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This new Massachusetts store only sells returned products

This new Massachusetts store only sells returned products
IT’S A MONDAY MORNING, BUT THE FLOW OF CUSTOMERS AT BEN STAR IN AVON IS STEADY. WE SNAGGED SOME MEASURING CUPS AFTER ALL. THE PROMISE AT THIS STORE ANY DAY OF THE WEEK BRINGS A CHANCE FOR A DAZZLING DEAL. LIKE THE BEDS FOR MY PET AT HOME. SO, LIKE POOCHES $10, I COULD SHOW YOU A STACK OF RECEIPTS FROM THIS STORE. REALLY? IN MY CAR RIGHT NOW. HOW MANY TIMES HAVE YOU BEEN TO THIS STORE? PROBABLY 30. THE STORE IS NEW, BUT THE MERCHANDISE IS NOT. IT’S ALL BEEN RETURNED TO SOME OTHER COMPANY, AND INSTEAD OF TRYING TO RESELL IT, THEY’VE SOLD IT TO BEN STAR BY THE PALLET LOAD. IT’S LIKE A TREASURE CHEST OR A TREASURE HUNT. LORRAINE WAS HEADED SOMEWHERE ELSE, BUT COULDN’T RESIST STOPPING IN. I COME EVERY WEEK. I’VE BEEN A COUPLE OF TIMES, TWICE A WEEK BECAUSE THE PRICES CHANGE DAILY AND YOU NEVER KNOW WHAT YOU’RE GOING TO FIND. NEVER. SO BOX IS MISSING SO I WOULD HAVE TO FIND ANOTHER BOX. IT’S A IT’S A DOMINO SET. DOMINO SET BEN STAR CEO JACK LOUGHLIN WAS INSPIRED TO LAUNCH THIS CONCEPT WHILE WORKING AT A GIANT E-COMMERCE COMPANY. WHEN HE FOUND OUT HOW MUCH RETURNED PRODUCT JUST ENDS UP IN THE TRASH. WE WERE DOING. I WANT TO SAY, 4 TO 500 MILLION IN REVENUE AND SENDING CLOSE TO 8% OF THAT TO THE LANDFILL AS A COST OF DOING BUSINESS. FOR SOME ITEMS, IT’S JUST TOO HARD OR EXPENSIVE TO REPURPOSE AND RESELL. IT DID START DRIVING ME CRAZY BECAUSE IT MAKES NO SENSE, RIGHT? LIKE, YOU LOOK AT ALL OF THIS STUFF. WHY SHOULD THIS GET THROWN AWAY? LOUGHLIN TOOK US BACKSTAGE TO BEN STAR SORTING FACILITY. JUDGING BY THE LOGOS, AS YOU CAN TELL WHERE THE COMPANY GETS A LOT OF ITS INVENTORY. DO YOU HAVE ANY IDEA WHAT’S INSIDE HERE? IT’S PENS. SOMETIMES. SOMETIMES NAMES. IT APPEARS TO BE PLUSH DUCKIES FOR NOW. THE SORTING IS DONE BY HAND. THE MOST VALUABLE MERCHANDISE IS ROLLED OUT ON SATURDAYS WHEN EVERYTHING IS A FLAT $19. PRICES DROP EACH DAY OF THE WEEK BEFORE BOTTOMING OUT FRIDAYS AFTER FOUR AT A BUCK. SOME ITEMS FOUND ARE WORTH HUNDREDS OF DOLLARS. WHAT ARE SOME OF THE CRAZIEST ITEMS YOU’VE SEEN IN THESE RETURNS? PALLETS. UM, OR MOST EXPENSIVE? MOST EXPENSIVE. I MEAN, AMD VIDEO CARDS, GAMING CONSOLES, COMPUTERS, UH, AIRPODS, DYSON UM, AIR WRAPS, FUEL INJECTION BOTTLES, HULL I CAN’T IMAGINE WHAT THAT IS. WE TOOK MR. CONSUMER, LONGTIME CONSUMER ADVOCATE EDGAR DWORSKI SHOPPING AT BEN STARS CLEVELAND CIRCLE LOCATION. WHAT COULD I USE IT FOR? THERE’S FOUR OF THEM AND IT’S TEN BUCKS. 250 EACH. DWORSKI PUBLISHES CONSUMER WERELDOORLOG AND IS ALWAYS ON THE HUNT FOR A REAL BARGAIN, WHICH WE DID FIND NOW THEY SAY THAT IT WAS. 50 TO 150. IT’S ALL RIGHT. BUT WE CAN LOOK IT UP LIKE EVERYTHING ELSE IN THE STORE ON A MONDAY. THIS BABY FOOD MAKER IS TEN BUCKS, BUT WAS LISTED ON AMAZON FOR MUCH MORE. THAT LOOKS LIKE IT. 6747 DWORSKI SAYS AT BEN STAR, THE STARS HAVE TO ALIGN FOR A DEAL TO MAKE SENSE. YOU HAVE TO HAVE SUCH PATIENCE TO SHOP HERE. I MEAN, ALL THESE BOXES ARE NOT PARTICULARLY WELL LABELED. I’M SURE YOU’LL SPEAK TO PEOPLE HERE WHO LOVE POKING AROUND, AND IF YOU LIKE POKING AROUND, THIS IS GREAT. I’M GETTING TOO OLD FOR THIS, ESPECIALLY IN NEW ENGLAND. LIKE THERE’S A RICH HISTORY OF DISCOUNT RETAIL BARGAIN HUNTING. NEW ENGLANDERS LIKE TO BARGAIN SHOP. YEAH, WELL, THEY LIKE TO BARGAIN SHOP, AND THEY’RE GOOD AT IT.
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This new Massachusetts store only sells returned products
With prices for seemingly everything through the roof, who doesn't love a good bargain? Everything sold at bargain basement prices is the promise of a new Massachusetts chain store, but there's a catch: everything they sell has already been bought and returned by someone else.On a recent Monday morning, the flow of customers at Binstar in Avon was steady. After all, the promise at Binstar is any day of the week brings a chance for a dazzling deal. The store is new, but the merchandise is not. It's all been returned to some other company, and instead of trying to resell it, they've sold it to Binstar by the pallet load."It's like a treasure chest or a treasure hunt," said Binstar shopper Lorraine. She was on her way somewhere else but couldn't resist stopping in. "I come every week and a couple of times twice a week because the prices change daily."Binstar CEO Jack Laughlin was inspired to launch this concept while working at a giant e-commerce company when he found out how much returned product ends up in the trash because it's too expensive or too difficult to repurpose and resell."We were doing, I want to say $400-500 million in revenue and sending close to eight percent of that to the landfill as a cost of doing business," Laughlin said about his prior company. "It did start driving me crazy because it makes no sense. You look at all of this stuff, why should this get thrown away."Laughlin says a lot of Binstar's inventory comes from Amazon or third party sellers on Amazon. Some of the company's clothing comes from Costco.Learn more about BinstarFor now, Binstar employees sort through the pallets that arrive by hand. The most valuable merchandise is rolled out on Saturdays, when everything in one of the bins is a flat $19. Prices drop each day of the week before bottoming out Fridays after 4:00 p.m. at one dollar. Binstar releases new merchandise each day based on its approximate value. The company says they sell through 90-95 percent of their inventory.Laughlin says some items found and sold by Binstar have been worth hundreds of dollars, including AMD video cards, gaming consoles, computers, AirPods and Dyson Air Wraps.To gauge the value of the bargains, NewsCenter 5 asked Edgar Dworsky - who publishes ConsumerWorld.org - to shop through the company's Brighton location.Everything in one of the bins at the store on a Monday is $10, yet we found a breadbox worth $42, a baby food maker for $67, and an Xbox controller that retails for $48. While all of those are good deals individually, Dworsky says the stars have to align to really find a deal at Binstar because you must have a need for something they're selling. "You have to have such patience to shop here. All these boxes are not particularly well-labeled," Dworsky said. "If you like poking around, this is great. I'm getting too old for this."Shoes and clothes don't follow Binstar's daily price changes. They are a flat rate every day. Binstar does have a seven day return policy for store credit. Right now, they have two locations - Avon and Cleveland Circle - but their Saugus store opens Saturday, May 11.

