovative retail format. Zara is set to expand its live shopping broadcasts to the UK, following a successful trial in China. This move by Zara signifies the growing importance and popularity of livestream shopping on a global scale. Learn more about Zara's live shopping expansion in the UK here: [Link to the article](https://lnkd.in/eHAPqVX8) #LivestreamShopping #RetailInnovation #Zara #UKRetail #ECommerceGrowth

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UK Luxury Goods Market: Poised for continued Growth 📈 ? Attention luxury retail enthusiasts! The UK luxury goods market is on an upward trajectory, with projections hinting at a growth from £22.5 billion in 2021 to a robust £26.4 billion by 2026. This sector, featuring the usual suspects such as Burberry, Gucci, and Chanel, is ripe with opportunities, driven by a surge in consumer interest in high-end products and the historical ability to weather an economic storm. The key to standing out? Strategic digital marketing and offering unmatched personalized customer experiences might just be the ticket, alongside navigating challenges like Brexit's impact on pricing and imports. As we embrace a potent blend of tradition and innovation, the luxury market's future looks glittering. What strategies do you think will continue to best serve luxury brands in this dynamic landscape? Share your insights! #LuxuryGoods #UKMarket #DigitalMarketing #Ecommerce #ConsumerBehavior #Personalization #MarketGrowth #Burberry #Gucci #Chanel

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The UAE Retail sector is poised for growth. Our State of the UAE Retail Economy report, released last week analyzes 2023 and we find that in 2023 compared to 2022: 1. Consumer Retail Spending grew by 14% while Non-Retail Spend grew by 12% in 2023, leading to an overall 13% growth in UAE Consumer Spending. 2. Inflation was tamed from its record highs in 2022, actualizing at 3.3% and expected to further fall over 2024. 3. Travel and Tourism continued to be a major economic driver with hotel occupancy hitting record highs of 77% in UAE. 4. UAE’s Digital Economy continues to thrive with E-commerce spend growing by 15% in 2023 making up 12% of all UAE Retail Economy while UAE E-commerce penetration has doubled from 2019 in 5% to 12%. 5. Real Estate transactions grew by 18% while the value of sales grew by 39% reaching AED 370 Billion. Majid Al Futtaim Happiness Lab survey conducted in Q1 2024 reveals 91% of respondents to be "happy" or "very happy" showing confidence in their future. UAE enters 2024 as a model of stability and prosperity. Businesses, industries, and talent around the world have acknowledged the UAE’s resilience during this period of global uncertainty, leading to heightened confidence among consumers and investors. For more details, dive into the report: https://maf.am/3PKWE3J

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These days, most brands and retail stores selling apparel and footwear employ mannequins in their stores and windows. And without a doubt, mannequins can elevate the VM experience in a store. However, the vast majority of mannequins are made from plastic. And in the vast majority of cases, at the end of life, the mannequins are dumped into landfill sites. Plastic can take 500 years to decompose, and then there is still the issue of micro-plastics and nano-plastics getting into the soil and the ground water! It is estimated that ever human (if not every animal) on the planet now has some amount of plastic in their gut! There are more sustainable options available, but these are not as common as plastic based mannequins. And there are challenges with using sustainable options……they can be more expensive, they are not as readily available, they are not as readily known nor understood, and they sometimes are not as strong, or as capable of producing advanced shapes. However, more should be done to reduce the use of plastic mannequins and to develop more sustainable options. Here is a quick look at the Good, the Bad and the Ugly….

