Norwell, Massachusetts family says Amazon vans keep driving through yard

THEIR BACKYARDS AND. AT FIRST GLANCE, THIS APPEARS TO BE JUST YOUR NORMAL AMAZON DELIVERY. REPEATED MILLIONS OF TIMES A DAY AT HOMES ACROSS THE COUNTRY. HOWEVER, IT BECOMES ANYTHING BUT NORMAL WHEN THE VAN DRIVES OFF NOT BY THE DRIVEWAY THAT GOES TO THE LEFT. THE AREA THERE TO THE RIGHT IS THE BACKYARD. THE DRIVER HITS THE BRAKES WHEN HE HITS THE GRASS, BUT DECIDES. TO GO FOR IT. EVENTUALLY THEY DO TURN AROUND BECAUSE ONE MINUTE LATER THE VAN REAPPEARS AND EXITS THE WAY IT SHOULD SO THEY COME BACK AND WHERE DO THEY GO. WELL, TO TURN AROUND. THEY GOT TO COME ALL THE WAY BACK DOWN IN HERE. THIS IS HOW PAUL BAILEY’S NORWELL BACKYARD LOOKS IN THE DAYLIGHT. NOTHING BUT GRASS ALL THE WAY TO THE TREE LINE. NO ROAD, NO HOMES TO DELIVER TO. BUT THAT HASN’T STOPPED NUMEROUS. AMAZON DRIVERS FROM THINKING HIS DRIVEWAY AND HIS BACKYARD ARE A ROADWAY WHEN THEY BOOGIE LIKE THEY’RE GOING SOMEWHERE AND THEY COME RIGHT UP TO HERE AND THEY’LL NOSE RIGHT INTO HERE AND SOME OF THEM WILL STOP AND SOME OF THEM WILL CONTINUE. DESPITE THE FACT THIS IS CLEARLY NOT A ROAD. YEP, PAUL ADDED, THE CONES TO DRIVE HOME THAT THERE’S NOWHERE TO GO AND THEY STOPPED THIS AMAZON CONTRACTOR FROM DRIVING ON. BUT THEN HE GETS OUT AND WALKS ON FOOT. LOOK AT THE TIMESTAMP ON THE VIDEO. JANUARY 17TH AT 1023. NOT EVEN AN HOUR LATER. 11 05A DIFFERENT AMAZON DRIVER IN A DIFFERENT CAR PULLS IN AND DOES THE SAME THING. HEY, IT’S A BACK YARD OVER THE CAMERA SPEAKER. YOU HEAR PAUL, WHO’S AT WORK, TRY TO TELL THE DRIVER THERE’S NOTHING BACK THERE. WHAT’S THEIR EXPLANATION FOR WHY THEY’RE IN YOUR BACKYARD? THEY DON’T, THEY DON’T. THEY JUST SAY YOU GPS AND THEY SHOW ME IT. THIS PROBLEM BEGAN ABOUT FIVE YEARS AGO WHEN THE BAILEYS NOTICED TIRE TRACKS IN THE GRASS. WE JUST NOTICED IN THE GRASS WAS ALL TORN UP, SO I HAD TO KEEP GOING BACK THERE. SO IT HAPPENED SO OFTEN. SOMEBODY DRIVING ON OUR LAWN, WE GOT THE CAMERAS. THERE ARE THREE HOUSES FAR OFF THE ROAD, SOMEWHAT BEHIND THE BAILEY’S PROPERTY, BUT THE ACCESS POINT FOR THEM IS ABOUT 100 YARDS DOWN THE STREET AT THIS DRIVEWAY. THIS DELIVERY DILEMMA IS LIMITED TO AMAZON AND THE BAILEY SUSPECT. THE PRIME REASON IS BECAUSE AMAZON’S. OWN GPS KEEPS SENDING ITS DRIVERS TO THEIR DEAD END. WHEN I CATCH THEM, THEY SHOW ME NOT MY FAULT GPS, AND THEY SHOW ME THEIR PHONE SAYING THIS IS A ROAD. THEY’RE NOT THE ONLY ONES. WE SHOWED YOU HOW RUTH MAGUIRE AND DUXBURY STRUGGLED TO GET AMAZON VANS TO STOP USING HER DRIVEWAY AS A TURNAROUND SPOT. AND TAKE A LOOK AT THIS AMAZON DELIVERY IN BELLINGHAM. A DRIVER DROPS HER PACKAGE. YOU SEE HER RED CAR THERE TO THE RIGHT. DESPITE THE DRIVEWAY CLEARLY ENDING. SHE THEN PROCEEDS TO DRIVE ACROSS THE LAWN TO ACCESS A ROAD BEHIND THE HOME. AND LEST YOU THINK THAT’S AN ISOLATED INCIDENT, IT. REALLY IS A JUNGLE OUT THERE. THIS IS THE SAME CAMERA TWO DAYS LATER, JUST AFTER DARK. ALL THESE HOMEOWNERS THINK IT PROVES AMAZON’S GPS IS RESPONSIBLE FOR REPEATEDLY TAKING DRIVERS OFF ROAD. AND THEY SAY DESPITE TRYING TO CONTACT THE COMPANY REPEATEDLY, AMAZON DOESN’T SEEM WILLING TO FIX IT. BUT YOU DON’T REALLY GET THROUGH TO ANYBODY OR ANYBODY THAT SEEMS LIKE THEY’RE REALLY LISTENING. LIKE, OKAY, WE’LL LOOK INTO IT IS ALL YOU GET. ALL RIGHT, SO AFTER I CONTACTED AMAZON FOR THIS STORY, A SPOKESPERSON SAID IT DOES SOUND LIKE AN ISSUE WITH THEIR GPS, AND THE COMPANY REACHED. OUT TO THE BAILEYS TO GET MORE INFORMATION SO THEY CAN FIX THE PROBLEM. BUT THE BAILEYS SAY TODAY THEY WERE TOLD THIS PROBLEM HAS TO BE ESCALATED ED AND THEY WEREN’T GIVEN ANY TIME FRAME FOR WHEN IT WILL BE RESOLVED. I WILL KEEP YOU UPDATED IF YOU’VE GOT A CONSUMER STORY FOR