Music superstar Noah Kahan surprises woman featured in WCVB report

FEATURED POUR OVER THE MOON. WE JUST CANNOT BELIEVE IT. WE’RE SO EXCITED. TURNS OUT ANDREA JOHNSON AND HER DAUGHTER WILL GET TO SEE NOAH KHAN PERFORM IN PERSON. AFTER ALL, SOMETHING SHE THOUGHT NEARLY IMPOSSIBLE WHEN WE LAST SPOKE TO HER, ALL YOU WERE LOOKING FOR WAS YOUR MONEY BACK. BUT THIS IS KIND OF ABOVE AND BEYOND. I MEAN, WE WERE NOT EXPECTING THIS AT ALL. I MEAN, I, I, I CAN’T BELIEVE THIS HAPPENED. I MEAN, IT’S PRETTY COOL. HER FIRM OPERATES THE SEASON OF THE STYX. THE VERMONT SUPERSTARS HITS LIKE STYX SEASON HAVE BEEN CLIMBING THE CHARTS. AND SO JOHNSON BOUGHT TICKETS TO HIS CONCERT IN MONTREAL FOR HER DAUGHTER’S 15TH BIRTHDAY ON STUBHUB. WHAT SHE THOUGHT WAS A REPUTABLE RESALE SITE. SHE SPENT ALMOST FIVE GRAND FOR SIX TICKETS, WHICH INCLUDED STUBHUB FEES OF $200 A PIECE. THE TICKETS WERE SUPPOSED TO BE SENT BY MOBILE TRANSFER, BUT THEN STUBHUB TOLD HER TICKET TRANSFER IS DISABLED AND INSTEAD OF FACING THE MUSIC AND GIVING HER A REFUND, THE COMPANY OFFERED A BIZARRE EXPLANATION OF HOW SHE’D GET IN. THEY TOLD ME THAT THEY GUARANTEE SOMEBODY WILL MEET ME AT THE DOOR, AND THEN I SAID, WELL, OKAY, SO SOMEBODY WOULD MEET ME AT THE DOOR. HOW WILL I THEN GET TO MY SEATS? AND THEY SAID, YOU DON’T NEED TO SHOW YOUR TICKET AFTER YOU GET INTO THE VENUE. AND I SAID, WELL, THAT IS NOT TRUE. SO AFTER WE GOT INVOLVED, STUBHUB CHANGED THEIR TUNE AND OFFERED UP A REFUND. BUT THEN NOAH KAHN’S MANAGER. REACHED OUT TO ME SAYING, NOAH SAW THE STORY AND WANTED TO GET THEM TICKETS. IT’S MUSIC TO ANDREA’S DAUGHTER’S EARS AND THEY’RE LIKE, WHAT DO YOU MEAN? YOU KNOW, NOAH SAW THE INTERVIEW. I’M LIKE, I KNOW NOW WE LOVE HIM EVEN MORE. I MEAN, WE HAVE HIM PLAYING NONSTOP IN OUR HOUSE, EVEN IN THE CAR. IT’S JUST AN INCREDIBLE PERSON. POWER OF CHANNEL FIVE, STUBHUB TOLD US. WITHOUT EXPLANATION, BY THE WAY, FOR THAT FIRST STORY THAT THEY BELIEVE TICKETS TO NOAH KAHN SHOWS WILL END UP BEING TRANSFERRED HULL, EVEN THOUGH IT SAYS RIGHT ON THE FENWAY WEBSITE, FOR INSTANCE, WHERE HE PLAYS THIS JULY, THAT THAT’S NOT TRUE. SO THE ONLY CONFIRMED PLACE TO BUY TICKETS FOR KAHN’S 2024 TOUR IS DIRECTLY FROM TICKETMASTER OR ON TICKETMASTER’S OW

New England music superstar Noah Kahan is reacting to a NewsCenter 5 story featuring a woman who spent thousands of dollars on his concert tickets, only to find out she can't actually get those tickets. Her warning applies to anyone looking to buy tickets to Kahan's 2024 tour on a resale website like StubHub.Turns out, Kahan saw the story and has stepped in to help the woman featured. He's offering tickets to one of his shows."We're over the moon. We just cannot believe it," said Andrea Johnson. "We're so excited."The last time Johnson spoke with NewsCenter 5, she thought it would be nearly impossible for her and her daughter to see Kahan perform in person. Johnson spent nearly $5,000 on StubHub to buy six tickets to Kahan's sold out Montreal show. The tickets were listed as being eligible for mobile transfer, meaning they'd be sent electronically.But then Johnson received an email from StubHub saying "ticket transfer is disabled" for the event. In an effort to stop ticket scalping, and the wild price increases that come with it, Noah Kahan made his tour tickets non-transferrable. That means they can't easily be sent electronically.But NewsCenter 5 found numerous listings for Kahan's shows on StubHub with the tickets still advertised as "mobile transfer."Instead of offering her a refund, StubHub gave Johnson the rather bizarre explanation that the seller of the tickets would meet her at the gate to scan her into the venue. "They told me that they guarantee somebody will meet me at the door," Johnson said. "And then I said 'Well, okay, so somebody will meet me at the door, how will I then get to my seats?' They said, 'You don't need to show your ticket after you get in to the venue.'"Anyone who's been to a show or concert knows it's often necessary to show a ticket multiple times once inside, including to get into a specific seating section.Kahan, who's from Vermont and still lives in New England, saw the report and had his manager reach out to NewsCenter 5. He offered Johnson tickets to his Montreal show.That's music to her daughter's ears."Now we love him even more. I mean we already have him playing nonstop in our house and in the car!" Johnson said. "He's just an incredible person."

BOSTON —

Her warning applies to anyone looking to buy tickets to Kahan's 2024 tour on a resale website like StubHub.

Turns out, Kahan saw the story and has stepped in to help the woman featured. He's offering tickets to one of his shows.

"We're over the moon. We just cannot believe it," said Andrea Johnson. "We're so excited."

The last time Johnson spoke with NewsCenter 5, she thought it would be nearly impossible for her and her daughter to see Kahan perform in person. Johnson spent nearly $5,000 on StubHub to buy six tickets to Kahan's sold out Montreal show. The tickets were listed as being eligible for mobile transfer, meaning they'd be sent electronically.

But then Johnson received an email from StubHub saying "ticket transfer is disabled" for the event.

Rob Grabowski

In an effort to stop ticket scalping, and the wild price increases that come with it, Noah Kahan made his tour tickets non-transferrable. That means they can't easily be sent electronically.

But NewsCenter 5 found numerous listings for Kahan's shows on StubHub with the tickets still advertised as "mobile transfer."

Instead of offering her a refund, StubHub gave Johnson the rather bizarre explanation that the seller of the tickets would meet her at the gate to scan her into the venue.

"They told me that they guarantee somebody will meet me at the door," Johnson said. "And then I said 'Well, okay, so somebody will meet me at the door, how will I then get to my seats?' They said, 'You don't need to show your ticket after you get in to the venue.'"

Anyone who's been to a show or concert knows it's often necessary to show a ticket multiple times once inside, including to get into a specific seating section.

Kahan, who's from Vermont and still lives in New England, saw the report and had his manager reach out to NewsCenter 5. He offered Johnson tickets to his Montreal show.

That's music to her daughter's ears.

"Now we love him even more. I mean we already have him playing nonstop in our house and in the car!" Johnson said. "He's just an incredible person."

Music superstar Noah Kahan surprises woman featured in WCVB report

Share

Share

Share

Top Picks