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Retail is dead - experiences & engagement are alive - what say?👇 In the past couple of years, LVMH has made inroads into the best locations to engage their American, European, Chinese & recently Indian customers. Consider the below store openings and locations: 1. Champs-Élysées, Paris LVMH narrowly won a fight to secure planning permission for an 18,000 sq m site on the famous Champs-Élysées avenue to open a new flagship store. 2. 5th Avenue, New York City LVMH opened "The Landmark", the world's largest luxury boutique, after a $230 million renovation of Tiffany & Co's historic 10-story flagship store on 5th Avenue and 57th Street. 3. Dubai Mall, UAE Loro Piana, an LVMH brand, reopened its flagship store in Dubai Mall after extensive renovations, showcasing a new luxury concept store spanning two floors. 4. Vienna, Austria LVMH relied on architect Peter Marino, who redesigned the recently opened Louis Vuitton flagship store on Vienna's Graben Street. 5. Sanlitun, Beijing For Tiffany & Co., LVMH has secured prime real estate including a new flagship location in the fashionable Sanlitun shopping area of Beijing. 6. Haikou, Hainan Island Louis Vuitton is opening its first flagship store in Hainan at the upscale MixC Haikou shopping mall in the island's capital city. 7. Chengdu Louis Vuitton opened its first independent flagship store in China at Sino-Ocean Taikoo Li Chengdu, a 1,500 sq m space offering its full product line and a branded restaurant. 8. Shanghai Hennessy opened its first flagship retail store in Asia at the Taikoo Li Qiantan luxury shopping destination in Shanghai. 9. Mumbai - Louis Vuitton opens its largest flagship store in India to date at the Jio World Plaza in Mumbai's Bandra Kurla Complex. 10. New Delhi LVMH's menswear brand Thomas Pink opened its first store in India at the Ambience Mall in Vasant Kunj, New Delhi. 11. Major Indian Cities Sephora is coming to India, likely through a licensing deal with Genesis Luxury Fashion. Sephora is expected to open its multi-brand beauty and personal care stores across major Indian cities by the end of 2024. ✅ With local presence, localization, contextualization, and deeper understanding of cultural nuances become stronger as does audience building and immersion. ✅ In the next 5 years leading to 2030 - look out for the number of pop-up Stores, Activations, and campaigns that are done, in 'markets of the future' and you will have found how Luxury Brands stay relevant and keep their allure alive. #management #luxury #retail

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One of the biggest questions of working in #retail in the #MiddleEast has always been the lack of reliable market sizing. Most professionals are left to rely on back-of-the-envelope calculations. Unlike other markets, competitive benchmarking is scarce and statistical websites often provide inconsistent data. Recently been using the POS transactions report by the Saudi Central Bank (SAMA) recently and its great! This report stands out as a highly reliable indicator of retail market activity. While it won't pinpoint your competition, it offers valuable insights into the overall retail landscape. For eg, During the last week of Ramadan, Saudis spent 2.25x more on clothing compared to any other week of the year (yes, the next biggest week was Black Friday). For context, in the US, retail sales only rise about 50% (1.5x) during the festive season compared to Black Friday. For anyone in the retail sector in the Middle East, especially in Saudi Arabia, I highly recommend keeping an eye on the weekly POS report. What other reports do you rely on for market and competition intelligence? Are there any downsides to using this specific report? (Link in comments) #Fashion #Ecommerce #Analysis

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We recently gathered with our store managers from America and Canada for SS25 to discuss the importance of a Super Local approach in today's retail landscape. It's crucial to move beyond the traditional "think globally, act locally" mindset. In retail, traditional buying methods are no longer as effective. Planning accurately from door to door is essential to avoid significant stock issues. By leveraging the knowledge and experience of those in the field and not solely relying on historical data, businesses can adapt to changing consumer behaviors effectively. Remember, there is no data on missed sales! Therefore, it's vital to thoroughly analyze your customers and have precise data at hand. While accurate and usable data is key, it's also important to be cautious of data infobesity. In retail, paying attention to details is crucial for success. #retail #superlocalapproach #ecco #retailisdetails

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Social Distrikt is not just an experiential food hall; it is a real estate solution that directly impacts the asset value of the space it occupies, as well as the neighboring retail lease values and the lifestyle of the residential communities nearby. At the core of our vision is a dream to provide consumers with a wide range of rich experiences, all under one roof. We aim to create a harmonious, mutually beneficial ecosystem for all stakeholders involved. "Our leap to our relocation to Fountain Views, Downtown Dubai, is a bold step toward disrupting traditional boundaries in the heart of Dubai. We are not just crafting spaces; we are cultivating vibrant ecosystems where diversity Thrives” https://lnkd.in/df5acNpx

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As traditional food courts are evolving into dynamic food halls, how do we foresee this integration impacting consumer engagement and retail strategies in the market? Keane's session at the 2024 Retail Leaders Circle Summit provided transformative insights into the convergence of retail and food & beverage sectors. Read the session's key takeouts and explore how these innovative changes are set to redefine the shopping and dining experience in retail spaces. 👇

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