With prices for seemingly everything through the roof, who doesn't love a good bargain? Everything sold at bargain basement prices is the promise of a new Massachusetts chain store, but there's a catch: everything they sell has already been bought and returned by someone else.

On a recent Monday morning, the flow of customers at Binstar in Avon was steady. After all, the promise at Binstar is any day of the week brings a chance for a dazzling deal. The store is new, but the merchandise is not. It's all been returned to some other company, and instead of trying to resell it, they've sold it to Binstar by the pallet load.

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"It's like a treasure chest or a treasure hunt," said Binstar shopper Lorraine. She was on her way somewhere else but couldn't resist stopping in. "I come every week and a couple of times twice a week because the prices change daily."

Binstar CEO Jack Laughlin was inspired to launch this concept while working at a giant e-commerce company when he found out how much returned product ends up in the trash because it's too expensive or too difficult to repurpose and resell.

"We were doing, I want to say $400-500 million in revenue and sending close to eight percent of that to the landfill as a cost of doing business," Laughlin said about his prior company. "It did start driving me crazy because it makes no sense. You look at all of this stuff, why should this get thrown away."

Laughlin says a lot of Binstar's inventory comes from Amazon or third party sellers on Amazon. Some of the company's clothing comes from Costco.

Learn more about Binstar

clothing inside binstar in avon
WCVB

For now, Binstar employees sort through the pallets that arrive by hand. The most valuable merchandise is rolled out on Saturdays, when everything in one of the bins is a flat $19. Prices drop each day of the week before bottoming out Fridays after 4:00 p.m. at one dollar. Binstar releases new merchandise each day based on its approximate value. The company says they sell through 90-95 percent of their inventory.

Laughlin says some items found and sold by Binstar have been worth hundreds of dollars, including AMD video cards, gaming consoles, computers, AirPods and Dyson Air Wraps.

To gauge the value of the bargains, NewsCenter 5 asked Edgar Dworsky - who publishes ConsumerWorld.org - to shop through the company's Brighton location.

items inside binstar
WCVB

Everything in one of the bins at the store on a Monday is $10, yet we found a breadbox worth $42, a baby food maker for $67, and an Xbox controller that retails for $48. While all of those are good deals individually, Dworsky says the stars have to align to really find a deal at Binstar because you must have a need for something they're selling.

"You have to have such patience to shop here. All these boxes are not particularly well-labeled," Dworsky said. "If you like poking around, this is great. I'm getting too old for this."

Shoes and clothes don't follow Binstar's daily price changes. They are a flat rate every day. Binstar does have a seven day return policy for store credit.

Right now, they have two locations - Avon and Cleveland Circle - but their Saugus store opens Saturday, May 11.